Optimove

MARCH 30, 2023

To find out, we did what we always do in these situations: fielded a consumer survey. You know, like we did on  consumer trust ,  marketing fatigue ,  holiday shopping , and more. Let’s start with the bottom line: Most consumers, at 78%, plan to spend the same or less for summer items compared to 2022, and only 22% plan to spend more.

Consumers 94

Consumers omnichannel Loyalty Retail 94

Optimove

APRIL 20, 2023

We’re here to help marketers boost customer loyalty and better understand consumer behavior and preferences, but we’re happy to help however we can. So, make a mental note, and let’s dive into our survey results – what do consumers have planned for this Mother’s Day? Last-minute Mother’s Day shopper?

Consumers 98

Consumers omnichannel Survey Retail 98

Helen Dewdney

APRIL 2, 2023

Listen to more The Complaining Cow Consumer Show interviews. East London Radio The Complaining Cow Consumer Show Do you have a consumer issue that you would like help with to get sorted? Listeners to the show can get 15% off How to Complain: The Essential Consumer Guide to Getting Refunds, Redress & Results!

Consumers 72

Consumers How To 72

Helen Dewdney

NOVEMBER 27, 2022

It’s probably more important than ever to know our consumer rights. This week on The Complaining Cow Consumer Show I talk about your rights when shopping, receiving and meals out. Your consumer rights at Christmas. Further help re Christmas consumer rights. Your consumer rights at Christmas.

Consumers 81

Consumers How To Customer Service Hotels 81

CSM Magazine

NOVEMBER 1, 2022

Consumers are increasingly seeking a human connection in their interactions with brands, according to Qualtrics 2023 Global Consumer Trends Report. The consumer trends that will shape 2023 are: Consumer loyalty will be won through personal connections, not pure efficiency.

Consumers 98

Consumers Trends Customer Experience Loyalty 98

MyCustomer

MARCH 14, 2023

Embracing Consumer Duty to Deliver Positive Outcomes for the UK Financial Services Sector The new FCA Consumer Duty is intended to improve. 14th Mar 2023 By Simon Fraser

Consumers 85

Consumers Financial 85

Helen Dewdney

MAY 29, 2022

Today I started my new programme series – The Complaining Cow Consumer Show – on East London Radio. I’ll be talking all things consumer including money-saving, consumer rights, complaining effectively, etc. How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS! GET THE BOOK!

Consumers 98

Consumers Tips How To Management 98

Optimove

APRIL 11, 2023

A brand’s commitment to the environment being “very important” to consumers jumped from 31% in August 2022 to 43% in March 2023, a 39% increase in a little more than six months, according to two surveys of 400+ US consumers.

Consumers 52

Consumers Retail Survey 52

Optimove

OCTOBER 20, 2022

With inflation continuing to run at 40-year high levels, consumers are more careful about getting the most out of their dwindling purchasing power. Any consumers with variable interest rate debt, such as a home equity line, have seen their monthly payments increase in line with the rising interest rates. Less confidence, less spending.

Customer relationships 98

Customer relationships Consumers Customers Marketing 98

Helen Dewdney

OCTOBER 16, 2022

The Complaining Cow talks to Janine Macdonald on The Complaining Cow Consumer Show on East London decluttering, why it’s good and how to do it. East London Radio The Complaining Cow Consumer Show. Do you have a consumer issue that you would like help with to get sorted? Follow Kerry. Website kerryhales.com.

Consumers 95

Consumers Groups Consulting How To 95

Helen Dewdney

OCTOBER 2, 2022

Matt Allwright, consumer journalist, writer, presenter and broadcaster. Matt talks consumer issues. We talked about platforms which are making it more difficult for asserting consumer rights. Matt referred to my knowledge of consumer law in the interview but he was humble (in the fact that he didn’t mention!)

Consumers 67

Consumers Study Financial How To 67

Brandwatch CX

MARCH 17, 2023

Learn from millions of consumer posts on social media to discover the latest changes in consumer behavior

Consumers 96

Consumers Social Media Trends 96

Optimove

MAY 2, 2023

Trend results of three recent Optimove surveys, each of more than 400 US consumers, show that consumers’ planned shopping budgets increased slightly in March. The data aligned with consumer confidence reported by  The Conference Board , which showed  its Consumer Confidence Index®  increased slightly in March to 104.2

Loyalty 52

Loyalty Consumers Survey Customer Experience 52

Optimove

JANUARY 23, 2023

The post 2022 Consumer Trust of Online Retailers appeared first on Optimove.

Retail 98

Retail Consumers 98

Maru Group

SEPTEMBER 6, 2022

With an increasing number of entertainment companies either announcing plans to or already entering the NFT market, the technology can be expected to adapt and become more consumer-facing in the next few years. It will take time for NFTs to move to be consumer-friendly because of what has preceded them. USD) to lower barriers to entry.

Consumers 68

Consumers Entertainment Technology Groups 68

Merkle

FEBRUARY 16, 2022

To fuel the insights in this issue, we surveyed over 2,000 consumers, instead of marketers, to unpack the amount and extent of data consumers are willing to share. Merkle’s Customer Engagement Report is back for Q1 2022.

Consumers 105

Consumers Customer Engagement Customer Experience Survey 105

Helen Dewdney

JANUARY 29, 2023

Winner of many awards since 1986 these include Most recently, Headline Money Financial Broadcaster of the Year 2017 and voted Consumer Champion 2017 by the Chartered Insurance Institute. Paul received an honorary doctorate from University of Essex for his journalism over many years defending the interests of consumers.

Consumers 66

Consumers Financial Insurance Banking 66

Helen Dewdney

AUGUST 13, 2022

Helen Dewdney, consumer champion presents The Complaining Cow Consumer Show on East London Radio. Most things relate to being consumers! All experts in their field, guests talk to a consumer expert! James Jones talks about consumer credit scores. Cristina Luna-Esteban from Ofcom talks about consumer protection.

Consumers 79

Consumers Travel Entertainment Tips 79

Optimove

NOVEMBER 21, 2022

The post 2022 consumer holiday retail shopping survey appeared first on Optimove.

Survey 98

Survey Retail Consumers 98

Adrian Swinscoe

MAY 9, 2023

Social media has been crucial for marketers amidst the cost of […] The post Instant, Urgent, and Immediate – The experience today’s consumers want first appeared on Adrian Swinscoe. This is a guest post by Sarah Robbins, Vice President, Customer – International at Khoros.

Consumers 58

Consumers Social Media Customer Experience Customers 58

Brandwatch CX

MARCH 17, 2023

Learn from millions of consumer posts on social media to discover the latest changes in consumer behavior

Consumers 85

Consumers Social Media Trends 85

Optimove

FEBRUARY 23, 2023

The post Optimove Research: Consumer Marketing Fatigue appeared first on Optimove.

Consumers 76

Consumers Marketing 76

SurveySparrow

APRIL 28, 2023

As a business owner or marketer, it’s essential to understand the psychology behind consumer buying behavior. Understanding consumer behavior is crucial for businesses to create effective marketing strategies that appeal to potential customers and lead to increased sales.

Consumers 52

Consumers Customer Experience Advertising Social Media 52

Helen Dewdney

MAY 12, 2023

James discusses AI on The Complaining Cow Consumer James explains what AI is, the sci-fi world, should we be worried, what do we need to know and is there anything we can do? East London Radio The Complaining Cow Consumer Show Do you have a consumer issue that you would like help with to get sorted? See Contact.

Consumers 39

Consumers Sports Consulting Training 39

2020 Research

OCTOBER 1, 2022

A strong consumer insights strategy enables you as a marketer to gain the critical customer knowledge you need before tackling your marketing strategy. Download “Consumer Insights Strategies for Marketing Leaders” to learn: What market research methods are right for different goals and objectives. This guide is here to help.

Consumers 52

Consumers Strategy Marketing Analysis 52

Optimove

FEBRUARY 23, 2023

Marketing fatigue happens when consumers become overwhelmed or disengaged with marketing messages due to the volume or repetition of advertising. It can make consumers more skeptical or even annoyed by marketing messages, causing them to tune out or disengage from future marketing efforts.  Cold consumer shoulder!  Pick yours.

Consumers 52

Consumers Marketing Brands Customers 52

Helpware

FEBRUARY 16, 2023

According to McKinsey, three-quarters of consumers experimented with new shopping behaviors during the pandemic. The global Covid-19 pandemic and the resulting stay-at-home mandates changed how we live and work. It also changed the way we shop.

Consumers 71

Consumers Trends Brands 71

DemandJump

JUNE 17, 2021

Consumer insights are critical for agencies and marketing teams seeking better opportunities to speak to their audiences and provide a better journey to conversion.

Customer Insights 97

Customer Insights Consumers Customers Marketing 97

Centercode

JANUARY 15, 2021

The people who consume tech have also changed significantly. From the niche world of hi-tech enthusiasts from the 90s to today’s mainstream users, the people who consume technology have had as much of an effect on its evolution as it has had in our daily life. Yesterday’s Tech Buyers: Enthusiasts.

Consumers 95

Consumers Customer Experience User Experience Technology 95

The DiJulius Group

APRIL 26, 2023

Read Full Article The post 115: Tailoring Your Brand Experience to the Female Consumer appeared first on The DiJulius Group. Companies often neglect their female demographic, catering to their male shoppers’ more utilitarian needs and desires. Making minor adjustments could attract more female shoppers.

Consumers 52

Consumers Brands Groups Company 52