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Jay Baer, author of 6 best selling books, shares how to succeed in business by Hugging Your Haters. The post How To Hug Your Haters & Make Customers Love Your Brand appeared first on Doing CX Right. DoingCXRight®? Podcast Jay Baer leadership loyalty retention MORE
Total agreement is overrated. Disagreements are good for us. They challenge the status quo and push the standards for improvement. After all, if you only talk to people who agree with you, how would you know when you are wrong? In this episode, I debate with Customer Experience critic Alex Mead , Chief Customer Service Experience Officer, about how we Customer Experience influencers are doing everything wrong. MORE
Doing CX Right
OCTOBER 16, 2021
Jay Baer, author of 6 best selling books, shares how to succeed in business by Hugging Your Haters. The post How To Hug Your Haters & Make Customers Love Your Brand appeared first on Doing CX Right. DoingCXRight®? Podcast Jay Baer leadership loyalty retention
Beyond Philosophy
OCTOBER 16, 2021
Total agreement is overrated. Disagreements are good for us. They challenge the status quo and push the standards for improvement. After all, if you only talk to people who agree with you, how would you know when you are wrong? In this episode, I debate with Customer Experience critic Alex Mead , Chief Customer Service Experience Officer, about how we Customer Experience influencers are doing everything wrong.
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