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The Art of Selling CX

Horizon CX

The Art of Selling CX: Convincing Skeptical Senior Leaders on Customer Experience Success Introduction In the dynamic landscape of customer experience (CX) management, the journey extends beyond strategic implementation; it’s a constant process of persuasion and selling ideas, especially to senior leadership.

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Circular Edge Recognized With Jd Edwards Partner Excellence Award

Circular Edge

.” – CIO, Food and Beverage Manufacturer Another CE customer in the Food and Beverage service and transportation industry took advantage of a slower business period to accomplish a 9.2 Jeremy SVP Information Technology, Retail Real Estate Investment Trust Circular Edge did a phenomenal job accelerating our JDE 9.2

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10 Innovative Ways Companies are Winning with AI Today

TechSee

Clearly, companies that generate value from AI consider the technology a worthwhile business transformation initiative. Artificial intelligence is a technology that mimics human activity, decision-making, and learning. Using AI technologies can save time and resources in the hiring process. What is Artificial Intelligence?

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Technology Failures That Are Hindering Remote Working

CSM Magazine

Perhaps unsurprisingly, SOTI, a business-critical mobility solution creator, believes better enterprise mobility management (EMM) is key – that is, improvement in the processes and technology focused on managing mobile devices and wireless networks. IT leadership buy-in/support. Employee mobile training. About the Author.

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March Madness! Events for Customer Experience Excellence

Experience Investigators by 360Connext

We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! Blog Customer Engagement Customer Experience Featured conferences customer experience speaker customer feedback events linkedin SXSW technology webinar' It’s that time of year again!

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This is Digital, Episode 18: The Digital Economy: Is a Recession Really Coming?

West Monroe

Dana Peterson, Chief Economist & Center Leader of Economy, Strategy & Finance at The Conference Board breaks it all down—including how leaders can quickly adapt to turbulent economic conditions, navigate expanding geopolitical forces, and leverage technology like AI to tackle labor challenges. Featuring Dana M.

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ProKarma and Lenati Join Forces to Create End-to-End Digital Transformation Company

PK

Lenati’s strategy and customer insights experience pairs with ProKarma’s expertise in technology and digital engineering. The integration will further strengthen ProKarma’s position as a market leader in digital transformation, emerging technologies and platforms. The merger marks several years of growth for both ProKarma and Lenati.

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