Formatting Stuff for Blog
SEPTEMBER 23, 2004
SEPTEMBER 23, 2004
SEPTEMBER 23, 2004
Header 1 Header 2 Header 3 Header 4 Header 5 Header 6 Paragraph Bullet Bullet Bullet Block quote Paragraph with Shift+enter (remove line between paragraphs) Double space Number Number Number UK MPs demand hard line against clinicians who do not report Female Genital Mutilation to police: https://t.co/8EQAL7lNOL
Who's Your Gladys?
OCTOBER 17, 2016
Kyle’s first car, purchased just a few short years ago, is a 2004 MINI Cooper S. My son is a huge MINI Cooper fan and it’s not hard to figure out why. It’s all about the customer experience.
DECEMBER 11, 2018
Survey bias is the tendency for some extraneous factor to affect survey results in a general, systematic way so the that results are “pushed” or “pulled” in a specific direction that is different from the target population as a whole (Alreck & Settle, 2004; Fowler, 2013).
Founded in 2004, Interactions is. Chatbot 3 Important. Things a Chatbot. Can’t Do. But an IVA Can) Does not. compute. Chatbot As brands continue to focus on improving the customer. experience, incorporating automation into customer. interactions is becoming more and more important.
JUNE 9, 2017
It employs thousands upon thousands of seriously talented people and has a valuation in the hundreds of billions having only been founded in 2004. Facebook is an amazing company. Facebook Messenger Customer Service
SEPTEMBER 22, 2015
As published in Focus: Customer by Lior Arussy, 2004. Timeless Tuesday is an opportunity to highlight classic Strativity expertise.
SEPTEMBER 8, 2018
Sudoko has it’s roots in 19th century French newspapers (yes really) and only became mainstream from 2004 when it started appearing, seemingly, everywhere. Actually, I’m not a fan of this puzzle and, after trying them a couple of times, I gave it away. However, plenty of people have invested a lot of time solving some […]. The post It’s time to stop giving people Net Promoter Score® targets appeared first on Genroe. Comments Dave, Thanks — glad you liked it.
MARCH 20, 2018
Although AI is yet to take over our lives in a formidable way, as projected in 2004 blockbuster movie- I, Robot , the technology is certainly pervasive. A decade ago, our familiarity of AI was only restricted to the silver screen. But today, the scenario has changed completely.
OCTOBER 3, 2017
Before joining Zurich he worked from 2004 to 2015 at Vodafone Spain in several roles such as Head of Customer experience, Head of Strategic Planning or Head of Competitive and Business Intelligence. Episode Overview.
Founded in 2004, Interactions is headquartered in. AI+CXArtificial Intelligence and the Customer ExperienceHow comfortable are consumers interacting with AI for customer service? AI AIAI AI AI Artificial Intelligence: Helpful or Harmful for CX?
JANUARY 5, 2019
Facebook was launched on February 4, 2004 , by Mark Zuckerberg and his Harvard College roommates. In March 2004 , Facebook expanded to the universities of Columbia, Stanford, and Yale. Here at Brandwatch, we love data. We love the statistics that this data provides too.
NOVEMBER 2, 2014
MAY 24, 2016
In 2004 she joined CML as Director of Marketing and Strategic Planning. That was in 2004 — and to a large extent she’s still working on elements of those plans. Episode Overview.
NOVEMBER 26, 2018
In 2004, North Highland began looking for how to provide that same level of customer intimacy, but now on a global scale. North Highland was founded to empower clients, colleagues, and communities to achieve aspirations while building lasting, caring relationships. Our founders believed that a different way of consulting was needed – one that managed with compassion and respect for the long-term success of an organization.
MARCH 2, 2016
Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news.
DECEMBER 11, 2018
I believe the latest edition was updated in 2004. Image courtesy of Pixabay What's in your library? I still love to hold and read physical books (as opposed to audible, Kindle, etc.). I don't know how many books I added to my library this year, but it was a lot.
FEBRUARY 19, 2019
About : Martha Brooke founded Interaction Metrics in 2004 with the mission of dramatically improving the customer experience. Are Rating Systems Skewed? How to Get the Most Out of Your Customer Feedback. Shep Hyken interviews Martha Brooke.
JANUARY 24, 2018
An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. The first fine for non-compliance of the 2004 MiFID directive was given out to Barclays for inaccurate transaction reporting.
APRIL 7, 2016
Even the venerable Pew Research has seen its response rate plummet from 36 percent in 1997 to only nine percent in 2004. Jon Reed, the co-founder of the website diginomica , is sick and tired of surveys.
JANUARY 23, 2019
Yelp co-founder Jeremy Stoppelman came up with Yelp when he got sick in 2004 and found out that it was difficult to find any relevant information on doctors in the area.
MARCH 20, 2018
I started EarlyBridge in 2004. Then I was with KPMG for a few years in the Netherlands before I started my own company in 2004. This year, Ian Golding (that’s me), will officially become the author of a book. A lifetimes ambition, I am beyond excited!!
JUNE 13, 2018
Needle ( 2004 ), stated that organizational culture represents the collective values, beliefs and principles of organizational members. Needle (2004), stated that organizational culture represents the collective values, beliefs and principles of organizational members. Shownotes … In this episode, we talk about the CULTURE of your company and how it impacts and drives the CX. The Culture definition describes the environment created to achieve that mission and vision. .
JULY 27, 2016
I have been involved with Starbucks since 2004, beginning with initial research I conducted for my first of two books about them (The Starbucks Experience). During my more than a decade relationship with the brand, I’ve never ceased to be amazed by the commitment of Starbucks leaders when it comes to continuous improvement for both the customer and employee experience.
DECEMBER 31, 2018
What keeps me motivated and excited about the CX discipline: I’ve had a varied career that began long ago in the sciences and in learning and development mid-career and I finally ended up accepting a CX role in 2004 essentially through either a stroke of luck or genius or both.
MAY 1, 2018
Needle ( 2004 ), stated that organizational culture represents the collective values, beliefs, and principles of organizational members. Definition of Culture – The sum of attitudes, customs, and beliefs that distinguishes one group of people from another. .
MARCH 8, 2016
Also, it's been reported that organizations in the Best Companies to Work Study for the period 2004 – 2008 increased their revenues by 94% and their profits by 315%. Image courtesy of Unsplash How does your employee experience rate relative to other companies?
JULY 17, 2018
A chain of 9,000 stores in 2004 has been reduced to a brand with three brick and mortar locations. I once wrote that to be joyful we must capture the natural occurring humor of reality.
JANUARY 26, 2018
This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders.
FEBRUARY 18, 2016
He tells a story about the 2004 Olympic diving final. Hot on the heels of our popular webinar , I’ve distilled down our best 5 tips covering how to stop your customers from leaving you.
DECEMBER 4, 2018
Founded in 2004, it has also become one of the top digital platforms for businesses looking to improve their online reputation, enhance their search engine visibility, engage with potential and existing customers, and drive more people to their business locations. Facts and Figures About Yelp.
JANUARY 25, 2019
February, 2004 saw Thefacebook launch. By the end of 2004, membership was open to nearly all universities in the US and Canada and people were clamouring to sign up. On the 4th February Facebook turned 14 years old.
FEBRUARY 28, 2017
Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers.
Win the Customer
MARCH 8, 2017
In 2004, Unilever brand Dove conceived the Dove Campaign for Real Beauty , which promoted the company’s products by changing the emotions associated with personal care and beauty products.
AUGUST 2, 2016
Between 2004 and 2009, there was a gradual evolution in what Oracle did with customer feedback. Episode Overview. Jeb Dasteel is the Chief Customer Officer at Oracle.