3 ways to empower your customer support team
MARCH 26, 2018
When it comes time to plan the product roadmap, roll out new services, or make changes to pricing, support is often the last to know. That can impact your product roadmap for the better, steer your sales conversations, and just inspire more thoughtful decisions that lead to happier customers. This article was origionally published on the GetFeedback blog, and is reposted here with permission. . Customer support agents are the warriors of every organization.