The Best Customer Experience Conferences in 2023

Lumoa

After a couple of years of hiatus, many Customer Experience Conferences are going back to live events, as you have already seen in late 2022 – or at least they are trying to. Full List of Customer Experience Conferences in 2023: CX Summit by Boussias | January, 23 | Online.

Embracing Change: The Service Design Global Conference Goes Virtual

Kerry Bodine

The virtual Service Design Global Conference aims to give you the same experience and access to service design experts as in an in-person event, without needing to leave your desk. The post Embracing Change: The Service Design Global Conference Goes Virtual appeared first on Bodine & Co.

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Sharing Knowledge at KMWorld Conference 2022

eGain Blogs

eGain will be at KMWorld 2022 , KMWorld’s 26 th annual conference about knowledge management and information sharing. This year’s conference theme is: People Driving Knowledge Sharing: Innovation, Resilience & Agility. This year’s KMWorld Conference will have.

Effective Event Ticketing Strategy for a Conference

Joe Rawlinson

Conferences are essential to career development and business networking for all industries. And a right set of event ticketing strategies is essential when you want to boost ticket sales online for your upcoming conference planning project, whether in-person or virtual.

Lunch On Us at Digital Workplace Experience––The Best Conference for Digital Workplace Leaders

Speaker: Carla Harris - Vice Chairman, Managing Director | Morgan Stanley

You’re invited to join us on February 2-3, 2022, to reimagine your digital workplace and empower your employees to more productive and engaging ways of working.

What Did We Learn to Improve CX? – The Daniel Group 2022 Client Conference

Daniel Group

– The Daniel Group 2022 Client Conference. Our annual conference theme, Dollars & Sense, suggests the two primary foci of our conference: 1.) One of the conference highlights was having some of our researchers present in a panel discussion.

14 Highlights From the 2016 Sloan Sports Analytics Conference

Experience Matters

This week, I made my 5th annual pilgrimage to the MIT Sloan Sports Analytics Conference, As always, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. This was the 10th year of the conference. Customer experience Sports analytics MIT Sloan Sports Analytics Conference MLB NBA NFL NHL

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20 Best HR Conferences in 2021

SurveySparrow

It is wise for human resource professionals to attend HR conferences. In this article, we are going to look at 20 of the best HR conferences in 2021, both virtual and in-person conferences. SHRM21 Annual Conference & Expo. Gartner Reimagine HR Conference.

The Ultimate Guide to Conference and Event Surveys

GetFeedback

Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. In this post we’ll cover event and conference survey questions top to bottom—the advantages, use cases, best practices, and distribution methods that ensure you get the most out of every survey you send. Event & Conference Survey Questions from Beginning to Send. The best conference and event survey questions to ask at each stage.

The Ultimate Guide to Conference and Event Surveys

GetFeedback

The right conference and event survey questions help you deliver. Planning and executing an event takes major time and money. Articles

Digital Workplace Experience Conference: Resilience & Agility in Disruptive Times

Speaker: Conference Speakers

Lunch is on us when you attend the Digital Workplace Experience Virtual Conference, Aug 3-4. Acquire the strategies, tactics, and technologies to build and sustain a more resilient organization and maximize your workforce. Save your spot!

3 Service Design Conferences in 3 Weeks? Wow!

Kerry Bodine

The latest evidence that the discipline is on a roll is that right now you can attend not one, not two, but three service design conferences in as many weeks. Here’s the schedule: The Service Experience Conference 2017. I’ve spoken at this conference in the past and hope to get back next year. Service Design Global Conference 2017. The original service design conference is back for its 10 th annual event. Conferences Kerry Bodine & Co.

Customer Success: Broaden Your Conference Horizons

Forrester Digital Transformation

Attending conferences with other functional leaders can pave the way for change by broadening horizons and expanding perspectives. Our opening keynote demonstrated how anyone, with the proper approach, can create the conditions necessary for change.

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in the. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article. General

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

In its 12th year? Super Forum is the largest and most comprehensive conference for executives, community managers, marketing, membership, and customer success professionals who want to connect, engage, and create better customer and member experiences. And this year, we’re going even bigger as we add Vanilla’s highly regarded Conversations conference into the mix. Register today!

Notes from CASRO Tech Conference

InMoment XI

I was happy to be able to attend the CASRO Tech conference in New York last week. This was my second time attending the Tech Conference but I have attended the CASRO Online conference several times in. It’s always good to meet with vendors and see what other firms in the industry are working on. View Article

2019 Yale Customer Insights Conference

Chadwick Martin Bailey

Last week I joined insights leaders at the 2019 Yale Insights Conference and WOW did I learn a lot! As a newcomer to both the conference and the industry, I was inspired as speakers tackled some of the biggest trends, challenges, and opportunities shaping the future of insights. Consider attending next year’s Yale Insights Conference to learn more about topics like digital transformation, artificial binaries and so much more. conference recap

The Daniel Group Announces Its Annual CX Client Conference

Daniel Group

The Daniel Group will host its annual CX Client Conference on Oct. September 17, 2022 ( Newswire.com ) – The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What’s Next in CX?

10 things I learned at the C.A.R.E. Conference

Customercount

conference this week in my hometown of Indianapolis. Conference appeared first on CustomerCount. News CARE conferenceI had the pleasure of attending the Cooperative Association of Resort Exchangers (C.A.R.E.) I came away with 10 distinct impressions. Continue reading → The post 10 things I learned at the C.A.R.E.

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

recent Digital+AI conference to get a fundamental understanding. If Artificial Intelligence (AI) for the overall business is a red hot. topic in C-suites, AI for customer engagement is white hot. wonder professionals, who had removed AI from their resumes, are. scrambling to add it back in!

The Answer’s Yes / AGT’s Golden Buzzer Winner Presenting at the CSRev Conference

The DiJulius Group

The post The Answer’s Yes / AGT’s Golden Buzzer Winner Presenting at the CSRev Conference appeared first on The DiJulius Group. Many times, yes is the answer to a customer. Other times, rather than a flat-out no, the answer can offer an alternate version of what the customer needs or wants.

3 Key Topics Discussed at the Channel Partners Conference

Playvox

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference.

The 2022 Customer Service Revolution Conference Lineup Revealed

The DiJulius Group

The post The 2022 Customer Service Revolution Conference Lineup Revealed appeared first on The DiJulius Group. A Customer Service Revolution is… A radical overthrow of conventional business mentality designed to transform what Employees & Customers experience.

Top CX Takeaways from the Frost and Sullivan CCW Conference

CX Accelerator

Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI. A poll of the conference audience showed a great deal of inconsistently, with many rolling it up as part of Customer Service. Find out more about Frost and Sullivan CCW Conference HERE and I hope to see you in 2019! What a fantastic couple of days at the Arizona Biltmore.

We conquered our first Collision conference

Keatext

The post We conquered our first Collision conference appeared first on Keatext. Leadership Collision text analytics thought leadership

Are you ready for the most anticipated IN PERSON conference of 2021

The DiJulius Group

The Customer Service Revolution conference is BACK and in person October 5th & 6th in Cleveland, the customer service capital of the world! The post Are you ready for the most anticipated IN PERSON conference of 2021 appeared first on The DiJulius Group.

5 Takeaways from this Year’s Pulse Conference

Gainsight

The post 5 Takeaways from this Year’s Pulse Conference appeared first on Gainsight Software. Just before Pulse, I shared my (slightly biased) opinion on why Pulse is the Best SaaS Event of the Year. And our time together at the Moscone Center proved that again ten times over.

Women in Tech Are Networking at These Conferences in 2021

Oracle

While many of them are virtual conferences, some scheduled toward the end of the year are planning to be in-person or even hybrid conferences. Women Transforming Technology Conference. — Girls in Tech Conference. — Wonder Women Tech National Conference. Women of MENA in Technology Conference. Building a strong and supportive professional network is key to a successful career, especially for a woman in tech.

Conference Speaker Diversity: Eliminate 5 Needless Obstacles

Kate Nasser

Conference speaker diversity is key component for maximum success. The post Conference Speaker Diversity: Eliminate 5 Needless Obstacles appeared first on KateNasser.com. Speaking and Events Thriving in Change conference diversity event planner Growth inclusion keynote speaker meeting planner right speaker speaker successOvercome these 5 obstacles and have a diverse slate of speakers. From Kate Nasser, The People Skills Coach™.

Top Customer Success Conferences in 2021

ClientSuccess

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. Mark Your Calendars Now! .

Top 10 SaaS Conferences of 2022

CustomerSuccessBox

Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Whether it is to look for new opportunities, gather leads, or network, this global conference is for you. Design Ops Global conference.

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article. Automotive

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK. View Article

Lessons From Industry: The Product Conference

Gainsight

Gainsight was fortunate enough to “be in the room” at Industry , one of Product Managers’ largest conferences. We cannot wait to continue these and other conversations at our first ever conference for product professionals, Pulse for Product taking place October 14-16, 2020.

5 reasons to attend IFS World Conference 2019

Alliance by IFS

IFS World Conference 2019 will take place October 7 – 10, 2019 in Boston, MA, and it continues where we. The post 5 reasons to attend IFS World Conference 2019 appeared first on IFS Blog. Customer Engagement Events Customer Centricity Featured IFS World Conference Partners WoCo