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Restaurant Reputation Management: Increase Diner Feedback & Demand

InMoment XI

This is where restaurant reputation management can be the difference between a new client and a lost opportunity. What is Restaurant Reputation Management? Restaurant reputation management is the process of monitoring, responding to, and addressing feedback from various sources. It results in increased revenue.

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Do You Need a Customer Experience Manager?

InMoment XI

To avoid this problem, you need a customer experience manager to break down silos, unify your tech stack, and unite your directors, VPs, and business units with the ultimate goal of creating a friction-free, productive, and delightful customer experiencefrom onboarding to renewal and advocacy. What Background Should a CX Manager Have?

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AI for Reputation Management: Benefits, Use Cases, and Considerations

InMoment XI

As a result, it’s essential to monitor and manage your brand reputation, engage with customers, and understand the competitive landscape. Benefits of Using AI for Reputation Management Your brand’s reputation is shaped in real time. That’s where AI-powered reputation management comes in.

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Online Reputation Management for Doctors: Attract New Patients & Boost Your Practice

InMoment XI

A well-managed online presence isn’t just about avoiding bad reviews; it’s about proactively building trust and attracting new patients. What is Online Reputation Management for Doctors? In a nutshell, reputation management is about shaping the narrative around your practice. Why Is Doctor Review Management So Important?

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How to Find Common Ground: Account-Based Marketing (ABM) for Team Alignment

Speaker: Alex Moore, Co-Founder of Stratagon Marketing & Technology

The implementation of ABM can be challenging, involving change management and the integration of the right tech tools and automation. ABM aligns marketing and sales efforts toward specific target accounts, fostering personalized interactions with high-value prospects. It's a win-win strategy for both teams.

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Multi-Location Review Management: A Guide for Growing Businesses

InMoment XI

Without making an effort to streamline review management across multiple locations, brands risk significant reputational harm, which can hamper or even stall growth. Thats why growing businesses need a way to unify multi-location review management. But this can be difficult to do with decentralized review management.

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Credit Union Reputation Management: Why It’s Key for Member Trust and Satisfaction

InMoment XI

Focusing on credit union reputation management is crucial for building trust with existing and potential members. Why Is Reputation Management Important for Credit Unions? Attracting New Members Member Loyalty Competitive Advantage Crisis Management Credit unions are member-driven financial cooperatives.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

You'll learn how to: Fix the Gaps 🗣 Why traditional coaching falls short—and how to improve it Boost Confidence 🚀 How role plays fast-track rep skill and readiness Handle Objections 💡 Tactical ways to train for tough scenarios Prep with Purpose 🤝 Make every customer conversation count Coach with Consistency 🏆 (..)

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in product management. Register now to save your seat!

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Research Report: The State of Community Management

In collaboration with the Community Roundtable, we have provided you with a comprehensive summary of The State of Community Management 2020, including an assessment of three key findings: Advanced Communities Create Generative Value. External Communities Elevate the Customer Experience. Internal Communities Reveal Untapped Potential.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

Download this eBook and gain an understanding of the impact of data management on your company’s ROI. Given data’s direct impact on marketing campaigns, reporting, and sales follow-up, maintaining an accurate and consistent database is a top priority for B2B organizations. You'll learn about: The true cost of bad (and good) data.

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Digital Adoption Platform Fundamentals: The Key To Product Innovation And Elevated CX

Speaker: Pulkit Agrawal

As digital transformation advances at a rapid pace, Digital Adoption Platforms (DAPs) have become essential tools for enhancing user experiences and redefining product management strategies. 📆 August 15, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours!

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Customer Context at the Speed of the Conversation

Reliable communications are mission critical - leading companies are tapping into cloud technology by moving to an omnichannel contact center that lowers costs, plus streamlines IT support processes and the management of hosted software and infrastructure.