Tips Related Topics 
InMoment XI
OCTOBER 10, 2024
10 Social Media Management Tips Creating a social media management strategy is only the beginning of the journey. Here are some tips that any brand can use to improve the results of their social media management: 1. In order to succeed, you’ll have to navigate the ins-and-outs of social media.
InMoment XI
SEPTEMBER 30, 2021
Tip #1: Get the Survey Invitation to the Customer. Tip #2: Get the Customer to Notice and Open the Email Invitation. Tip #3: Get the Customer to Open the Survey. The biggest obstacle in getting your survey invitation to the customer is avoiding spam or phishing filters.
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InMoment XI
MAY 3, 2022
We have three tips for you to apply to your own CX strategies: Tip #1: It’s Time to Rethink the Voice of Customer. Tip #2: Are Traditional Surveys Really Your Best Bet? Tip #3: Remember, CX Data Is for Proving ROI. Want more tips on how to improve your insurance brand’s CX program ?
InMoment XI
APRIL 11, 2022
Tip #1: Rethink the Digital Customer Journey. Tip #2: Invest in Customer Care. Tip #3: Upgrade Your Technology. Tip #4: Collect All Pieces of Data Possible: Explicit + Implicit + Operational. So what can these brands do to get ahead of customer expectations? The key is to dive into your customer data.
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Unlock the full potential of your educational initiatives with the 11 Tips to Drive Learning Content Consumption eBook. You’ll uncover: Why measure content consumption rather than (or in addition to) completion rates and member satisfaction? Drive not just engagement but real, measurable learning outcomes.
InMoment XI
FEBRUARY 24, 2022
To help your brand along, here are three essential tips to close the gap between the C-Suite and CX teams. Tip #1: Break Down Metrics. Tip #2: Tell Stories. Tip #3: Use Small, Real Money Examples. Metrics are core to any CX program—whether it’s NPS , CSAT , CES , etc.
InMoment XI
FEBRUARY 22, 2022
I have three tips for you: Tip #1: Confirm You’re Using the Latest and Greatest Software. Tip #2: Keep Your Goal Front of Mind When Processing Customer Feedback. Tip #3: Be On The Lookout For New Updates. If your text analytics software is missing any of these features, you’ll be starting at a disadvantage.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
📅 September 18, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm BST
Advertiser: ZoomInfo
The following 12 tips can help ensure that you and your team are. That’s why every salesperson’s goal is to make their pitch directly to a senior executive—ideally, sooner rather than later. The question for sales pros is this: Are you ready for the challenge, and opportunity, of selling to the C-suite?
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If your CX program has started to stagnate, check out our latest whitepaper for tips on how to reverse the trend. A year or two down the track, however, it can feel like your program has flat-lined and you find it hard to make continuous (and meaningful) improvements.
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From tips on how to maximize feedback opportunity and target improvement efforts, to ways that you can enhance your CX program with supplementary data, this resource covers it all. Done well, it will not only increase customer satisfaction and drive loyalty, but can also provide a real competitive advantage.
Advertiser: ZoomInfo
Download the guide for tips that can help you build a recruitment strategy that attracts both active and passive candidates for the best possible mix. However, it's not efficient or cost-effective to be in the active recruitment mode all the time. It's important to also invest in building a passive candidate pipeline.
Speaker: Sarah Tarraf, Director of Customer Experience, Gongos & David Robbins, Account Strategist, Gongos
Customer experience is at a tipping point. Despite increasing investment in tools and technologies, executives still struggle to demonstrate the impact to the bottom line – and perhaps more importantly, the value these bring to customers. But tools and technologies aren’t enough.
Speaker: Conrado Morlan
Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips. Key learning objectives: AI as a Trusty Sidekick 🦸 How AI tools can augment decision-making processes and streamline product management tasks while transforming the data landscape - for the better.
Advertiser: ZoomInfo
If you’re looking to perfect your cold calling techniques, download ZoomInfo’s latest eBook for a number of cold calling tips to help generate more leads to fuel your funnel. However, there is also strong evidence which points to the contrary - 78% of decision-makers have taken an appointment or attended an event as a result of a cold call.
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