Strategy Related Topics 
InMoment XI
MAY 2, 2024
Whether you are a local shop, regional staple, or nationwide brand, reputation management is one of the most important marketing strategies you need to master to ensure brand success. These statistics are all fine and well, but how do you execute those strategies across your company?
InMoment XI
JANUARY 10, 2024
This highlights the critical need for a proactive reputation management strategy, not just for sustained success but as an essential component for care organizations aspiring to attract seniors and maintain a reputation for exceptional service acknowledged online. Their needs, concerns, and expectations form the bedrock of your approach.
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Lumoa
FEBRUARY 14, 2024
It is no wonder, then, that businesses have started paying much closer attention to their customer experience (CX) strategy. A multi-dimensional CX strategy can be much more beneficial for your brand than one-dimensional customer service. Reviewing your existing CX strategy is a good place to start.
Comm100
APRIL 2, 2024
In this blog we will explore effective strategies and plans to improve your CSAT score, ensuring your business thrives by keeping your customers at the heart of what you do. Now let’s explore how to improve CSAT score with a 6-step strategy.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Evaluate and Enhance Onboarding Programs 📊 Gain strategies to assess your current remote onboarding process. From virtual training tools to communication platforms and performance tracking systems, you'll be equipped to provide an exceptional new hire experience.
C3Centricity
APRIL 9, 2024
As has been claimed for decades, there are differences between B2C marketing strategies and those of business-to-business (B2B). Understanding the Landscape of B2B vs. B2C Marketing At the heart of all effective marketing strategies lies the principle of satisfaction and connection.
BlueOcean
OCTOBER 10, 2022
Blue Ocean offers some insights on how to create a contact center location strategy in a remote world. How do you continue to offer seamless customer service and experience in this new world of remote work?
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
👍 In this webinar, expert Tim Buteyn will give you some scenario-specific strategies on how to get things back on track with your SMEs when things have gone south. 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships! Register today to save your seat!
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In this guidebook, we answer those questions and more as we explore three key myths and two strategies that you can use to replace them. What CX myths are holding organizations back from top-level customer experience performance? What can companies do to find solid ground and move forward successfully?
Speaker: Shaunna Bruton and Kailey Holmes
This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Unlock the potential of customer data to create personalized retail experiences that resonate with your audience.
Advertiser: ZoomInfo
47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Advertiser: ZoomInfo
However, ABM practitioners have evolved the strategy from development to implementation. Instead of wading through a series of vague “how-to kick-start your ABM strategy!” ZoomInfo has created the following eBook to help other B2B organizations gain insights on how to launch their own data-driven ABM strategy.
Advertiser: ZoomInfo
In this eBook, we’ll discuss leading strategies to create a marketing-led growth strategy for 2021 and beyond, including: Positioning your organization for automation. Marketers are uniquely positioned to provide creative solutions to aid their organization in times of change and chart a course for navigating success.
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