InMoment XI
APRIL 25, 2024
Did you know that over half of financial services consumers say they have low trust in their provider? And, of those consumers, only 34% of them would recommend their brand to friends and family. Financial services providers are tasked with a unique challenge. Since finances are such a personal part of our lives, consumers in the industry are the most withholding of their trust.
Beyond Philosophy
APRIL 25, 2024
Learn more about Colin Shaw : Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Once upon a time… These four words are the unmistakable beginning of a story, and if there is one thing we humans love, it’s stories. We love them in our news, in our dinner conversations, and even in our commercials.
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Clarivate
APRIL 25, 2024
Sustainability has become increasingly critical for organizations to demonstrate their missions and address some of the world’s most pressing challenges. Much like digital transformation, driving sustainability requires organizations to transform every division of their business and integrate in the corporate strategy. As part of the 2030 Agenda for Sustainable Development, the United Nation (UN) has outlined seventeen Sustainable Development Goals (SDGs) as a blueprint for peace and prosperity
Magellan Solutions
APRIL 25, 2024
As your business grows, integrating technology to automate processes becomes essential. The challenge arises if you find it difficult to provide technical support while managing core operations. You may have heard about technical support outsourcing as an option since hiring an in-house support team to handle technical support is associated with significant financial investment that may burden small and medium enterprises (SMEs).
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
CSM Magazine
APRIL 25, 2024
In today’s fast-paced market, businesses across the UK face numerous hurdles in attracting and retaining customers. With the advent of digital technology and social media, customer expectations are higher than ever. Businesses must navigate these waters carefully to build a loyal customer base. Here are some of the biggest challenges businesses encounter and strategies to overcome them.
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
2020 Research
APRIL 25, 2024
Join our webinar as we spotlight Women's Health Month by delving into the findings of Sago's recent women's health omnibus survey.
Centercode
APRIL 25, 2024
Revisit the best moments from Centercode's latest user group featuring special guests from Corsair and Bose.
Forrester's Customer Insights
APRIL 25, 2024
Fellow Americans, the FCC has re-instated the regulations known as Net Neutrality repealed 7 years ago. This move continues to be a magnet for political debate by those on both extremes. Our message hasn’t changed: Ignore those people. They are only wasting your time.
5CA
APRIL 25, 2024
The post The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024 appeared first on 5CA.
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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.
Forrester's Customer Insights
APRIL 25, 2024
Führungskräfte im B2B-Marketing müssen mit dem Potenzial von KI rechnen, bestimmte Mitarbeiterzahlen, Rollen, Verantwortlichkeiten und Aktivitäten zu ersetzen.
Forrester's Customer Insights
APRIL 25, 2024
Generative KI bietet risikobewussten CX-Führungskräften eine enorme Chance, das Kundenerlebnis zu verbessern und Arbeitsabläufe zu optimieren.
AWS Machine Learning
APRIL 25, 2024
Organizations across industries are using automatic text summarization to more efficiently handle vast amounts of information and make better decisions. In the financial sector, investment banks condense earnings reports down to key takeaways to rapidly analyze quarterly performance. Media companies use summarization to monitor news and social media so journalists can quickly write stories on developing issues.
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Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.
AWS Machine Learning
APRIL 25, 2024
Speaker diarization, an essential process in audio analysis, segments an audio file based on speaker identity. This post delves into integrating Hugging Face’s PyAnnote for speaker diarization with Amazon SageMaker asynchronous endpoints. We provide a comprehensive guide on how to deploy speaker segmentation and clustering solutions using SageMaker on the AWS Cloud.
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