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7 Steps for Implementing a Closed-Loop System

InMoment XI

That’s where a closed-loop system comes in! Bain & Company defines a closed-loop system in “The Ultimate Question 2.0” ” And though closed-loop systems have been around for a while now, they are still just as vital to you customer experience (CX) program! .” Check out these seven tips.

System 370
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The Critical Nature of Customer Experience in Medical Devices: Why Near Perfection is the Only Option

ECXO

Products like Medtronic’s MiniMed insulin pumps and Tandem’s t X2 Control-IQ system manage chronic conditions like diabetes with precision. For example, Medtronic’s Smart MDI system is designed to streamline insulin delivery through AI-driven algorithms.

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The Symbiosis of Algorithms, CX and Experimentation: Redefining Tech and Biotech B2B Design

eglobalis

From healthcare breakthroughs to cutting-edge industrial systems, algorithmic experimentation empowers organizations to test, iterate, and refine their approaches rapidly, driving faster innovation and reduced risk. Designing AI-Driven Renewable Energy Systems AI is enabling smarter renewable energy solutions.

B2B 445
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AI in the Workplace: Transforming Customer and Employee Experience

eglobalis

AI applications in the workplace range from advanced data analytics and predictive maintenance to sophisticated communication tools and personalized employee support systems. Performance Management Traditional performance management systems are often seen as cumbersome and ineffective.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

Gradually upgrade your systems for continuous improvement. This session is your guide to boosting efficiency, enhancing customer experience, and driving profitability through strategic planning. You'll learn to: Utilize tech enhancements for a flexible digital approach. Integrate modular tools to meet your unique needs.

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AWS achieves ISO/IEC 42001:2023 Artificial Intelligence Management System accredited certification

AWS Machine Learning

ISO/IEC 42001 is an international management system standard that outlines requirements and controls for organizations to promote the responsible development and use of AI systems. Having ISO 42001 certification means a company has implemented a thoughtful AI management system. This is why ISO 42001 is important to us.

System 111
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The Hidden Flaws in Toyota’s German Dealerships CX: What Happened to Accountability?

eglobalis

Now the Big Issue During a recent trip to southern Bavaria, our car’s navigation system unexpectedly failed and has not functioned properly since. Here’s a detailed account of the problems we encountered: We stopped at a supermarket, and when I restarted the car, the navigation system stopped working.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Save your seat today and elevate your understanding of the evolving consumer landscape and the future of commerce! October 26th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST

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Marketing-Led Post-COVID-19 Growth Strategies

Strategically aligning your systems and teams. In this eBook, we’ll discuss leading strategies to create a marketing-led growth strategy for 2021 and beyond, including: Positioning your organization for automation. Getting consensus on how to define “qualified leads”.

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Straight Talk about Security, Compliance and Reliability in Cloud Communications

The risk is real - every organization recognizes the consequences of inadequate security, compliance and reliability in communications systems. In this report, 8x8 shares how they secure data across every step of their communications system - and how you can easily comply with tightening regulations.

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Leveraging Data Analytics to Optimize the Customer Experience

Speaker: Nathan Hart, Mary Kane & Imran Mohammed

When Contact Centers face issues with First Contact Resolution (FCR), conducting a root cause analysis to identify the process, systems, and/or behaviors that are failing is the best way to understand the exact drivers contributing to repeat calls. How to navigate and curate disparate, unstructured data across multiple systems.

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Generic ASR Will Never Be Accurate Enough for Conversational AI

Read this eBook to find out how a Conversational Al system determines the intent of the conversation and focuses on the important words This type of ASR can be trained with your audio data to make sure the intent is captured and the transcription is accurate for your use case.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.

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10 Questions to Ask Before Buying an LMS

Choosing the right Learning Management System (LMS) is crucial for your business's success. Find your perfect LMS. With so many options available in the market, how do you ensure you make the best choice? This guide is your key to finding the ideal enterprise learning platform for your business.