InMoment XI

APRIL 11, 2022

The key is to dive into your customer data. InMoment’s Digital Intercept solution has the ability to capture rich data from logged in users when they’re taking a survey. Tip #4: Collect All Pieces of Data Possible: Explicit + Implicit + Operational. But have you considered layering implicit data over the top of it?

Customer Experience 493

Customer Experience Tips Data Customers 493

IntouchInsight

SEPTEMBER 13, 2023

These changes will help you get the most out of your data so you can begin action immediately. This month at Intouch Insight we have introduced several new updates to our CX platform.

Data 297

Data 297

AWS Machine Learning

NOVEMBER 27, 2023

However, these models require massive amounts of clean, structured training data to reach their full potential. Most real-world data exists in unstructured formats like PDFs, which requires preprocessing before it can be used effectively. According to IDC , unstructured data accounts for over 80% of all business data today.

Data 77

Data Knowledge Base Customer Experience Training 77

AWS Machine Learning

NOVEMBER 29, 2023

Data preparation is a crucial step in any machine learning (ML) workflow, yet it often involves tedious and time-consuming tasks. Amazon SageMaker Canvas now supports comprehensive data preparation capabilities powered by Amazon SageMaker Data Wrangler. To import data from Snowflake, follow steps from Set up OAuth for Snowflake.

Data 101

Data Customer Experience Training Analysis 101

C3Centricity

SEPTEMBER 8, 2023

Explain how organizations that leverage customer […] The post The Power of Personalization: Unleashing Customer Data Analytics for Tailored Experiences first appeared on c3centricity. Introduction: [Capture the reader’s attention by highlighting the importance of personalization in delivering exceptional customer experiences.

Customer Experience 226

Customer Experience Analytics Customers Data 226

AWS Machine Learning

OCTOBER 9, 2023

A recommendation engine is only as good as the data used to prepare it. Transforming raw data into a format that is suitable for a model is key to getting better personalized recommendations for end-users. Prerequisites First, we need to have an Amazon SageMaker Studio domain set up.

Data 92

Data Interaction Analysis Customer Experience 92

AWS Machine Learning

DECEMBER 5, 2023

To alleviate the GPU communication bottleneck and enable faster training, Amazon SageMaker is excited to announce an optimized AllGather collective operation as part of the SageMaker distributed data parallel library (SMDDP). This technique allows much faster training on vast datasets by parallelizing the consumption of training data.

Training 81

Training Data Communication Software 81

AWS Machine Learning

MAY 1, 2023

The rapid adoption of smart phones and other mobile platforms has generated an enormous amount of image data. According to Gartner , unstructured data now represents 80–90% of all new enterprise data, but just 18% of organizations are taking advantage of this data.

Data 95

Data Effort Score Training Customer Experience 95

SAP Customer Experience

SEPTEMBER 25, 2023

In today’s digital age, data is often hailed as the new currency. Companies gather vast amounts of customer data to gain insights, personalise experiences, and enhance their products and services. This practice, coupled with the rise of artificial intelligence (AI), has revolutionised the way businesses operate. While this can lead.

Data 72

Data Customers Customer Experience Company 72

AWS Machine Learning

DECEMBER 5, 2023

In their implementation of generative AI technology, enterprises have real concerns about data exposure and ownership of confidential information that may be sent to LLMs. These concerns of privacy and data protection can slow down or limit the usage of LLMs in organizations. SGT’s applicability is not limited to language models.

Data 70

Data Training Customer Experience Examples 70

Customer Experience Update Submitted Articles

OCTOBER 12, 2022

If you think about it, data is a lot like food. There’s a huge choice. Some of it is good and much of it is mediocre.

ROI 210

ROI Data Consumers 210

AWS Machine Learning

AUGUST 4, 2023

Data preparation is a critical step in any data-driven project, and having the right tools can greatly enhance operational efficiency. Amazon SageMaker Data Wrangler reduces the time it takes to aggregate and prepare tabular and image data for machine learning (ML) from weeks to minutes.

Data 74

Data Customer Experience Training Interaction 74

Forrester's Customer Insights

NOVEMBER 21, 2023

In our 2023 Data Literacy and Culture Survey, we uncovered key insights about the state of data culture in organizations. Don't miss out on gaining a competitive advantage by revitalizing your data culture.

Culture 60

Culture Data Competitive Advantage Survey 60

AWS Machine Learning

AUGUST 21, 2023

Amazon SageMaker Data Wrangler reduces the time it takes to collect and prepare data for machine learning (ML) from weeks to minutes. Data is frequently kept in data lakes that can be managed by AWS Lake Formation , giving you the ability to implement fine-grained access control using a straightforward grant or revoke procedure.

Data 83

Data Customer Experience Connections Sales 83

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 94

Data Customer Experience Customer Success Customer Retention 94

AWS Machine Learning

OCTOBER 19, 2023

Customers increasingly want to use deep learning approaches such as large language models (LLMs) to automate the extraction of data and insights. For many industries, data that is useful for machine learning (ML) may contain personally identifiable information (PII).

Data 91

Data Customer Experience Customers How To 91

AWS Machine Learning

NOVEMBER 27, 2023

This is the third post in a series discussing the integration of Salesforce Data Cloud and Amazon SageMaker. SageMaker endpoints can be registered to the Salesforce Data Cloud to activate predictions in Salesforce. Einstein Studio is a gateway to AI tools on Salesforce Data Cloud.

Data 76

Data Customer Experience Connections Customers 76

SAP Customer Experience

OCTOBER 23, 2023

In my live sessions about print form adaptation with the Adobe LiveCycle Designer, data binding is a frequently requested and crucial topic. Especially in scenarios with complex tables and multi-level data structures. That’s why I decided to underline the sessions with some blog posts. Most topics of the live sessions.

Data 75

Data Customer Experience Sales Customers 75

SmartMessage Blog

NOVEMBER 3, 2023

In the ever-evolving realm of marketing, a true game-changer has emerged – the Customer Data Platform (CDP). What is a Customer Data Platform? That’s precisely what a Customer Data Platform, or CDP, offers. It gracefully pulls data from websites, mobile apps, social media, email campaigns, and various other channels.

Data 52

Data Customers Strategy Marketing 52

SmartMessage Blog

NOVEMBER 3, 2023

Customer Data Platforms: A Data-driven Approach to Strengthen Your Marketing Strategies In today’s fast-paced digital landscape, businesses are constantly seeking innovative ways to stay ahead of the competition and connect with their target audience effectively. What is a Customer Data Platform?

Data 52

Data Strategy Customers Marketing 52

eglobalis

JUNE 20, 2023

Harnessing Real-Time Data for Improved Customer Experience CX Understanding The post Harnessing Real-Time Data for Improved Customer Experience Understanding appeared first on Eglobalis.

Customer Experience 130

Customer Experience Customers Data Customer relationships 130

Zonka Feedback

NOVEMBER 8, 2023

In today's fast-paced, data-driven world, making business decisions based on gut feelings or guesswork can be compared to flying blind. Whether you're conducting market research, analyzing consumer behavior, or seeking to optimize your internal business operations, the fundamental bedrock of sound decision-making is rooted in data.

Data 59

Data Tools Consumers Marketing 59

SAP Customer Experience

NOVEMBER 2, 2023

Prioritizing it in your applications isn’t just about safeguarding data; it’s about nurturing the trust your customers place in your brand.” In this blog I am going to explain the how to secure your customers data in SAP Customer Data. “Security is the bedrock of trust in the digital world.

Data 82

Data Customers Brands How To 82

SmartMessage Blog

NOVEMBER 30, 2023

You can step into a new era of marketing transformation with Customer Data Platform! From personalized e-mail marketing to comprehensive data management, this data platform opens doors to a revolutionary marketing journey. What is a Customer Data Platform? Categories include: Data CDPs: Gather customer data from sources.

Customer Journeys 52

Customer Journeys Data Customers Customer Experience 52

Zonka Feedback

NOVEMBER 22, 2023

In the current times, collecting and analyzing data is a game changer for any business. Insights derived from data surveys hold the key to deciphering customer sentiments, guiding critical decisions, and propelling company growth.

Survey 59

Survey Examples Data Customer Experience 59

AWS Machine Learning

MARCH 22, 2023

In this post, we show how to configure a new OAuth-based authentication feature for using Snowflake in Amazon SageMaker Data Wrangler. Snowflake is a cloud data platform that provides data solutions for data warehousing to data science. For more information about prerequisites, see Get Started with Data Wrangler.

Data 80

Data Customer Experience Analytics Connections 80

Currency Alliance

DECEMBER 4, 2023

Such priorities might include getting all your data in one place, adding data security measures, or deploying modern campaign management capabilities. Let me repeat that: all the top trends are related to leveraging data to create value – so I hope you have your data in order.

Loyalty 59

Loyalty Trends Data Marketing 59

West Monroe

NOVEMBER 26, 2023

Is it his youthful daredevil tendencies, his car, or is it the data Red Bull collects during each race? Each Formula 1 car has 300+ sensors sending huge swaths of telemetry data every second—but this data is only as meaningful as the driver’s team makes it. What makes Max Verstappen stand out?

Data 52

Data Sports Technology Competitive Advantage 52

Doing CX Right

SEPTEMBER 9, 2023

Greg Kihlstom, author and two-time CEO, and Stacy Sherman explain how to personalize customer experiences without compromising data privacy and become a respected industry leader. The post Enriching Customer Interactions: the Balance of Personalization and Data Privacy appeared first on Doing CX Right.

Interaction 96

Interaction Data Customers Customer Experience 96

SurveySparrow

NOVEMBER 22, 2023

It’s a known fact that data analytics tools help you climb the ladder of productivity. Similarly, the importance of data collection and analysis is not an alien topic. This blog will look deeper into the top ten data analytics tools, their features, pricing, and all you need to know about them.

Analytics 52

Analytics Tools Data Survey 52