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The Art of Selling CX

Horizon CX

The Art of Selling CX: Convincing Skeptical Senior Leaders on Customer Experience Success Introduction In the dynamic landscape of customer experience (CX) management, the journey extends beyond strategic implementation; it’s a constant process of persuasion and selling ideas, especially to senior leadership.

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Great Sales Managers Have to Be Great Coaches

Integrity Solutions

Great sales managers are required to become great coaches. Great sales managers know that everyone in their organization takes a cue from them. It’s more true than ever that the best sales reps may not make the best sales leaders. World-class sales leadership is about embracing both of these roles.

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CX is the Emotion Business: Why Emotional Intelligence is Crucial for Customer Experience Leaders

Seaton CX

And when it noticed Rick, the road-raging regional sales manager bearing down on your tail, it activated your fight-or-flight response and yanked you out of your daydream. That’s called Emotional Intelligence, and it’s the key to maximizing your CX leadership effectiveness. And what’s your first instinct? Pump the brakes.

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Circular Edge Recognized With Jd Edwards Partner Excellence Award

Circular Edge

Thomas JD Edwards Architect, Pharmaceutical Company I had a very time sensitive project related to integrating our JD Edwards ERP to our Ecommerce and Amazon systems for Sales Order Automation. Thank you for helping us achieve a painless upgrade in record time. Circular Edge hit the mark on time and on budget.

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10 Innovative Ways Companies are Winning with AI Today

TechSee

AI-powered algorithms can be used to plan transport routes or delivery schedules, dispatch the best technician for the job, or identify required changes in infrastructure. In a manufacturing facility, RPA can automate many of once-manual tasks that slowed down the assembly lines. Optimize Logistics. Boost Staffing.

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March Madness! Events for Customer Experience Excellence

Experience Investigators by 360Connext

We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! It’s that time of year again! Who says March Madness is only for car dealerships and mattress stores!? Here’s a bit of what we have going on this month: Undercover at SXSW. Your Name *.

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Brand Move Roundup – July 21, 2020

C Space

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. In the UK, interest in buying used cars has jumped in recent weeks as people look for alternatives to public transport following government pandemic warnings, according to online marketplaces.

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