Embracing Change: The Service Design Global Conference Goes Virtual

Kerry Bodine

The virtual Service Design Global Conference aims to give you the same experience and access to service design experts as in an in-person event, without needing to leave your desk. The post Embracing Change: The Service Design Global Conference Goes Virtual appeared first on Bodine & Co.

11 Highlights From the 2015 Sloan Sports Analytics Conference

Experience Matters

This week, I attended the annual MIT Sloan Sports Analytics Conference , Once again, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. My highlights from last year’s conference included several memorable quotes from Stan Van Gundy (Coach of the Detroit Pistons). The bottom line : I can’t wait for next year’s conference!

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Top Product Management Conferences in 2021

SmartKarrot

Wondering about who made it to the list of top product management conferences in 2021? Check out our list of conferences segmented on a quarterly basis and know more about the dates, locations and what is up for grab. CPO Mastery Conference IXDA Interaction Week.

14 Highlights From the 2016 Sloan Sports Analytics Conference

Experience Matters

This week, I made my 5th annual pilgrimage to the MIT Sloan Sports Analytics Conference, As always, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. This was the 10th year of the conference. Customer experience Sports analytics MIT Sloan Sports Analytics Conference MLB NBA NFL NHL

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The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

In its 12th year? Super Forum is the largest and most comprehensive conference for executives, community managers, marketing, membership, and customer success professionals who want to connect, engage, and create better customer and member experiences. And this year, we’re going even bigger as we add Vanilla’s highly regarded Conversations conference into the mix. Register today!

The Ultimate Guide to Conference and Event Surveys

GetFeedback

The right conference and event survey questions help you deliver. Planning and executing an event takes major time and money. Articles

Top 10 Customer Experience (CX) Conferences in 2021

SmartKarrot

That is when where forums, workshops, and conferences play a pivotal part in imparting experience as well as education to people. This list of the Top 10 Customer Experience conferences aims towards a similar end where we selected the best ones for your use.

3 Service Design Conferences in 3 Weeks? Wow!

Kerry Bodine

The latest evidence that the discipline is on a roll is that right now you can attend not one, not two, but three service design conferences in as many weeks. Here’s the schedule: The Service Experience Conference 2017. I’ve spoken at this conference in the past and hope to get back next year. Service Design Global Conference 2017. The original service design conference is back for its 10 th annual event. Conferences Kerry Bodine & Co.

How to Host a Successful Virtual Conference: A 2021 Guide

SmartKarrot

One such surprise that it has unleashed upon us is connecting with the world via virtual conferences. On that note, this step-by-step guide highlights how to host a successful virtual conference for absolute event success. What is a Virtual Conference?

3 In-Person Conferences to Attend Before 2021 Ends

ChurnZero

A year has gone by since the COVID-19 pandemic shuttered doors to in-person conferences, and the industry responded accordingly by converting most live events into virtual experiences. Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021.

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

recent Digital+AI conference to get a fundamental understanding. If Artificial Intelligence (AI) for the overall business is a red hot. topic in C-suites, AI for customer engagement is white hot. wonder professionals, who had removed AI from their resumes, are. scrambling to add it back in!

2019 Yale Customer Insights Conference

Chadwick Martin Bailey

Last week I joined insights leaders at the 2019 Yale Insights Conference and WOW did I learn a lot! As a newcomer to both the conference and the industry, I was inspired as speakers tackled some of the biggest trends, challenges, and opportunities shaping the future of insights. Consider attending next year’s Yale Insights Conference to learn more about topics like digital transformation, artificial binaries and so much more. conference recap

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in the. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article. General

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

Are you ready for the most anticipated IN PERSON conference of 2021

The DiJulius Group

The Customer Service Revolution conference is BACK and in person October 5th & 6th in Cleveland, the customer service capital of the world! The post Are you ready for the most anticipated IN PERSON conference of 2021 appeared first on The DiJulius Group.

Women in Tech Are Networking at These Conferences in 2021

Oracle

While many of them are virtual conferences, some scheduled toward the end of the year are planning to be in-person or even hybrid conferences. Women Transforming Technology Conference. — Girls in Tech Conference. — Wonder Women Tech National Conference. Women of MENA in Technology Conference. Building a strong and supportive professional network is key to a successful career, especially for a woman in tech.

10 things I learned at the C.A.R.E. Conference

Customercount

conference this week in my hometown of Indianapolis. Conference appeared first on CustomerCount. News CARE conferenceI had the pleasure of attending the Cooperative Association of Resort Exchangers (C.A.R.E.) I came away with 10 distinct impressions. Continue reading → The post 10 things I learned at the C.A.R.E.

Retail Innovation Conference

Optimove

The post Retail Innovation Conference appeared first on Optimove. events

Top Customer Success Conferences in 2021

ClientSuccess

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. Mark Your Calendars Now! .

Uplight at SEPA’s Grid Evolution Midwest Conference

Uplight

Last week, the Smart Electric Power Alliance (SEPA) gathered over 55 utilities, solutions providers, independent systems operators and government, nonprofit and academic representatives for their inaugural Grid Evolution Midwest virtual conference.

Top SaaS Conferences in the year 2021-22

CustomerSuccessBox

The 7th SaaStr Annual conference includes 3 full days, 100’s of workshops, and 1000s of Mentoring sessions, all to help you scale faster. Held in Lisbon this year, It is recognized as one of the best technology conferences on the planet, says Forbes. Ascent Conference.

Top CX Takeaways from the Frost and Sullivan CCW Conference

CX Accelerator

Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI. A poll of the conference audience showed a great deal of inconsistently, with many rolling it up as part of Customer Service. Find out more about Frost and Sullivan CCW Conference HERE and I hope to see you in 2019! What a fantastic couple of days at the Arizona Biltmore.

3 In-Person Conferences to Attend Before 2021 Ends

ChurnZero

A year has gone by since the COVID-19 pandemic shuttered doors to in-person conferences, and the industry responded accordingly by converting most live events into virtual experiences. Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021.

Top Customer Success Conferences in 2021

CustomerSuccessBox

This 4 day conference brings together leaders from product management, creative SaaS marketing and startup founders. The annual Conference of The Experience Management Summit brings together some of the most inspiring people. TSIA Customer Success Conference. INBOUND 2021.

We conquered our first Collision conference

Keatext

The post We conquered our first Collision conference appeared first on Keatext. Leadership Collision text analytics thought leadership

Top 5 Must-Attend Virtual Conferences for Customer Success Professionals

ChurnZero

For many of us, 2020 will be known as the year business conferences moved from convention halls to online. For those of us who love the in-person conference experience, this adjustment is tough. 2) The Customer Conference. 4) BIG RYG Customer Success Conference.

Lessons From Industry: The Product Conference

Gainsight

Gainsight was fortunate enough to “be in the room” at Industry , one of Product Managers’ largest conferences. We cannot wait to continue these and other conversations at our first ever conference for product professionals, Pulse for Product taking place October 14-16, 2020.

Conference Speaker Diversity: Eliminate 5 Needless Obstacles

Kate Nasser

Conference speaker diversity is key component for maximum success. The post Conference Speaker Diversity: Eliminate 5 Needless Obstacles appeared first on KateNasser.com. Speaking and Events Thriving in Change conference diversity event planner Growth inclusion keynote speaker meeting planner right speaker speaker successOvercome these 5 obstacles and have a diverse slate of speakers. From Kate Nasser, The People Skills Coach™.

Make the Most of Virtual Conferences with These 5 Tips

Oracle

Remember in-person conferences? Like so many things that suddenly came to a stop during the pandemic, most in-person conferences are on temporary hiatus. Virtual conferences offer us a safe way to gather, learn from one another, and make professional connections from the comfort of our homes. Here are five tips to make sure your next virtual conference leaves you feeling energized and connected to your customer experience (CX) colleagues.

5 reasons to attend IFS World Conference 2019

Alliance by IFS

IFS World Conference 2019 will take place October 7 – 10, 2019 in Boston, MA, and it continues where we. The post 5 reasons to attend IFS World Conference 2019 appeared first on IFS Blog. Customer Engagement Events Customer Centricity Featured IFS World Conference Partners WoCo

Top 5 Must-Attend Customer Success Conferences in 2021

SmartKarrot

Let me introduce you to customer success conferences, which is like a vacation in disguise. And forums, workshops, and conferences play a pivotal part in educating the audience. Customer Success Customer Experience Customer Success Conferences Customer Success Conferences 2021

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article. Automotive

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article

Charging Forward and Pivoting at the 2021 AESP Conference

Uplight

While the tag line of the AESP (Association of Energy Service Professionals) Conference last week was Charging Forward, pivoting was a central theme. The post Charging Forward and Pivoting at the 2021 AESP Conference appeared first on Uplight.

The Top 26 Customer Service & CX Conferences in 2019

Stella Connect

If you’re a customer service or CX professional who appreciates a good conference, 2019 is your year. The post The Top 26 Customer Service & CX Conferences in 2019 appeared first on Stella Connect. Team Performance cx conferences customer service conferences 2019There will be no shortage of opportunities to learn from leading experts, network […].