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Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

eglobalis

” – The Conference Board “Top 10 people to know in Silicon Valley.” .” – ZDNet “Top 20 digital transformation pros you need to follow.” ” – The AI Journal “Top AI Leader.” ” – Rethink Industries “The futurist we all need now.”

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From Asking to Knowing: How AI Is Replacing B2B Customer Surveys—Not If, but When

eglobalis

Enterprise vendors like Medallia concede this shift; at a 2025 industry conference, Medallias CEO remarked that B2B organizations must move beyond siloed, survey-centric programs to truly understand customers. Low response rates and superficial ratings are warning signs that the traditional survey model is breaking down.

B2B 307
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AI Appreciation Day for customer experience leaders

CX Network

Advertise Now JOIN THE CX Network COMMUNITY Join today and interact with a vibrant network of professionals, keeping up to date with the industry by accessing our wealth of articles, videos, live conferences and more. Become a Member Today CX Network, a division of IQPC © 2025 All rights reserved.

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Service Trends in 2024: Top Predictions and Lessons Learned

TechSee

Each of these predictions is based on an analysis of the leading service trends in 2024 presented at conferences, as well as those most discussed by influencers, reporters and analysts. Let’s revisit the five biggest predictions for service innovation in 2024, evaluate their outcomes, and uncover lessons for shaping the future.

Trends 109
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Digital Workplace Experience Conference: Resilience & Agility in Disruptive Times

Speaker: Conference Speakers

Acquire the strategies, tactics, and technologies to build and sustain a more resilient organization and maximize your workforce. Learn from the leaders at DWX ’22, Aug 3-4. Forward-looking organizations take the challenges of today and turn them into the competitive advantages of the future.

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Pulse Europe 2024: Shaping the Future of Customer Success in an AI Wonderland 

Gainsight

If you see cool letterman jackets around the conference, don’t let the FOMO get you. The conference is also an excellent platform for networking. Pulse Europe 2024 is not just another conference; it’s an opportunity to participate in the evolution of Customer Success. Plus, we always have an epic party.

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Streamlining Feedback With Email Signature Surveys

Retently

Post-Event Feedback (Conferences, Webinars, Workshops) After hosting events like webinars or conferences, follow-up emails are commonly sent to attendees. What You Gain : Feedback from these surveys helps improve service offerings and increase renewal rates by ensuring customer satisfaction is maintained.

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Lunch On Us at Digital Workplace Experience––The Best Conference for Digital Workplace Leaders

Speaker: Carla Harris - Vice Chairman, Managing Director | Morgan Stanley

During this powerful virtual conference, you will earn recertification credits from HRCI, SHRM, and IHRIM while you learn how to make your organization ready for the evolving digital workplace! Qualified attendees that register by Jan 31, 2022 will receive a $15 Uber Eats Voucher!

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

You will discover your mind's untapped potential, which will enable you to recall information such as names, numbers, presentations, instructions, proverbs, foreign languages, software commands, technical terms, laws, statutes, training material, and even more.

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Making the Moment: The Art of Creating Events That Drive Results

Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective

Whether you're planning a large-scale conference or an exclusive executive gathering, this session will explore how to elevate event engagement, strengthen brand perception, and maximize ROI.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.