Customer Relationship Management System Features: What a CRM Includes and What It Doesn’t
JANUARY 29, 2019
We’re living in the age of the recurring revenue business, and in this increasingly digital economy, enterprises succeed by nurturing customer relationships over the entire lifecycle. Do it right and customers will stay with you for years. Keeping customers happy starts with obsessively gathering insights on your clients from data. With this much information and so many customers, you need software that will inform you when a customer experiences a relevant event.