Video Related Topics 
AWS Machine Learning
NOVEMBER 21, 2024
Audio and video segmentation provides a structured way to gather this detailed feedback, allowing models to learn through reinforcement learning from human feedback (RLHF) and supervised fine-tuning (SFT). The path to creating effective AI models for audio and video generation presents several distinct challenges.
Experience Investigators by 360Connext
JANUARY 5, 2022
It’s my sincere goal that these concepts – along with the videos and additional resources provided in this article – can serve as a springboard to your CX success. You gathered videos and recordings to help share the customer’s actual voice as part of the storytelling. What did that plan look like? Of course you are.
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AWS Machine Learning
OCTOBER 29, 2024
Professionals in a wide variety of industries have adopted digital video conferencing tools as part of their regular meetings with suppliers, colleagues, and customers. This post provides guidance on how you can create a video insights and summarization engine using AWS AI/ML services.
CSM Magazine
OCTOBER 29, 2024
Video games have become much more than just entertainment. From creating game environments to producing fan-made content, video games are transforming the boundaries of creativity in remarkable ways. Modern video games can be viewed as interactive galleries where players explore vast worlds crafted with artistic precision.
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Reliable communications are mission critical in today’s business environment. Customers are increasingly selective, and companies compete on the customer experience. Incorporating integrated communications as a key component is driving high returns.
AWS Machine Learning
JANUARY 27, 2025
Amazon has introduced two new creative content generation models on Amazon Bedrock : Amazon Nova Canvas for image generation and Amazon Nova Reel for video creation. Solution overview To get started with Nova Canvas and Nova Reel, you can either use the Image/Video Playground on the Amazon Bedrock console or access the models through APIs.
AWS Machine Learning
JANUARY 22, 2025
Keystroke logging (the action of recording the keys struck on a keyboard into a log) and video recording of the server console sessions is a feature of PAM systems that enable security teams to meet these security and compliance obligations. AI services have revolutionized the way we process, analyze, and extract insights from video content.
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When support needs peaked for video game developer Wooga, they brought in multilingual player support from ModSquad. Learn how this customized solution helped them save money, grow their player base, and free up more time to create compelling, engaging games.
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In the contact center industry, first-generation digital channels like email and web chat have seen significant adoption, along with video chat and co-browsing capabilities. However, customers are rapidly moving beyond these channels, seeking next-generation options. Social platforms are now becoming mainstream contact center channels.
Speaker: Laura Sikorski, Contact Center Consultant
Your customers should have a positive customer experience with every interaction.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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