Spring 2022 Consumer Trends for Restaurants


And it’s also why we regularly release insights we’ve gathered from consumers across North American to help our partners – both current and prospective – get a leg up on their competition Data driven decisions yield results.

Consumer Behavior & COVID Adjustments in Convenience Stores


Convenience & Gas Consumer HabitsAfter a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference in Los Angeles!


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Consumer Insights Strategies for Marketing Leaders

2020 Research

A strong consumer insights strategy enables you as a marketer to gain the critical customer knowledge you need before tackling your marketing strategy. How an effective consumer insights strategy builds trust with your target audience. Guide consumer insights

Consumer perceptions around NFTs

Maru Group

With an increasing number of entertainment companies either announcing plans to or already entering the NFT market, the technology can be expected to adapt and become more consumer-facing in the next few years. Any consumer NFT release must be available to purchase with fiat money (i.e.,

Why the Future Success of Retail Lies in Customer Experience

Retail’s post-pandemic future: Are you prepared? Download this article by Harvard Business Review (brought to you by GetFeedback) to find out why the future success of retailers will ultimately depend on creating a cohesive customer experience, both online and in stores.

Four ways technology is changing consumer behavior


To ride the technology wave, companies must keep their ear to the ground and match innovation to their customers’ needs. Customer Experience

Consumer Habits: What Retailers Need to Know for the Holidays


As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your Maverick with our latest Changes in Consumer Habits report. Retail Grocery Consumer HabitsFall is finally here!

Consumer Habits: Aligning Restaurants with the ‘New Normal’


Restaurant Management Restaurant Consumer HabitsAs the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food.

Driverless Cars: Are Consumers Ready?

QuestionPro Audience

Automotive Emerging Technologies Study , only 1 out of every 5 consumers was interested in a fully autonomous vehicle. Only 1 out of every 5 consumers was interested in a fully autonomous vehicle. Consumers may purchase fewer vehicles, meaning automakers and their suppliers could be forced to shed jobs.” Audience Consumer Insights QuestionPro Products Trending automation cars Consumer Driverless insight Research tesla uber

What’s Next For Digital Consumer Behaviors?

Forrester Digital Transformation

Read why you should eschew “new normal” thinking when it comes to consumer behavior. Age of the Customer Consumer Energy Index customer experience Customer Insights digital business promotedWe’re in a deeply unsettled, volatile moment—and change is here to stay.

The 2022 State of CX Report

Uncover the emerging trends that are influencing the decision-making and strategies driving the new era of customer experience.

Research Report: U.S. Consumer Trends in Finance

2020 Research

consumers are shifting their attitudes toward banking service providers. Legacy banks must consider how to cultivate consumer loyalty and fight back against challenger banks who are simply doing a better job. Consumers engage with challenger banks at a.

The Consumer Research Process 101


Consumer research is the process by which businesses track and analyze patterns of consumer behavior from the first clickthrough to the initial purchase. Consumer Insights

How Weather Impacts Consumer Buying Behavior

QuestionPro Audience

the weather has a huge influence on consumer behavior, and the effects are much more extensive than the obvious rain boot and snow shovel examples. Weather affects consumers’ mood, which influences buying behavior and dictates where they purchase, what they purchase, and how much they are willing to spend. PURCHASE PRICE Whether it’s sunshine, temperature, rain or snow, weather influences consumers’ moods. March winds and April showers bring forth May flowers.

Why Consumers Trust Influencers Over Celebrities

QuestionPro Audience

There’s been a major disruption in consumer marketing in recent years. With DVR to fast forward through commercials and ad blockers on the internet, brands needed another way to reach consumers. Brands have come to the realization that they can still get their products in front of consumers, and for far less money, by using social media influencers. Data from MuseFind shows 92% of consumers trust an influencer more than an advertisement or traditional celebrity endorsement.

Changes in Consumer Habits: Looking Back Over the Last 12 Months of Retail

This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect, how habits are solidifying, and where to focus to drive the greatest impact.

The Complaining Cow Consumer Show

Helen Dewdney

Today I started my new programme series – The Complaining Cow Consumer Show – on East London Radio. I’ll be talking all things consumer including money-saving, consumer rights, complaining effectively, etc.

Types of Consumers: Who Buys and When


Consumer Insights

Consumer Insights PDF: Downloadable Custom Insights


Consumer insights are critical for agencies and marketing teams seeking better opportunities to speak to their audiences and provide a better journey to conversion. Consumer Insights Organic Search

US Consumer Privacy Attitudes In 2022

Forrester Digital Transformation

Collecting data without infringing on consumers’ privacy and ultimately sacrificing their loyalty and trust is a new marketing imperative. Marketers must avoid regulatory fines and reputational damages and lead the conversation on consumer privacy.

Customer Perceptions of the Community Experience

Customer experience expectations are ever-changing so understanding what they are is crucial to the success of your brand. Get a copy of the free report from Vanilla Forums today to find out how customer expectations can be addressed through community and how community can affect your brand’s bottom line.

Changes in Consumer Habits | Download the Report


Read about the findings from the large-scale survey we conducted in early May, on changes to consumer behaviors since the inception of COVID-19. Leveraging our platform, we received over 2000 responses and identified some pretty amazing findings

Report 167

Helen Dewdney talks to Ofcom Director of Consumer Protection

Helen Dewdney

This week I spoke to Cristina Luna-Esteban on The Complaining Cow Consumer Show on East London Radio. East London Radio The Complaining Cow Consumer Show. Do you have a consumer issue that you would like help with to get sorted?

2022 Insights: 4 Consumer Trends for the Hotel Industry

Brandwatch CX

Consumer Trends 2020

A complete guide to using consumer panels

QuestionPro Audience

What is a consumer panel? A consumer panel is defined as a representative group of people, selected by an organization or business to provide opinions and inputs for consumer research.

Top 3 Ways to Conquer Virtual Retail Woes With Messaging

Today’s customers want to be met on the channel of their choice with experiences that are both personal and unique. Meeting these needs means delivering relevant experiences through the right technology such as messaging. Discover three ways to improve business outcomes by deploying messaging and AI. This quick read will help you discover strategies that help your brand stand out and go beyond customer expectations.

Consumer Protection Laws and Your Business

CSM Magazine

State and federal consumer protection laws have changed the way people do business. When a consumer goes to a local home improvement store to purchase a lawn mower, “let the buyer beware” is no longer the applicable rule. Consequences of violating consumer protection laws.

What are consumer insights?


Consumer Insights

Blockchain: 4 Ways it Benefits Consumers

QuestionPro Audience

According to a study conducted by HSBC , 59% of consumers said they’d never heard of blockchain technology, and 80% of those who had heard of it didn’t understand what it is. Never fear—we’re going to break it down for you while we explore 4 ways consumers will benefit from Blockchain. The company can then provide the consumer with a complete product history, from production line to their purchase, therefore providing certainty in its authenticity.

Save Consumers


Dear consumers, Display Advertising Company Updates Save Consumers

Artificial Intelligence and the Customer Experience

Forecasting Consumer Behavior with DemandJump


We specifically created our platform to provide real-time consumer insights marketers use to stay ahead of the trends in consumer behavior. Consumer InsightsIf forecasting was easy, everyone would trust the weather report and no one ever would have bought an eight track player.

The Complaining Cow Consumer Show – Linda Reynolds

Helen Dewdney

This week on The Complaining Cow Consumer Show I spoke with Linda Reynolds, a Personal Travel Agent. If you have a consumer issue with which you would like help to get sorted or have any ideas of subjects you would like me to cover then please let me know.

The Complaining Cow Consumer Show East London Radio

Helen Dewdney

Helen Dewdney, consumer champion presents The Complaining Cow Consumer Show on East London Radio. Most things relate to being consumers! All experts in their field, guests talk to a consumer expert! James Jones talks about consumer credit scores.

Super Bowl Impact on Consumer Spending

QuestionPro Audience

And these brands are betting—very large sums of money—on consumers checking out their ads. Super Bowl weekend brings in serious revenue from consumer spending for liquor stores, restaurants and grocery stores. Consumers carry the spending momentum through from the holiday season into their Super Bowl festivities. Whether hosting a party or going to a bar, consumers are going to spend on the game. Audience Mobile Trending consumer behavior consumer insights

6-Step Guide to Operationalize a Consumer Connects Program

Why do consumer-centric organizations succeed? How can my company build a consumer connects program? Establishing a Connects Program is a great way to support your consumer insight initiatives. Learn how to do it with the right tools in Discuss.io's eBook.

The New Green Consumer

Forrester Digital Transformation

Unsurprisingly, European consumers lead on green adoption, while Australian and US consumers are the least green. There is no “one size fits all” approach when it comes to green consumers, as their behaviors, attitudes, and expectations are evolving quickly.