IntouchInsight

APRIL 19, 2022

And it’s also why we regularly release insights we’ve gathered from consumers across North American to help our partners – both current and prospective – get a leg up on their competition Data driven decisions yield results.

Consumers 248

Consumers Trends Software Data 248

Forrester Digital Transformation

MAY 12, 2022

Read why you should eschew “new normal” thinking when it comes to consumer behavior. Age of the Customer Consumer Energy Index customer experience Customer Insights digital business promotedWe’re in a deeply unsettled, volatile moment—and change is here to stay.

Consumers 83

Consumers Ecommerce Customer Insights Customer Experience 83

IntouchInsight

SEPTEMBER 8, 2021

Convenience & Gas Consumer HabitsAfter a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference in Los Angeles!

Consumers 156

Consumers Conference Leadership Report 156

IntouchInsight

NOVEMBER 10, 2021

While lockdowns and travel restrictions meant we didn’t have to fill up our gas tanks as frequently, some changes in consumer priorities played directly to the strengths of convenience stores. Convenience & Gas petro-convenience Consumer Habits

Consumers 156

Consumers Travel 156

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This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect, how habits are solidifying, and where to focus to drive the greatest impact.

Consumers

IntouchInsight

OCTOBER 7, 2021

As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your Maverick with our latest Changes in Consumer Habits report. Retail Grocery Consumer HabitsFall is finally here!

Consumers 156

Consumers Retail Report 156

QuestionPro Audience

AUGUST 9, 2017

Automotive Emerging Technologies Study , only 1 out of every 5 consumers was interested in a fully autonomous vehicle. Only 1 out of every 5 consumers was interested in a fully autonomous vehicle. Consumers may purchase fewer vehicles, meaning automakers and their suppliers could be forced to shed jobs.” Audience Consumer Insights QuestionPro Products Trending automation cars Consumer Driverless insight Research tesla uber

Consumers 254

Consumers Transportation Automotive Advertising 254

IntouchInsight

JUNE 3, 2020

Read about the findings from the large-scale survey we conducted in early May, on changes to consumer behaviors since the inception of COVID-19. Leveraging our platform, we received over 2000 responses and identified some pretty amazing findings

Report 221

Report Consumers Survey 221

Forrester Digital Transformation

APRIL 5, 2022

As the age of misinformation and slew of dubious corporate claims threaten consumers’ trust in brands, consumers are desperate for authenticity. In our new report, The Algorithm Of Authenticity, we synthesize consumer data, industry case […].

Consumers 82

Consumers Customer Insights Ecommerce Report 82

DemandJump

JUNE 17, 2021

Consumer insights are critical for agencies and marketing teams seeking better opportunities to speak to their audiences and provide a better journey to conversion. Consumer Insights Organic Search

Consumers 83

Consumers Customer Insights Marketing Customers 83

Advertiser: Vanilla Forums

Customer experience expectations are ever-changing so understanding what they are is crucial to the success of your brand. Get a copy of the free report from Vanilla Forums today to find out how customer expectations can be addressed through community and how community can affect your brand’s bottom line.

Customer Expectations

QuestionPro Audience

MARCH 7, 2018

the weather has a huge influence on consumer behavior, and the effects are much more extensive than the obvious rain boot and snow shovel examples. Weather affects consumers’ mood, which influences buying behavior and dictates where they purchase, what they purchase, and how much they are willing to spend. PURCHASE PRICE Whether it’s sunshine, temperature, rain or snow, weather influences consumers’ moods. March winds and April showers bring forth May flowers.

Consumers 197

Consumers Sales Study Retail 197

QuestionPro Audience

DECEMBER 15, 2017

There’s been a major disruption in consumer marketing in recent years. With DVR to fast forward through commercials and ad blockers on the internet, brands needed another way to reach consumers. Brands have come to the realization that they can still get their products in front of consumers, and for far less money, by using social media influencers. Data from MuseFind shows 92% of consumers trust an influencer more than an advertisement or traditional celebrity endorsement.

Consumers 188

Consumers Social Media Advertising Study 188

Forrester Digital Transformation

MARCH 9, 2022

Unsurprisingly, European consumers lead on green adoption, while Australian and US consumers are the least green. There is no “one size fits all” approach when it comes to green consumers, as their behaviors, attitudes, and expectations are evolving quickly.

Consumers 52

Consumers Customer Insights omnichannel Ecommerce 52

West Monroe

MAY 17, 2022

Report Perspective Future of Work Digital Transformation Leadership Cybersecurity Mergers & Acquisitions Consumer & Industrial Products

Consumers 52

Consumers Industry Government Technology 52

Advertiser: TTEC

Today’s customers want to be met on the channel of their choice with experiences that are both personal and unique. Meeting these needs means delivering relevant experiences through the right technology such as messaging. Discover three ways to improve business outcomes by deploying messaging and AI. This quick read will help you discover strategies that help your brand stand out and go beyond customer expectations.

Meeting

Engine Insights

JANUARY 27, 2022

Blog consumer insights surveys Travel & HospitalityWhen it comes to brand communication and marketing, creative efforts and strategy can often feel like a shot in the dark.

Travel 72

Travel Consumers Metrics Brands 72

Forrester Digital Transformation

MARCH 16, 2022

It’s no secret that European consumers are increasingly concerned about the environmental impact of their consumption habits. We’ve recently conducted net-new data research to gain a snapshot of European consumers’ environmental expectations and attitudes.

Consumers 52

Consumers omnichannel Ecommerce Data 52

QuestionPro Audience

FEBRUARY 4, 2020

What is a consumer panel? A consumer panel is defined as a representative group of people, selected by an organization or business to provide opinions and inputs for consumer research.

Consumers 238

Consumers Groups Feedback 238

DemandJump

FEBRUARY 18, 2020

Consumer Insights

Consumers 52

Consumers 52

Advertiser: Interactions LLC

How To

Brandwatch CX

OCTOBER 21, 2019

Consumer Trends 2020

Consumers 87

Consumers Trends Industry 87

QuestionPro Audience

FEBRUARY 21, 2018

According to a study conducted by HSBC , 59% of consumers said they’d never heard of blockchain technology, and 80% of those who had heard of it didn’t understand what it is. Never fear—we’re going to break it down for you while we explore 4 ways consumers will benefit from Blockchain. The company can then provide the consumer with a complete product history, from production line to their purchase, therefore providing certainty in its authenticity.

Consumers 163

Consumers Study Retail Report 163

Alida

SEPTEMBER 10, 2021

Over the last year, you probably heard the question “So how are you adapting to the new normal ?” quite a few times. It is a reflection on how the global pandemic has, in some cases, fundamentally changed our everyday lives.

Consumers 130

Consumers Trends Customer Experience Customers 130

QuestionPro Audience

JANUARY 31, 2018

And these brands are betting—very large sums of money—on consumers checking out their ads. Super Bowl weekend brings in serious revenue from consumer spending for liquor stores, restaurants and grocery stores. Consumers carry the spending momentum through from the holiday season into their Super Bowl festivities. Whether hosting a party or going to a bar, consumers are going to spend on the game. Audience Mobile Trending consumer behavior consumer insights

Consumers 183

Consumers Sports Brands Study 183

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Why do consumer-centric organizations succeed? How can my company build a consumer connects program? Establishing a Connects Program is a great way to support your consumer insight initiatives. Learn how to do it with the right tools in Discuss.io's eBook.

Consumers

DemandJump

FEBRUARY 12, 2021

Consumer research is the process by which businesses track and analyze patterns of consumer behavior from the first clickthrough to the initial purchase. Consumer Insights

Consumers 60

Consumers Report Communication Data 60

Forrester Digital Transformation

DECEMBER 16, 2021

With: Melissa Chaudet As consumers, we don’t always act according to our values. Organizations should not try to make us feel guilty for that: on the contrary, they should help us overcome our contradictions and empower us to consume more responsibly.

Consumers 52

Consumers Customer Insights omnichannel Ecommerce 52

SurveySparrow

JANUARY 30, 2022

Why are consumer behavior survey questions important? By studying who their consumers are, and the factors that influence consumer behavior, marketers can present their products and services in a way that grabs their attention and gives the most value.

Consumers 52

Consumers Examples Survey Social Media 52

Experience Matters

OCTOBER 27, 2016

consumers prefer to communicate with each other, analyzing their answers to the question, Which method would you most likely use to communicate with your friends? For the past several years, we’ve been examining how U.S. As you can see in the figure below: Text messages are on the rise (+8 points between 2012 and 2016), while […]. Customer experience

Communication 248

Communication Consumers Customer Experience Customers 248

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This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect from restaurants and food service establishments, how habits are solidifying, and where to focus efforts to drive the greatest impact.

Consumers

DemandJump

JUNE 25, 2020

Consumer Insights

Consumers 58

Consumers 58

IntouchInsight

APRIL 17, 2020

Find out how to anticipate needs and understand consumer behaviour and intent as businesses are forced to shift away from their traditional sales model

Consumers 177

Consumers Brands Sales How To 177

InMoment XI

FEBRUARY 15, 2022

Then let’s take a look at three concrete examples we’ve discovered based on data our Strategic Insights Team collected from consumers and employees across North America. In 2022, modern retailers will face many challenges as the industry continues to recover from the global pandemic.

Retail 260

Retail Consumers Social Media eBook 260

CustomerGauge

JULY 27, 2017

Or why Starbucks is leading the fast food consumer brands NPS chart? Today we will walk through the NPS achievements, CX strategies and best practices from the consumer brands industry. The post Consumer Brands NPS® Benchmarks appeared first on CustomerGauge. Blog consumer brands Featured Net Promoter benchmarks News NPS Consumer Brands NPS benchmarks Starbucks TeslaWant to know how Tesla Motors got an NPS of 97?

NPS 72

NPS Consumers Brands Industry 72

Speaker: Lauren Feehrer, President and Founder of LoyaltyCraft Consulting

Genuine connections between brands and consumers happen when empathetic team members are enabled with effective technology. To remain competitive in the next normal, we must examine how at the heart of digital transformation is consumer connection. Join Lauren Feehrer, Founder and President of LoyaltyCraft Consulting, to learn how the merging of empathy and technology can transform your Customer Experience.

Consumers

NetBase

AUGUST 27, 2020

Retailers are always on the lookout for a way to connect with consumers, and what better way than capturing their exact verbatims about your brand? Personal Narratives overview, and how they help CPG (and really, any) brands adjust and meet the needs of consumers.

Consumers 83

Consumers Retail Social Media Apparel 83