INDUSTRY INSIGHTS YOUR PEERS ARE READING
Astea is increasing investor awareness as company growth continues by attending this conference in Los Angeles, CA. Astea is excited to be attending several investor conferences this year, including the LD Micro 11th Annual Main Event taking place this week in Los Angeles, California. MORE
This week, I made my 5th annual pilgrimage to the MIT Sloan Sports Analytics Conference, As always, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. This was the 10th year of the conference. Customer experience Sports analytics MIT Sloan Sports Analytics Conference MLB NBA NFL NHL MORE
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in the. MORE
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face. MORE
This week, I attended the annual MIT Sloan Sports Analytics Conference , Once again, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. My highlights from last year’s conference included several memorable quotes from Stan Van Gundy (Coach of the Detroit Pistons). The bottom line : I can’t wait for next year’s conference! MORE
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell MORE
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article MORE
The latest evidence that the discipline is on a roll is that right now you can attend not one, not two, but three service design conferences in as many weeks. Here’s the schedule: The Service Experience Conference 2017. Service Design Global Conference 2017. MORE
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article MORE
CIO Conferences Digital Disruption digital transformation Dr. Natalie's Blog Internet of Analytics Internet of Things IOT @drnatalie #Env16 10 billion data requests AccuWeather instantly deliver information and businesses Microsoft Cloud natalie petouhof MORE
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article MORE
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell MORE
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face. MORE
The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals. Totango is in attendance at this year’s conference where the topics consists of best practices and strategies that go beyond the CCO business case, driving C-level accountability for customer centricity. MORE
Registration is now open for PipelinePros’ 3rd annual Insight conference for Oracle ATG, Endeca, and Commerce Cloud users, featuring over 45 sessions on topics like machine learning and AI for commerce, search best practices, testing and environment management, and more. MORE
Ron Kaufman will be delivering a keynote speech on “Achieving Service Excellence with People and Fintech Working Together” at the 2018 World Credit Union Conference in Singapore on 18 July 2018. Company Updates WCCU WCCU Conference World Council of Credit Unions World Credit Unio MORE
Not only am I super busy getting ready for the launch of my book, PeopleShock: The Path to Profits When Customers Rule , I’m also heading off to a few customer experience conferences. eTail Canada Conference. I’ll be speaking at the eTail Canada conference in Toronto, May 16 – 19, 2016. I’d love it if you could join us at the conference. The post Customer Experience Conferences You Should Come To appeared first on Frank Reactions. MORE
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article. Automotive MORE
HR and EX conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. Below are 10 HR and EX conferences that you should check out for 2019. HCI Employee Engagement Conference. HR Technology Conference and Expo. MORE
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article MORE
With so many high-quality conferences and events each year for Oracle ATG, Endeca, and Commerce Cloud customers, PipelinePros pulled out all the stops to make its second annual Insight conference stand out from the crowd. MORE
I’m in Saskatoon at the Marketing Research & Intelligence Association (MRIA) National Conference. I’ll be posting a few interviews from the conference. gave a talk about lessons learned in trying to use gamification in … Continue Reading → The post Marketing Research 2014 Conference Interview: Briana Brownell appeared first on Frank Reactions. I'm in Saskatoon at the Marketing Research & Intelligence Association (MRIA) National Conference. MORE
The Service Profit Chain Institute Workout was delighted to launch its new SaaS platform, CX Workout , at the CX Fusion conference in Las Vegas, April 25-27, 2016. The first full day of the CX Fusion conference had a great start with several keynote speakers. MORE
At the Gartner Digital Marketing Conference 2018 in San Diego, I got a good look at all the ways that marketing will change over the next 5 to 10 years. Here are 3 takeaways from the conference that every marketer should consider when looking ahead. MORE
Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. Global Retailing Conference. MORE
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries. MORE
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries. HSMAI has been gracious enough to sponsor and distribute a series of ‘Future of Meetings’ papers produced through the. View Article MORE
I was recently contacted by the team running the Net Promoter Conference in Miami Beach next week, February 3 and 4. Conferences Customer experience Customer strategy John Abraham NetPromoter Richard Owen Satmetrix MORE
Looking to check out a CX conference in 2018 so you can get up to speed on the latest trends and converse with your peers, but struggling to choose which one? Are you on a strict budget and are not sure which conference is the best bang for your buck? If this sounds familiar, this blog post is for you. Customer Experience MORE
I’ll be speaking at the eTail Canada conference in Toronto, May 16 – 19, 2016. I’d love it if you could join us at the conference. The post eTail Canada Conference 2016 appeared first on Frank Reactions. Blog Canada Canadian retail conferences etail retailIt will be my first big talk after launching the new book, PeopleShock: The Path to Profits When Customers Rule. MORE
Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send. The best conference and event survey questions to ask at each stage. MORE
PipelinePros, the Oracle Commerce User Group, is packing up its North America Insight conference and taking it to Europe on September 17 th and 18 th in Lisbon, Portugal. This year’s North America Insight conference took place in late July in Denver. MORE
Colin reveals these questions at a keynote conference speech in Bahrain. The post Seven Key Strategic Questions Critical to Improving Your Customer Experience – Bahrain CX Conference appeared first on. To improve your customer experience it is vital you address these seven key strategic questions. Do you know the answers to these questions? Colin also interviews Rami Sweis, CEO of GolfCX on how customer experience is becoming a key area in the Middle East region. MORE
Between work, family, and other commitments such as school or sports, there usually isn’t enough time to keep up with the nuances of our industry. MORE
I loved speaking at the 2016 DFW Airport Women’s Initiative Network (WIN) Conference. Customer Experience Keynote Speaker Uncategorized DFW 2016 WIN Conference DFW Airport WIN Conference Myra Golden Women's Keynote Speaker MORE
There's no shortage of customer experience focused conferences and in 2016 it is going to be no different. These events offer boundless opportunities for networking, discovery and communication. MORE
For some reason, the spring is a super busy time in the customer experience conferences world. eTail Canada Conference. I’ll be speaking at the eTail Canada conference in Toronto, May 16 – 19, 2016. I’d love it if you could join us at the conference. MORE
Last Thursday I had the pleasure of attending DTL QC , a conference hosted by the Retail Council of Canada that brings together retail decision makers and influencers to rethink retail in the age of disruption. MORE
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face. MORE
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries. HSMAI has been gracious enough to sponsor and distribute a series of ‘Future of Meetings’ papers produced through the. View Article MORE
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell. Automotive MORE
Conference Customer Success EventCustomer Success Buzz at TSW. Customer success is hot. Notably, over 50% of the attendees at TSIA’s Spring Technology & Services World (TSW) event this year were in customer success. TSW buzzed with people who were both in the know and those looking to better understand what a Customer Success program really means and how to get started. Organizations are finally recognizing they cannot afford to ignore their most important asset – their customer. MORE
Conference speaker diversity is key component for maximum success. The post Conference Speaker Diversity: Eliminate 5 Needless Obstacles appeared first on KateNasser.com. Overcome these 5 obstacles and have a diverse slate of speakers. From Kate Nasser, The People Skills Coach™. MORE
Conference Related Topics GetFeedback
NOVEMBER 20, 2018
Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send. The best conference and event survey questions to ask at each stage.
Astea
DECEMBER 5, 2018
Astea is increasing investor awareness as company growth continues by attending this conference in Los Angeles, CA. Astea is excited to be attending several investor conferences this year, including the LD Micro 11th Annual Main Event taking place this week in Los Angeles, California.
Kerry Bodine
OCTOBER 22, 2017
The latest evidence that the discipline is on a roll is that right now you can attend not one, not two, but three service design conferences in as many weeks. Here’s the schedule: The Service Experience Conference 2017. Service Design Global Conference 2017.
Experience Matters
MARCH 1, 2015
This week, I attended the annual MIT Sloan Sports Analytics Conference , Once again, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. My highlights from last year’s conference included several memorable quotes from Stan Van Gundy (Coach of the Detroit Pistons). The bottom line : I can’t wait for next year’s conference!
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recent Digital+AI conference to get a fundamental understanding. If Artificial Intelligence (AI) for the overall business is a red hot. topic in C-suites, AI for customer engagement is white hot. wonder professionals, who had removed AI from their resumes, are. scrambling to add it back in!
Experience Matters
MARCH 13, 2016
This week, I made my 5th annual pilgrimage to the MIT Sloan Sports Analytics Conference, As always, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. This was the 10th year of the conference. Customer experience Sports analytics MIT Sloan Sports Analytics Conference MLB NBA NFL NHL
MaritzCX
JUNE 5, 2013
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in the.
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Kate Nasser
NOVEMBER 13, 2016
Conference speaker diversity is key component for maximum success. The post Conference Speaker Diversity: Eliminate 5 Needless Obstacles appeared first on KateNasser.com. Overcome these 5 obstacles and have a diverse slate of speakers. From Kate Nasser, The People Skills Coach™.
Tema Frank
FEBRUARY 29, 2016
For some reason, the spring is a super busy time in the customer experience conferences world. eTail Canada Conference. I’ll be speaking at the eTail Canada conference in Toronto, May 16 – 19, 2016. I’d love it if you could join us at the conference.
MaritzCX
JUNE 5, 2013
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article
MaritzCX
JUNE 5, 2013
I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article
MaritzCX
SEPTEMBER 12, 2017
Between work, family, and other commitments such as school or sports, there usually isn’t enough time to keep up with the nuances of our industry.
Totango
SEPTEMBER 12, 2018
The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals. Totango is in attendance at this year’s conference where the topics consists of best practices and strategies that go beyond the CCO business case, driving C-level accountability for customer centricity.
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Tema Frank
JUNE 9, 2014
I’m in Saskatoon at the Marketing Research & Intelligence Association (MRIA) National Conference. I’ll be posting a few interviews from the conference. gave a talk about lessons learned in trying to use gamification in … Continue Reading → The post Marketing Research 2014 Conference Interview: Briana Brownell appeared first on Frank Reactions. I'm in Saskatoon at the Marketing Research & Intelligence Association (MRIA) National Conference.
iPerceptions
NOVEMBER 3, 2015
Last Thursday I had the pleasure of attending DTL QC , a conference hosted by the Retail Council of Canada that brings together retail decision makers and influencers to rethink retail in the age of disruption.
Tema Frank
MARCH 31, 2016
Not only am I super busy getting ready for the launch of my book, PeopleShock: The Path to Profits When Customers Rule , I’m also heading off to a few customer experience conferences. eTail Canada Conference. I’ll be speaking at the eTail Canada conference in Toronto, May 16 – 19, 2016. I’d love it if you could join us at the conference. The post Customer Experience Conferences You Should Come To appeared first on Frank Reactions.
Qualtrics
DECEMBER 6, 2018
HR and EX conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. Below are 10 HR and EX conferences that you should check out for 2019. HCI Employee Engagement Conference. HR Technology Conference and Expo.
Smarter CX
AUGUST 21, 2018
PipelinePros, the Oracle Commerce User Group, is packing up its North America Insight conference and taking it to Europe on September 17 th and 18 th in Lisbon, Portugal. This year’s North America Insight conference took place in late July in Denver.
MaritzCX
SEPTEMBER 13, 2013
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article. Automotive
MaritzCX
SEPTEMBER 13, 2013
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article
MaritzCX
SEPTEMBER 13, 2013
Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article
Smarter CX
NOVEMBER 14, 2018
Registration is now open for PipelinePros’ 3rd annual Insight conference for Oracle ATG, Endeca, and Commerce Cloud users, featuring over 45 sessions on topics like machine learning and AI for commerce, search best practices, testing and environment management, and more.
Customers Rock!
JANUARY 27, 2011
I was recently contacted by the team running the Net Promoter Conference in Miami Beach next week, February 3 and 4. Conferences Customer experience Customer strategy John Abraham NetPromoter Richard Owen Satmetrix
Smarter CX
JUNE 26, 2018
With so many high-quality conferences and events each year for Oracle ATG, Endeca, and Commerce Cloud customers, PipelinePros pulled out all the stops to make its second annual Insight conference stand out from the crowd.
MaritzCX
SEPTEMBER 14, 2012
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries.
Totango
JUNE 6, 2018
Conference Customer Success EventCustomer Success Buzz at TSW. Customer success is hot. Notably, over 50% of the attendees at TSIA’s Spring Technology & Services World (TSW) event this year were in customer success. TSW buzzed with people who were both in the know and those looking to better understand what a Customer Success program really means and how to get started. Organizations are finally recognizing they cannot afford to ignore their most important asset – their customer.
CX Workout - Ideas Blog
MAY 10, 2016
The Service Profit Chain Institute Workout was delighted to launch its new SaaS platform, CX Workout , at the CX Fusion conference in Las Vegas, April 25-27, 2016. The first full day of the CX Fusion conference had a great start with several keynote speakers.
Myra Golden
MARCH 25, 2016
I loved speaking at the 2016 DFW Airport Women’s Initiative Network (WIN) Conference. Customer Experience Keynote Speaker Uncategorized DFW 2016 WIN Conference DFW Airport WIN Conference Myra Golden Women's Keynote Speaker
Smarter CX
APRIL 19, 2018
Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. Global Retailing Conference.
MaritzCX
NOVEMBER 20, 2014
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell. Automotive
MaritzCX
NOVEMBER 20, 2014
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell
MaritzCX
NOVEMBER 20, 2014
To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell
MaritzCX
NOVEMBER 19, 2014
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face.
MaritzCX
NOVEMBER 19, 2014
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face.
MaritzCX
NOVEMBER 19, 2014
One of the benefits of the MaritzCX Automotive Conference was that we had competitors sitting side by side who talked about the challenges they face.
Beyond Philosophy
OCTOBER 19, 2018
Colin reveals these questions at a keynote conference speech in Bahrain. The post Seven Key Strategic Questions Critical to Improving Your Customer Experience – Bahrain CX Conference appeared first on. To improve your customer experience it is vital you address these seven key strategic questions. Do you know the answers to these questions? Colin also interviews Rami Sweis, CEO of GolfCX on how customer experience is becoming a key area in the Middle East region.
Natalie Petouhof
APRIL 5, 2016
CIO Conferences Digital Disruption digital transformation Dr. Natalie's Blog Internet of Analytics Internet of Things IOT @drnatalie #Env16 10 billion data requests AccuWeather instantly deliver information and businesses Microsoft Cloud natalie petouhof
Smarter CX
MAY 29, 2018
At the Gartner Digital Marketing Conference 2018 in San Diego, I got a good look at all the ways that marketing will change over the next 5 to 10 years. Here are 3 takeaways from the conference that every marketer should consider when looking ahead.
iPerceptions
FEBRUARY 12, 2016
There's no shortage of customer experience focused conferences and in 2016 it is going to be no different. These events offer boundless opportunities for networking, discovery and communication.
iPerceptions
JANUARY 10, 2018
Looking to check out a CX conference in 2018 so you can get up to speed on the latest trends and converse with your peers, but struggling to choose which one? Are you on a strict budget and are not sure which conference is the best bang for your buck? If this sounds familiar, this blog post is for you. Customer Experience
MaritzCX
SEPTEMBER 14, 2012
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries. HSMAI has been gracious enough to sponsor and distribute a series of ‘Future of Meetings’ papers produced through the. View Article
MaritzCX
SEPTEMBER 14, 2012
Last week, I attended the MEET conference in Washington, DC sponsored by the Hospitality Sales and Marketing Association International (HSMAI). This was a premiere conference that gathered a wide variety of meeting planners across diverse industries. HSMAI has been gracious enough to sponsor and distribute a series of ‘Future of Meetings’ papers produced through the. View Article
Up Your Service
MARCH 8, 2018
Ron Kaufman will be delivering a keynote speech on “Achieving Service Excellence with People and Fintech Working Together” at the 2018 World Credit Union Conference in Singapore on 18 July 2018. Company Updates WCCU WCCU Conference World Council of Credit Unions World Credit Unio
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