InMoment XI

NOVEMBER 16, 2023

These assessments prioritise the identification of operational discrepancies, the reduction of non-value-added tasks, and the optimisation of resource distribution. Download the full summary of our XI Forum Europe 2023 here

Healthcare 596

Healthcare Culture Travel ROI 596

Experience Investigators by 360Connext

APRIL 2, 2024

Resources Mentioned: Download the free CX Mission Statement Workbook Download the free CX Success Statement Workbook Learn more about CXI Flight School Don’t miss the next episode! We’re exploring the must-have elements as opposed to nice-to-haves and mentioning some things you might want to actively ignore.

Leadership 110

Leadership Resources Industry Customer Experience 110

Experience Investigators by 360Connext

APRIL 9, 2024

Resources Mentioned: Download the free CX Mission Statement Workbook How a Service Code Empowers Employees to Deliver Exceptional Experiences Learn more about CXI Ground School and CXI Flight School Don’t miss the next episode!

Customer Experience 162

Customer Experience Loyalty Customer Satisfaction Customers 162

InMoment XI

OCTOBER 10, 2022

Source: Lee Resources ) The quality of your email response matters just as much-if not more-than timeliness. Take a step towards higher response rates by downloading the document below! Download the White Paper. Source: “Email Customer Service in North American Small and Medium Businesses” by BenchmarkPortal , 2005).

Net Promoter Score 490

Net Promoter Score Survey NPS B2C 490

Lumoa

MAY 19, 2022

Download the full shopping apps report to find out why. Better Resource Allocation It’s estimated that 3 out of 5 consumers in the US are willing to share personal data with companies that make them feel valued. This data can be used to create detailed marketing campaigns and to allocate resources to the more profitable channels.

Report 208

Report Ecommerce Retail Customer Satisfaction 208

AWS Machine Learning

APRIL 16, 2024

Managing your Amazon Lex bots using AWS CloudFormation allows you to create templates defining the bot and all the AWS resources it depends on. AWS CloudFormation provides and configures those resources on your behalf, removing the risk of human error when deploying bots to new environments. Resources: # 1.

Management 86

Management Hotels Resources Policies 86

SmartKarrot

SEPTEMBER 26, 2023

A human resources playbook comes in handy in helping you build a new talent pool that can work toward steering your organization forward. A human resources playbook will be very important in onboarding new hires, employee offboarding , and management of the payroll. What is a Human Resources Playbook?

Resources 10

Resources Guidelines Policies Competitive Advantage 10

Gainsight

NOVEMBER 20, 2019

Download three podcast episodes at the beginning of every week. Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. ShapeUp —Basecamp [Free Download]. all-resources. Bookmark this list and get through it bit by bit. The Martian —Andy Weir.

Resources 80

Resources Management Conference Groups 80

Qualtrics

MARCH 1, 2021

Download your free CSAT survey template. Download your free NPS survey template. Download your free website satisfaction survey template. Download your free post-event feedback survey template. Download your free customer service survey template. Download your free employee engagement survey template.

Survey 29

Survey Net Promoter Score NPS Employee Engagement 29

MyCustomer

MAY 5, 2023

Download this Whitepaper Lead goal 0 TM Form Not a TM Form Internal or External External Disable T&Cs requirement Email intro text Thank you for downloading our resource. Download this guide to learn more about the behavioural problems that blight businesses and damage customer loyalty - and how to address this.

Loyalty 95

Loyalty Resources Customers How To 95

BlueOcean

OCTOBER 23, 2023

You can also download our customizable RFP template here. Now’s the time to ensure you will have the right makeup of project management resources to sync up with your own internal team. Provide an organization chart and bios of senior leadership and program management resources who could be assigned to our program.

Customer Care 177

Customer Care Contact Center Comparison Employee Engagement 177

Comm100

FEBRUARY 12, 2023

Read below for 5 of the top use cases for chatbots in higher education, and then download the SlideShare for even more ways that schools and students are benefitting from a university chatbot. A university chatbot can be integrated with existing resources to guide students towards the information they need.

Chatbots 173

Chatbots Self Service Resources Social Media 173

Optimove

MARCH 6, 2024

Get CDP Institute’s Guide on why your CDP needs a brain Download Now One of the biggest challenges for operators and vendors in the US gambling market is the lack of funding for a national safety net. Download Now >> The GRIT Act represents a landmark opportunity to address gambling addiction comprehensively.

Sports 69

Sports eBook Trends Government 69

2020 Research

OCTOBER 18, 2023

Introducing our Electric Vehicle Panel—your ultimate resource for navigating the shifting landscape of consumer automotive trends! Download the panel book to learn more about the demographics and profiling of the Electric Vehicle Panel. The post Discover Our Electric Vehicle Panel appeared first on Sago.

Automotive 105

Automotive Trends Resources Consumers 105

AWS Machine Learning

JANUARY 22, 2024

Prerequisites To complete this solution, you should have an AWS account and the appropriate permissions to create the resources required as part of the solution. Download the deployment code and sample vaccination card from GitHub. You can use the vaccination card sample you downloaded from the GitHub repo.

Travel 101

Travel Resources Sports Hotels 101

Customer Bliss

FEBRUARY 18, 2022

If you’re looking for resources to share with your team on experience leadership, I encourage you to take a look at the authors on this year’s Global Gurus list of customer experience leaders for inspiration (a sincere thank you to Global Gurus for including me in the list once again). Download resources here ».

Customer Experience 286

Customer Experience Chief Customer Officer Leadership Course 286

Experience Matters

SEPTEMBER 15, 2014

If you like the infographic, then here are some other download formats that are made for prinintg: Click here to download the.pdf. Click here to download a 18″ x 24″ poster (.pdf). Click here to download a 18″ x 24″ poster (.png). Also, check out our Employee Engagement Resource Page.

Employee Engagement 328

Employee Engagement Infographics Engagement Resources 328

CSM Magazine

MARCH 18, 2024

This extensive resource hub provides informative guides, practical downloads, training resources and insightful articles. The website resource hub is one step in providing what they need to confidently identify and respond to vulnerability. I am delighted to offer new material and free downloads on the website.

Training 52

Training Government Financial Resources 52

MyCustomer

MARCH 21, 2023

Download this Research Lead goal 200 TM Form Not a TM Form Internal or External Internal Disable T&Cs requirement Email intro text Thank you for downloading our resource.

Leadership 81

Leadership Survey Customer Experience Resources 81

MyCustomer

MARCH 30, 2023

Download this Ebook Lead goal 200 TM Form Not a TM Form Internal or External External Disable T&Cs requirement Email intro text Thank you for downloading our resource. Discover how your organisation can better support vulnerable customers as part of your CX programme.

eBook 82

eBook Resources Customers 82

MyCustomer

NOVEMBER 28, 2023

Download this Ebook Lead goal 200 TM Form Not a TM Form Internal or External Internal Disable T&Cs requirement Email intro text Thank you for downloading our resource. An in-depth exploration of the 20 finalists of the CX Leader of the Year 2023 competition.

eBook 55

eBook Resources 55

CSM Magazine

MARCH 25, 2020

To understand each of these topics, you need reliable study resources for the Cisco CCENT exam. Study Resources for Exam CCENT. Cisco Learning also enables exam candidates to know the official resources they can use to prepare for the exam. This is another top resource to use while preparing for ccent exam. Amazon.com.

Study 52

Study Resources Video Exercises 52

Alliance by IFS

FEBRUARY 26, 2018

The other option you have to fix the technician resource gap is using contingent and third-party technicians. To learn more about contingent workforces, download the webinar! One of the many points we cover is their workplace characteristics. 76% of FSOs are currently outsourcing field service work.

Resources 50

Resources Trends Training Culture 50

AWS Machine Learning

APRIL 18, 2024

Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. Choose Load unpacked , navigate to the lma-chrome-extension folder (which you unzipped from the download), and choose Select.

Knowledge Base 95

Knowledge Base Meeting Resources Analytics 95

Clarivate

MAY 18, 2023

Starting with the May 2023 Master Journal List update we will provide a downloadable Excel file each month, which will clearly outline the changes which have occurred since the previous update. This additional public resource will further increase transparency around journal coverage changes in the Web of Science.

Policies 122

Policies Course Feedback Resources 122

MyCustomer

AUGUST 30, 2022

Download this Ebook. Thank you for downloading our resource. Lead goal. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text.

eBook 91

eBook Customer Experience Resources Customers 91

MyCustomer

NOVEMBER 17, 2022

Download the eBook. Thank you for downloading our resource. GDPR data consent. By ticking this checkbox, you agree that HubSpot may use the information you provide to contact you about their products and services. You may unsubscribe from these communications at any time. For more information, check out HubSpot’s Privacy Policy.

Technology 95

Technology CRM Marketing Sales 95

MyCustomer

DECEMBER 8, 2022

Download this Ebook. Thank you for downloading our resource. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text. A celebration of the 20 customer experience practitioners propelling the profession forward in 2022.

Customer Experience 85

Customer Experience eBook Resources Customers 85

AWS Machine Learning

MARCH 8, 2023

This post shows a way to do this using Snowflake as the data source and by downloading the data directly from Snowflake into a SageMaker Training job instance. We create a custom training container that downloads data directly from the Snowflake table into the training instance rather than first downloading the data into an S3 bucket.

Training 107

Training Data Resources Management 107

AWS Machine Learning

SEPTEMBER 20, 2023

Our training script uses this location to download and prepare the training data, and then train the model. Download and extract the model artifacts The ONNX model that our training script has saved has been copied by SageMaker to Amazon S3 in the output location that we specified when we started the training job. client("s3") s3.download_file(model_bucket,model_key,local_model_file)

Training 102

Training e-support Resources Groups 102

MyCustomer

APRIL 5, 2022

Download this Research. Thank you for downloading our resource. Download for key insights. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text. This survey explores the changing face of customer experience leadership, and how it has evolved against the Covid-19 backdrop.

Leadership 85

Leadership Report Resources Survey 85

MyCustomer

APRIL 8, 2022

Download this Report. Thank you for downloading our resource. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text. Why empathy is essential to better understand customers and how to apply it at scale in practice: Opening up the next frontier in retention and growth.

Report 89

Report Resources How To Customers 89

MyCustomer

AUGUST 3, 2022

Download this Ebook. Thank you for downloading our resource. GDPR data consent. Yes, I'd like MyCustomer to provide my contact information to Amazon Web Services (AWS) so AWS can share the latest AWS news and offers with me by email, post or telephone. AWS handles your information as described in the AWS Privacy Notice.

Engagement 87

Engagement eBook Customer Experience Resources 87

Clarivate

MARCH 27, 2024

At Ex Libris, part of Clarivate, we are prioritizing this vision as we work on metadata enrichment via AI for digital resources. Download this whitepaper to learn how new methods and technologies, like Generative AI, can enhance the library’s discovery experience and align it with dynamic user expectations.

Social Media 52

Social Media Resources Technology Study 52

Myra Golden

SEPTEMBER 17, 2021

Download agenda, themes, certificates and more here! Celebrate your team with the resources in step two below! Download certificates of appreciation and accomplishment, kudos cards, and thank you tweets here ! Download coloring pages and crossword puzzles here ! Download agenda, logos, themes, and certificates!

Customer Service 116

Customer Service How To Innovation Customers 116