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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. Travel brands have featured less heavily among the winners, this year, than ever before. Some news brands, today, effectively subsidise flagging print sales by charging for online content.

Loyalty 52
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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

Due to his level of expertise, Jim has been featured in numerous publications, including CIO Review, Contact Center Pipeline, Connections Magazine, and was also listed as one of the ‘Top 20 Influential People to Follow’ on Twitter. Magazine, Forbes, U.S. He’s been featured in top-tier publications such as The Wall Street Journal, Inc.

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How to Succeed in Sales: Driving a Company Car and More

CSM Magazine

A career in sales is a compelling choice for people who are looking for leadership opportunities and a sense of achievement. Sales jobs are also attractive because of the potential for lucrative income, in addition to perks like using a company car and credit card. That won’t set you apart from your sales colleagues.

Sales 59
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After Sales Services in Software Companies

CSM Magazine

Providing a good after sales service is vital for software companies. Providing a poor after sales service, not only looks bad for the business, but it can be detrimental to the company. Providing a poor after sales service, not only looks bad for the business, but it can be detrimental to the company. Pre-Installation.

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Guest Post: Ways to Improve the SaaS Customer Experience

ShepHyken

Features that are promised but never delivered may indicate sales, marketing, and customer experience silos that need to be addressed. Whether you are a small start-up or an enterprise SaaS firm, your users may suffer when your teams are not aligned. For example. He is a content writer at Freshflows.

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Virtual Selling – It’s the Same, Yet Different – and Here to Stay

Integrity Solutions

By Mike Esterday for the December 2020 edition of Top Sales Magazine. My last column for Top Sales World – in the July 2020 issue – was titled Successful Selling When Your World Turns Upside Down. What’s more, many changes ushered in by COVID-19 are here to stay, even after we get a vaccine. Know your platform.

Sales 83
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Air France KLM European Sales and Service Centre Continues Strong Employee Engagement Partnership with Thrive

CSM Magazine

The company’s London based European Sales & Service Centre (ESSC) plays a crucial role in the success of Air France KLM; with now 200 of their employees working remotely, handling thousands of enquires each day from travellers around the world. Air France KLM is one of the world’s leading airlines, employing over 80,000 staff.