The DiJulius Group

APRIL 19, 2023

Read Full Article The post Announcing the 2023 Customer Service Revolution Conference Lineup appeared first on The DiJulius Group. It is an opportunity for the brands that focus on the experience they deliver to both employees and customers.

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Customer Service Conference Customers Customer Experience 94

Joe Rawlinson

OCTOBER 20, 2022

Conferences are essential to career development and business networking for all industries. And a right set of event ticketing strategies is essential when you want to boost ticket sales online for your upcoming conference planning project, whether in-person or virtual. Decide on a pricing strategy. Choose the right ticketing platform.

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SurveySparrow

DECEMBER 6, 2021

It is wise for human resource professionals to attend HR conferences. In this article, we are going to look at 20 of the best HR conferences in 2021, both virtual and in-person conferences. It is a special Human Resource conference for those who are in the talent acquisition space. SHRM21 Annual Conference & Expo.

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Conference Employee Engagement Trends Strategy 98

Gainsight

DECEMBER 5, 2023

The post Gainsight’s Pulse Conference Takes a Leap: Hello, St. Louis — a city that’s not just a venue but a partner in making this our best Pulse yet. Get ready for innovation, collaboration, and a whole lot of fun. See you in May! appeared first on Gainsight Software.

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Centercode

OCTOBER 31, 2023

That’s why we’re thrilled to announce the 2018 Customer Validation Conference, an industry event on February 21st and 22nd […]

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Conference Customers Industry Management 52

Daniel Group

NOVEMBER 30, 2022

– The Daniel Group 2022 Client Conference. Our annual conference theme, Dollars & Sense, suggests the two primary foci of our conference: 1.) Then, over the coming months, we will present more in-depth discussions of the significant conference components to help you improve your CX program. Who was there?

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Forrester's Customer Insights

AUGUST 25, 2023

In July 2023, we attended the Esri User Conference in San Diego, which with 20,000 attendees is the world’s largest geographic information systems (GIS) conference. We thought a bit about […]

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Conference Innovation Consumers System 49

eGain Blogs

NOVEMBER 7, 2022

eGain will be at KMWorld 2022 , KMWorld’s 26 th annual conference about knowledge management and information sharing. This year’s conference theme is: People Driving Knowledge Sharing: Innovation, Resilience & Agility. ” The conference is happening at JW Marriott, Washington, DC from November 7-10, 2022.

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Conference Self Service Contact Center Customer Experience 52

SAP Customer Experience

MARCH 24, 2023

Dear Utilities and Energy Community, Preparations are running at full speed for our co-located International SAP Conference for Utilities and International SAP Conference for Energy which are taking place from 18-20 April, 2023 in Basel, Switzerland.

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Conference Customer Experience Industry Customers 73

InMoment XI

JUNE 5, 2013

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in the. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article.

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InMoment XI

JUNE 5, 2013

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

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InMoment XI

JUNE 5, 2013

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

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The DiJulius Group

JUNE 21, 2022

The post The Answer’s Yes / AGT’s Golden Buzzer Winner Presenting at the CSRev Conference appeared first on The DiJulius Group. I can’t believe how many people, in a vast number of companies, use it. It should be. Read Full Article.

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Kerry Bodine

OCTOBER 22, 2017

The latest evidence that the discipline is on a roll is that right now you can attend not one, not two, but three service design conferences in as many weeks. Here’s the schedule: The Service Experience Conference 2017. I’ve spoken at this conference in the past and hope to get back next year. November 2 & 3 in Madrid.

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Conference Customer Journeys Customer Experience Customers 120

Uplight

JANUARY 18, 2023

2023 is off to a great start and we’re excited about our conference line-up. Midwest Energy Solutions Conference: Read More. The post Catch Uplight at a Conference in 2023 appeared first on Uplight. We also have planned some fun events to make these events even more memorable!

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CX University

MAY 23, 2023

The CX Professionals Association (CXPA) recently organized the CX Leaders Advance Conference, bringing together CX experts, thought leaders, and enthusiasts from around the world. In this article, I will share key takeaways and insights from this conference.

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Conference Customer Centricity Customer Experience Customer Satisfaction 52

ChurnZero

SEPTEMBER 8, 2021

A year has gone by since the COVID-19 pandemic shuttered doors to in-person conferences, and the industry responded accordingly by converting most live events into virtual experiences. Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021. SaaStr Annual 2021 – September 27-29, 2021 San Mateo, CA.

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Conference Customer Success Customer Experience Industry 95

customer sure

JUNE 7, 2023

Earlier this year we exhibited at the Institute of Customer Service (ICS) Annual Conference, alongside a range of esteemed customer service / experience peers and experts. By a long shot, the most common question we were asked at the conference - and are asked a lot day-to-day. And we can see why.

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Conference Feedback Customer Experience Survey 62

Playvox

APRIL 19, 2022

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference. Collaborate, innovate, and succeed. Our Path Forward – Together.

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Conference Contact Center Innovation Customer Experience 84

InMoment XI

SEPTEMBER 13, 2013

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK.

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InMoment XI

SEPTEMBER 13, 2013

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK.

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InMoment XI

SEPTEMBER 13, 2013

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK.

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Conference Automotive Customer Experience Retail 200

CustomerSuccessBox

APRIL 18, 2022

Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Whether it is to look for new opportunities, gather leads, or network, this global conference is for you. If you are in the urge of exploring the next wave on the web, this conference will help!

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Conference Industry Case Study Innovation 52

The DiJulius Group

APRIL 5, 2022

The post The 2022 Customer Service Revolution Conference Lineup Revealed appeared first on The DiJulius Group. This shift produces a culture that permeates into people’s personal lives, at home, and in the community which in turn provides the business with higher sales, morale, and brand loyalty – Making Price Irrelevant!

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Customer Service Conference Customers Customer Experience 72

ChurnZero

SEPTEMBER 1, 2020

For many of us, 2020 will be known as the year business conferences moved from convention halls to online. For those of us who love the in-person conference experience, this adjustment is tough. Check our list of five upcoming Virtual Conferences taking place in the remainder of 2020 that should be on your radar.

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Customer Success Conference Customer Journeys Customers 98

Forrester's Customer Insights

NOVEMBER 7, 2023

Read Forrester’s high-level takeaways from OpenAI’s first developer conference in November 2023.

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Conference Consumers Customers 51

Optimove

AUGUST 3, 2023

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on October 25-26 at the InterContinental David, Tel Aviv.

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Conference Analytics Connections Customers 52

AWS Machine Learning

AUGUST 28, 2023

As part of the 2023 Data Science Conference (DSCO 23), AWS partnered with the Data Institute at the University of San Francisco (USF) to conduct a datathon. The winning teams were led by Peter Ma, Ben Welner, and Ei Coltin, who were all awarded prizes at the opening ceremony of the Data Science Conference at USF.

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Conference Data Customer Experience Analysis 69

Daniel Group

SEPTEMBER 20, 2022

The Daniel Group will host its annual CX Client Conference on Oct. September 17, 2022 ( Newswire.com ) – The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What’s Next in CX? This year’s conference will be held on Oct.

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Conference Groups NPS Net Promoter Score 52

Oracle

MARCH 31, 2021

While many of them are virtual conferences, some scheduled toward the end of the year are planning to be in-person or even hybrid conferences. Women Transforming Technology Conference. — Girls in Tech Conference. — Wonder Women Tech National Conference. Women of MENA in Technology Conference.

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Conference Customer Experience Technology Trends 88

Uplight

MARCH 8, 2021

Last week, the Smart Electric Power Alliance (SEPA) gathered over 55 utilities, solutions providers, independent systems operators and government, nonprofit and academic representatives for their inaugural Grid Evolution Midwest virtual conference. The post Uplight at SEPA’s Grid Evolution Midwest Conference appeared first on Uplight.

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CX Accelerator

OCTOBER 25, 2018

Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI. A poll of the conference audience showed a great deal of inconsistently, with many rolling it up as part of Customer Service. Find out more about Frost and Sullivan CCW Conference HERE and I hope to see you in 2019!

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Conference NPS Customer Journeys Contact Center 140

InMoment XI

NOVEMBER 20, 2014

To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell

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InMoment XI

NOVEMBER 20, 2014

To hear what clients learned at the MaritzCX Automotive Conference is much more meaningful when they tell us in their own words. Here’s a few more stories, this time from Kia, Honda, and Dominion Dealer Solutions. Until next time. Chris @christravell.

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