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Data Related Topics 
InMoment XI
SEPTEMBER 28, 2022
Collecting data with no way to use it is like learning to drive without a car; it just doesn’t make sense. For retail banks, and most organizations, collecting data is only half the battle in the world of customer experience. Strategy #1: Capture Meaningful Data.
Forrester Digital Transformation
SEPTEMBER 1, 2022
customer analytics and insights Customer Insights Data Analysis Data Governance Data Insights data science supply chain managementWho am I?
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InMoment XI
MARCH 30, 2022
Employee data streams come from two principal frameworks: People Analytics and Voice of Employee (VoE). People Analytics aka Workforce Analytics, are the data sets HR uses to make recruitment more effective, increase retention and longevity, and improve fit, alignment, and productivity.
Forrester Digital Transformation
SEPTEMBER 22, 2022
Get seven actionable tips on how to improve your data storytelling in this preview of the upcoming Data Strategy & Insights event. Age of the Customer Big Data Data Analysis Data Insights Data Strategy
Speaker: Francoise Tourniaire - Founder of FT Works and Omid Razavi - Chief Advocacy Officer at SupportLogic
In this presentation, we will discuss the five elements of building a real-time coaching program using AI-infused workflows that will allow managers and agents to continuously engage and drive more constructive dialogue, resulting in reduced agent burnout and increased employee satisfaction and retention.
Forrester Digital Transformation
JUNE 2, 2022
Every organization desires a positive return on its investments in data. Forrester data shows that advanced insights-driven businesses (IDBs) are 8.5 Big Data Business Intelligence customer analytics and insights Customer Insights Data Insights data monetization Data Strategy
Forrester Digital Transformation
AUGUST 4, 2022
The 2022 AIOps NowTech generated a wealth of data that has been captured in the AIOps Data Overview, Q2 2022 report about AIOps software vendor capabilities. Read the full data overview report to learn more about the other capabilities that it covers.
InMoment XI
MAY 3, 2022
Insurance brands have a unique set of challenges to overcome in order to find the valuable customer experience (CX) data they need to improve experiences. For insurance CX programs, listening to the v oice of customer shouldn’t mean collecting as much data as possible.
Experience Matters
JANUARY 6, 2020
One of the key building blocks of Experience Management (XM) is X-data, which helps establish an understanding of how people think, feel, and behave. In almost all circumstances, organizations lack the X-data they truly need.
InMoment XI
APRIL 11, 2022
The key is to dive into your customer data. InMoment’s Digital Intercept solution has the ability to capture rich data from logged in users when they’re taking a survey. Tip #4: Collect All Pieces of Data Possible: Explicit + Implicit + Operational.
Advertiser: ZoomInfo
Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!
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NICE inContact
OCTOBER 26, 2021
Customer data governance is important for ensuring data is useful, standardized, and safeguarded. And to get maximum value from that data, businesses should implement initiatives that use customer data to know their customers better, improve CX, and enhance the customer journey.
InMoment XI
DECEMBER 13, 2021
About InMoment’s Market Research and Data Analytics Approach. With the help of our industry-leading data and research science capabilities, we’re able to help brands go beyond collecting data to reveal actionable intelligence that leads to Experience Improvement (XI).
InMoment XI
OCTOBER 19, 2021
In a nutshell, Lexalytics, and Tethr are data analytics platforms focusing on structured and unstructured customer data, as well as solicited and unsolicited feedback. Depending on the data maturity level in your business, you may combine some of your data, but not all of it.
Forrester Digital Transformation
DECEMBER 10, 2021
Confused by data mesh? While the domain-centric and data-governance-by-design principles feel simple and intuitive, the big question is, “How do you execute on data mesh?” Data mesh principles are not new. Data governance artifacts to […].
Advertiser: ZoomInfo
In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.
Heart of the Customer
FEBRUARY 17, 2022
The post Good Data Beats Great Surveys appeared first on Heart of the Customer. Customer Journey Mapping CX Program Strategy Surveys & Feedback Best practices Customer Experience CX Data data quality journey mapping Surveys
Forrester Digital Transformation
JULY 15, 2022
Learn how to create a scalable data culture in your organization in this sneak peek of our upcoming Technology & Innovation North America event. Age of the Customer Data Insights Data Strategy technology-driven innovation
IntouchInsight
MAY 16, 2022
The more data you’ve collected the better informed your business decisions will be. Analysis paralysis can be a real problem. But distilling raw numbers or drilling down to the right level to pull out actionable insights is challenging.
Helpware
AUGUST 4, 2022
With artificial intelligence (AI) and machine learning (ML) technology gradually seeping into our daily lives, data and its appropriate use can cause a substantial impact on a company’s bottom line. Machine Learning AI Data Annotation
Advertiser: ZoomInfo
This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics.
InMoment XI
OCTOBER 19, 2021
In a nutshell, Lexalytics, and Tethr are data analytics platforms focusing on structured and unstructured customer data, as well as solicited and unsolicited feedback. Depending on the data maturity level in your business, you may combine some of your data, but not all of it.
Forrester Digital Transformation
SEPTEMBER 1, 2022
How Did You Get Interested in Data and Analytics? Age of the Customer customer analytics and insights customer experience customer experience index (CX Index) Customer Experience Measurement Customer Insights customer obsession Data Analysis Data Insights
West Monroe
SEPTEMBER 22, 2022
The amount of data stored around the world is growing at a breakneck pace. It’s expected that by 2025 , we will have collectively amassed more than 180 Zettabytes or 167 trillion GB of data (that’s a lot). In 2016, utilities had the lowest data maturity of all industries.
C3Centricity
MARCH 15, 2018
Did the title about data make you curious? Of course, in today’s data-rich environment I’m not really suggesting that you actually ignore it! If so, then just follow the steps I detail below and you will soon be doubling, quadrupling, if not 10x the ROI of your data. The Current Situation with Data. Data is everywhere and most organisations are drowning in it! And this can only be done by asking the right questions of your data and information.
Advertiser: ZoomInfo
Fact: Good data lives at the core of every successful B2B demand generation strategy. Without quality data, it’s nearly impossible to identify and segment your target audience and create messaging that speaks to their values and interests. Whether you’re stepping into a new position or you’re new to demand generation, learning the tricks of the trade can be, well, tricky. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line.
Brandwatch CX
AUGUST 27, 2020
Announcement Brandwatch Updates News Product blended data data data source social media data tv
Alida
APRIL 7, 2022
Let’s face it: Data is the beating heart of the modern world. There’s even data to be gathered when you walk through the park, meet a friend for dinner, or read a good book.
Dapresy
JUNE 29, 2020
Presenting data as a story can fuel your organization’s success, keeping it ahead of the game. However, there is so much data – interpreting all of it correctly and turning it into the right story can be an intimidating task that many organizations struggle with.
QuestionPro Audience
MARCH 8, 2022
High data quality is vital for the success of any market research project. We know that everybody has a different approach to measuring bad data quality. Over the years, there has been a shift in how survey data is collected, and online panelists have given rise to panel fraudsters.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns. And to begin the targeting process, marketing teams must develop an Ideal Customer Profile (ICP) with appropriate firmographic and behavioral data to ensure they’re going after the correct audience.Download this eBook to learn how to start improving your marketing team's data!
AWS Machine Learning
JUNE 23, 2022
Organizations moving towards a data-driven culture embrace the use of data and machine learning (ML) in decision-making. To make ML-based decisions from data, you need your data available, accessible, clean, and in the right format to train ML models.
Forrester Digital Transformation
MARCH 3, 2022
Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1).
Forrester Digital Transformation
SEPTEMBER 14, 2022
Age of the Customer B2B Marketing Data Governance Marketing Operations Marketing Technology (martech I’m not generally known for my prowess in do-it-yourself, or DIY.
West Monroe
JULY 25, 2022
We often talk about data’s critical role in becoming a digital business —because data is the only way to continually grease the wheels of agility. But having data is just the start. That, in a nutshell, is the chief data officer’s job.
Advertiser: ZoomInfo
As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.
InnerTrends
MARCH 25, 2022
After several months of hard work and collaboration with the incredible SaaS experts at Market8 and Inturact , we’re excited to bring you: The Data-Led Growth Program. Data-led Company market8 inturact saas startup saas growthSaaS Experts + hours of videos and ?? study materials ??
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