Clarivate
NOVEMBER 1, 2021
From 2010-2014 he was a senior scientific advisor at Elsevier, Amsterdam, the Netherlands, where he worked with Gali Halevi, current Director at the Institute for Scientific Information. During that time, he led several bibliometrics community engagement programs and presented in numerous conferences around the world. Glänzel, U.
Think Customers
NOVEMBER 2, 2014
Since its inception in 2004, the 1to1 Media Customer Champions has grown into a one-of-a-kind awards program that honors and spotlights the individuals responsible for game-changing customer-focused strategies-- a truly unique event that honors the leaders who create innovative change in their organizations. 1to1Media.com/weblog.
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CSM Magazine
FEBRUARY 6, 2022
When the World Series of Poker was acquired by Caesars Entertainment in 2004, the Poker Hall of Fame went with it. Since the turn of the millennium that has become commonplace, with every year except 2001, 2003, 2004, 2009, and 2020 resulting in two winners for the Hall of Fame position. Who is this year’s WSOP Hall of Fame winner?
Magellan Solutions
AUGUST 31, 2022
In 2004, J.P. in 2004, the bank decided to dissolve the agreement. In 2014, the Financial Conduct Authority (FCA) issued the banks a £42 million fine. Due to its inability to pay its debts, EDS had paid off more than $500 million in lost assets by 2004. CASE STUDY. Morgan Chase & Co. TAKE NOTE: . TAKE NOTE: .
CX Journey
MARCH 8, 2016
Also, it's been reported that organizations in the Best Companies to Work Study for the period 2004 – 2008 increased their revenues by 94% and their profits by 315%. The article talks about the new business model and what they discovered: " There is a chain of cause and effect running from employee behavior to customer behavior to profits."
ijgolding
NOVEMBER 17, 2016
Winning a UK Customer Experience Award in 2010 for an initiative we called ‘Customer 1st Aid’ will always stick in my mind as a massive milestone in my career as will becoming a CCXP in 2014. He now carries forward the CX torch that I initially lit but today within a much larger enterprise as the result of a recent merger.
Horizon CX
DECEMBER 31, 2018
What keeps me motivated and excited about the CX discipline: I’ve had a varied career that began long ago in the sciences and in learning and development mid-career and I finally ended up accepting a CX role in 2004 essentially through either a stroke of luck or genius or both. But, from that moment onward, I have never looked back.
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