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Gaurentee WiFi Connectivity with Connectivity Guru

TechSee

Delivering WiFi connectivity guarantees is very challenging. Connectivity Guru changes the game, bringing visual clarity to WiFi connectivity. With today’s advances in AI, delivering always-on connectivity need not be so complicated. WiFi is not a physical product that can be easily seen or understood.

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Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

eglobalis

– Laying the Foundation for Social Media and Customer Connection Solis’s first book, Engage! I was exploring the concept of “No Distance” in social media, and initially, it took me time to connect with Solis’s insights. established a foundational understanding of social media’s role in business. When I first read Engage! ,

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Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

eglobalis

In short, understanding a company’s identity and integrating it into CX is more than a strategic advantage—it’s a means of creating genuine connections, fostering loyalty, and standing out in a crowded marketplace where clients increasingly seek partners that truly “get” their needs and values.

B2B 524
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How Leading Firms Implement CX Metrics to Reduce Churn, Drive Value, and Scale Growth

eglobalis

How to Connect to Business Outcomes: AHT is highly relevant for companies where efficiency translates directly into cost savingssuch as telecoms, BPOs, or high-volume support teams. How to Connect to Business Outcomes: FCR reduces costs and increases customer confidence. Too low AHT may signal rushed, poor-quality service.

Metrics 332
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Campaigns that Click: Practical Personalization Strategies to Boost ROI

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

You'll learn how to create more efficient marketing plans, tailor experiences to specific customer needs, and align your marketing efforts to improve both engagement and ROI!

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Beyond Deliverables: How AI and Customer Centric Strategies Are Redefining Professional Services

eglobalis

If you enjoyed this practical article and would like to stay connected, feel free to connect with me on LinkedIn. As professional services continue to evolve, leaders who prioritize CX will cultivate loyalty and advocacy, transforming their service teams into drivers of growth and competitive advantage.

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Decoding the Feedback Dilemma: A Strategic Framework for Evaluating Customer Requests

ECXO

Join ECXO.org, the only open-access CX professional network connecting practitioners, leaders, companies and executives to shape the future of customer experience! Join ECXO.org, the only open-access CX professional network connecting practitioners, leaders, companies and executives to shape the future of customer experience!

Feedback 391
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

💡 Seamless Integration: Enhance functionality and connect new technologies with ease. Key Takeaways: ✅ Agility Without the Overhaul: How an extensible approach enables innovation while maintaining stability. 💸 Drive Growth & Efficiency: How a flexible commerce stack enhances operations and customer experience.

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Prospect, Personalize, Profit: The New Way Sales & Marketing Teams Are Aligning with AI

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

These innovations are ultimately connecting sales and marketing teams in smarter ways, turning alignment into real revenue and impact beyond the first click. Join this new webinar with Kevin Burke for a deep dive into the latest AI-driven strategies that are redefining sales and marketing success!

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The 5 Stages of Account-Based Marketing — and How to Win Them All

In this ebook, we’ll walk you through how to leverage strong data and go-to-market tools to unlock the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Including how to lean into partnering with your internal communications team to create a transparent, authentic, and connected employee experience. 💻 Digital Employee Experience (DEX): Learn how to integrate technology while preserving meaningful human connections.

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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful.

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5 Essential Pieces of a Prospecting Solution

As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster. Is your team focused on building a reliable tech stack for 2020?

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. Conversations have always been at the heart of our most authentic relationships. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes.