NetBase

MARCH 23, 2020

The Entertainment Industry has been hard hit by COVID-19, but is there a way to bring about innovative solutions during this crisis? The post Entertainment Hit Hard by Coronavirus & Considering Innovative Solutions appeared first on NetBase. How can Hollywood assist with viewer morale and benefit from it at the same time?

Entertainment 67

Entertainment Innovation Consumers Banking 67

NetBase

OCTOBER 21, 2019

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.

Entertainment 46

Entertainment Social Media Report Industry 46

NetBase

OCTOBER 21, 2019

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.

Entertainment 40

Entertainment Social Media Report Industry 40

Experience Investigators by 360Connext

APRIL 30, 2024

Let’s embark on an insightful exploration of CX in the live entertainment industry. Get ready to discover how to stand out in a sea of entertainment options and ensure that your customers are embarking on an experience that resonates with your brand’s unique story even before the moment tickets are purchased.

Customer Journeys 143

Customer Journeys Entertainment Touchpoint Resources 143

Experience Investigators by 360Connext

AUGUST 6, 2024

About David Avrin: One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, ( www.davidavrin.com ) has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world.

Entertainment 300

Entertainment Culture Consulting Connections 300

My Customer

SEPTEMBER 21, 2023

At a time when mobile devices enjoy peak adoption rates, it is natural for their respective app stores to be flooded. This trend applies. 21st Sep 2023 By nidhi prakash Content Outreach and Community Manager

Entertainment 40

Entertainment Trends Management 40

InMoment XI

MAY 24, 2022

Spectacular Entertainment. More than 200 of the top CX professionals in Australia attend the XI Forum each year. Take the opportunity to meet like minded people and form new, long lasting industry relationships. .

Entertainment 493

Entertainment Case Study Conference Leadership 493

Alida

JUNE 3, 2021

They help build their readers' confidence by providing them a pulse on the latest trends in fashion, grooming, entertainment, travel, culture, automotive, and more. SWAGGER Magazine is North America's leading, digital-first, modern men's luxury lifestyle magazine.

Entertainment 221

Entertainment Automotive Fashion Travel 221

CX Ahead

FEBRUARY 11, 2019

The post Engagement lessons from Orlando, the world’s entertainment capital appeared first on CX Ahead. Back in 2016, I wrote an article sharing that the biggest misconception around customer experience back then was that marketing would fully own the customer journey design. This […].

Entertainment 40

Entertainment Engagement Customer Journeys Marketing 40

Brandwatch CX

MARCH 13, 2024

How has consumer behavior changed lately? From streaming to music to gaming, we’ve identified the latest consumer trends.

Entertainment 52

Entertainment Trends Industry Consumers 52

Brandwatch CX

MARCH 13, 2024

How has consumer behavior changed lately? From streaming to music to gaming, we’ve identified the latest consumer trends.

Entertainment 52

Entertainment Trends Industry Consumers 52

Experience Investigators by 360Connext

OCTOBER 8, 2024

He is the 3-time Wall Street Journal and USA Today bestselling author of ten books and is widely considered one of the most entertaining and original speakers on trends, innovation and marketing in the world. About Rohit Bhargava: Rohit Bhargava ( rohitbhargava.com/ ) is on a mission to inspire more non-obvious thinking in the world.

Entertainment 143

Entertainment Retail Trends Banking 143

C3Centricity

MARCH 12, 2024

It’s about creating content that solves problems, educates, and entertains your target audience, thereby building trust and establishing your brand as an authority in your field. The Power of Content Marketing to Attract High-Quality Traffic Content marketing is another vital strategy for driving high-quality traffic.

Customer Engagement 296

Customer Engagement Engagement Competitive Advantage Entertainment 296

CSM Magazine

OCTOBER 16, 2024

Fans of table entertainment will find plenty of variants of classic card games such as blackjack, roulette and poker. It is important to realize that proper financial management, choosing the right entertainment and utilizing bonuses can have a significant impact on your results.

Entertainment 52

Entertainment Loyalty Programs Financial e-support 52

CSM Magazine

OCTOBER 15, 2024

They can be classed as entertainers, conductors, and customer service representatives all in one. Prioritise Efficiency and Entertain A seasoned casino dealer understands that the faster the game moves, the more satisfied players will be. Keep Cool Under Pressure Few entertainment environments are as high-pressure as a casino.

Interaction 52

Interaction Entertainment Customer Service Representative Customer Care 52

Brandwatch CX

MARCH 30, 2021

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Entertainment 122

Entertainment Industry Trends 122

Brandwatch CX

JANUARY 14, 2022

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Entertainment 103

Entertainment Industry Trends Marketing 103

BlueOcean

FEBRUARY 22, 2024

We often joke that finding the right strategic partner is a lot like trying to find a romantic partner – it’s the obvious red flags that make the best/worst/most entertaining stories. As entertaining as those stories are, green flags are just as important to be aware of. That’s where the magic happens.

Customer Care 177

Customer Care Entertainment Government Contact Center 177

Experience Investigators by 360Connext

NOVEMBER 28, 2023

Listen in as they discuss its impact on industries like entertainment and dining and how businesses can adapt to lure customers back into physical spaces. They uncover the mysteries of the “hermit consumer” – a seismic $600 billion shift in consumer behavior brought about by the pandemic.

Entertainment 143

Entertainment Touchpoint Connections Customer Satisfaction 143

InMoment XI

JANUARY 18, 2022

InMoment’s Strategic Insights Team collected data from both consumers and employees of brands across North America from 11 different industries including retail, financial services, entertainment, grocery, healthcare, hospitality, insurance, restaurants, and more.

Trends 493

Trends Measurement Customer Experience Entertainment 493

BlueOcean

FEBRUARY 22, 2024

We often joke that finding the right strategic partner is a lot like trying to find a romantic partner – it’s the obvious red flags that make the best/worst/most entertaining stories. As entertaining as those stories are, green flags are just as important to be aware of. That’s where the magic happens.

Customer Care 156

Customer Care Entertainment Government Contact Center 156

Steve DiGioia

MAY 2, 2022

The fans need to be entertained and the wrestler won’t let them down. They are here to not just satisfy but to exceed their fan’s need for entertainment. You’ll be entertained and your service mindset will be recharged. Posters are waving and cameras are ready. RELATED POST: Why Mom Was Right About Anticipatory Service.

Customer Service 328

Customer Service Entertainment Sports Social Media 328

Alida

FEBRUARY 22, 2022

with a diverse portfolio of software products and services for the architecture, engineering, construction (AEC), manufacturing, media and entertainment, and education industries. Autodesk, Inc. is an American multinational software corporation ??with

Innovation 130

Innovation Entertainment Software Industry 130

Storyminers

OCTOBER 12, 2020

They agree to disagree and even draw up organisational “Sucking up” charts in this hour of friendly banter. – Have we piqued your curiosity yet? Trust us – you don’t want to miss this entertainingly hilarious session featuring: Mike Wittenstein – CEO – Storyminers – USA.

Entertainment 245

Entertainment Government Groups Management 245

ShepHyken

MARCH 26, 2024

Whether it’s sports, entertainment, or business, some people are so good that what they do looks easy. My friend Norman Beck recently shared a quote that inspired him: We work hard to make it look easy. Isn’t that what the best people do?

Entertainment 87

Entertainment Sports Customer Service Training Training 87

CSM Magazine

OCTOBER 4, 2024

The casino industry is one of excitement, entertainment, and creating an unforgettable experience for its guests. Among these, the major component would be the live casino forms of entertainment. Entertainment ranges from concerts, comedy shows, and other live events catering to people of all ages from all walks of life.

Customer Satisfaction 52

Customer Satisfaction Entertainment Loyalty Programs Hotels 52

The DiJulius Group

SEPTEMBER 20, 2023

This episode of The Customer Service Revolution invites you to a fascinating conversation with Bronkar Lee, whose journey from an overweight kid to a high-profile entertainer, performer, and motivational speaker is inspirational. Bronkar’s unique blend of music and circus entertainment, which has earned him.

Entertainment 64

Entertainment Groups Customer Service Customers 64

CSM Magazine

SEPTEMBER 24, 2024

Maintaining an informed approach helps minimize risks and makes for a balanced and safe entertainment expertise. These measures help to limit access to gambling entertainment for a set period and avoid situations that could lead to addiction problems.

Entertainment 52

Entertainment Guidelines Financial Measurement 52

Helpware

OCTOBER 17, 2023

There are applications in a variety of fields, from automotive and healthcare to agriculture and entertainment. Teaching a computer to see and identify objects is growing increasingly important as artificial intelligence (AI) and machine learning (ML) find more mainstream uses.

Automotive 85

Automotive Entertainment Healthcare Training 85

Gravy Analytics

APRIL 15, 2019

Gravy Analytics uses anonymous, mobile location signals to understand where people go in their daily lives, and give brands new visibility into the offline customer journey. These location-derived insights power our industry-leading audiences that enable advertisers to reach engaged consumers…

Entertainment 64

Entertainment Travel Company Advertising 64

CSM Magazine

OCTOBER 16, 2024

Whether it’s the valour of gladiators, the fierce spirit of Viking warriors, or adventures on the high seas, these slots blend entertainment with storytelling. Online slot games are designed for entertainment, and ensuring a balanced, enjoyable experience should always be the priority.

Entertainment 52

Entertainment Innovation Tools Engagement 52

Customer Enthusiast

AUGUST 11, 2023

If you’re reading for pleasure, books can provide hours of entertainment as you follow characters through the twists and turns of their adventures. Having read or listened to hundreds of books across genres over the years, I believe readers can benefit from each new title they purchase. Here’s how: Books offer value.

Entertainment 52

Entertainment Training Leadership 52

Help Scout

AUGUST 22, 2023

Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud. Read the full article

Customer Service 81

Customer Service Entertainment Customers 81

ShepHyken

MARCH 11, 2024

What can traditional businesses learn from innovative customer-centric strategies employed by the entertainment industry? What lessons can companies learn from the legendary rock band, Van Halen, in creating loyal customer followings? Why should organizations prioritize creating special and unforgettable experiences for their customers?

Customer Experience 150

Customer Experience Entertainment Loyalty Customer Centricity 150

Blake Morgan

MAY 29, 2023

A handful of channels for in-flight entertainment is acceptable, but Emirates goes above and beyond with more than 5,000 entertainment channels for ultimate personalization. It’s no wonder Emirates has been named the airline with the best in-flight entertainment for the past 15 years.

Airlines 59

Airlines Strategy Customer Experience Entertainment 59

SAP Customer Experience

APRIL 18, 2023

While customer engagement platforms like SAP Emarsys can be an obvious solution for a retail giant or an entertainment company, there can be unexpected benefits for smart customer relationship management for Utilities companies.

Entertainment 78

Entertainment Customer Relationship Management Brands Retail 78

AWS Machine Learning

DECEMBER 20, 2022

The IMDb and Box Office Mojo Movies/TV/OTT licensable data package provides a wide range of entertainment metadata, including over 1 billion user ratings; credits for more than 11 million cast and crew members; 9 million movie, TV, and entertainment titles; and global box office reporting data from more than 60 countries.

Entertainment 90

Entertainment Data Video Resources 90