What to Expect from Activate Spring ‘22?
Alida
APRIL 21, 2022
The bi-annual event plans to deliver on its title (Experience, Reimagined) by shedding light on how to move back from reactive to proactive CX designing.
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Alida
APRIL 21, 2022
The bi-annual event plans to deliver on its title (Experience, Reimagined) by shedding light on how to move back from reactive to proactive CX designing.
Kerry Bodine
APRIL 18, 2021
I’m super excited to be part of Alida ’s Activate Spring Masterclass on May 6 from 1 – 5pm ET. Whether you’re launching your organization towards a customer-obsessed future or re-evaluating your current focus, mark your calendar for Alida Activate. Register to join us on May 6. Hope to see you there!
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QuestionPro Audience
MARCH 9, 2018
Every year, thousands of young Americans flock to destination spots for a week of vacation during spring break. This year, 53% of millennials plan to travel for spring break. In the 90’s and 00’s, this typically meant a booze package in Florida or Mexico, but millennial consumers are veering away from the standard party vacation.
InMoment XI
SEPTEMBER 29, 2015
We were sending shoppers into retail locations to confirm merchandising activity for their Roundup product line. The program was conducted to check that distributors were actually setting up displays to support a spring promotion. View Article.
InMoment XI
SEPTEMBER 29, 2015
We were sending shoppers into retail locations to confirm merchandising activity for their Roundup product line. The program was conducted to check that distributors were actually setting up displays to support a spring promotion. View Article
InMoment XI
SEPTEMBER 29, 2015
We were sending shoppers into retail locations to confirm merchandising activity for their Roundup product line. The program was conducted to check that distributors were actually setting up displays to support a spring promotion. View Article
InMoment XI
FEBRUARY 24, 2015
If you’re bored in the next few weeks waiting for spring, I’ve got a fun activity for you. Go into three car dealerships and pretend you’re shopping for a car. It’s amazing what you find. I try and do this regularly and my personal experience mirrors the hard numbers from our ongoing New Vehicle Customer. View Article.
InMoment XI
FEBRUARY 24, 2015
If you’re bored in the next few weeks waiting for spring, I’ve got a fun activity for you. Go into three car dealerships and pretend you’re shopping for a car. It’s amazing what you find. I try and do this regularly and my personal experience mirrors the hard numbers from our ongoing New Vehicle Customer. View Article
InMoment XI
FEBRUARY 24, 2015
If you’re bored in the next few weeks waiting for spring, I’ve got a fun activity for you. Go into three car dealerships and pretend you’re shopping for a car. It’s amazing what you find. I try and do this regularly and my personal experience mirrors the hard numbers from our ongoing New Vehicle Customer. View Article
Centercode
JANUARY 26, 2023
There are a variety of activities you can ask your testers to participate in during beta. While things like bugs and feature requests may spring to mind first, it’s important to get creative about the kinds of feedback you collect so you can get the most value out of your test. One activity we’ve found […]
Beyond Philosophy
OCTOBER 14, 2023
Sometimes, it is about something they ordered or bought; sometimes, it is about paint color or springing for the upgrades. However, psychology shows we have multiple versions of ourselves that activate under different circumstances. You think, what happened? People change their minds all the time for a lot of different reasons.
Alliance by IFS
APRIL 16, 2019
Astea to showcase its updated field service management and mobility platform at Field Service Palm Springs April 23 – 26. Astea will be showcasing its updated field service management and mobility platform at Booth #201 and Kiosk #W3 at Field Service Palm Springs 2019 , April 23 – 26, in Palm Desert, CA.
QuestionPro Audience
MARCH 30, 2018
Many sports fans claim the only thing that gets them through the tedious month of March, when spring is so close you can taste it, is the NCAA Men’s Basketball Tournament, better known as March Madness. The campaign has evolved throughout the month with relevant advertisements and activations around iconic sporting events.
Customer Bliss
SEPTEMBER 28, 2021
Dr. Guerra, a dentist in the Colorado Springs area, has his experience so deliberately designed, that there are no magazines in the waiting room! There is a very well orchestrated set of experience activities that Dr. Guerra’s team deliver. Get more case studies, activities, and insights in the book. Deliberate Choices.
NetBase
FEBRUARY 27, 2020
Spring Break is time for college kids and families to escape for a bit from the stresses of everyday life, but sentiment around travel is a bit shaky this year. When we explore market intelligence, we see some conversational clusters that make sense after a bit of exploration: Spring Break travel. Gen Z, Millennials and Moms.
QuestionPro Audience
MARCH 14, 2018
Spring has sprung! QuestionPro Audience provides our clients with access to more than 20 million active respondents, including our General Contractor panel. Sadly, we’re still waiting on actual confirmation from Mother Nature here in Chicago). After the long winter, homeowners are always eager to tackle home improvement projects.
Comm100
OCTOBER 25, 2021
Spring break 2020 heralded the most sudden of changes in the span of a few days, putting an end to traditional face-to-face tutoring and in-person events and activities, and heralding remote digital teaching and learning experiences. This undoubtedly made student engagement a challenge.
Alliance by IFS
APRIL 22, 2019
Astea will join field service management software vendors at Field Service Palm Springs, April 23–26, to showcase Alliance Enterprise™, the updated version of its award-winning service management and mobility platform. To get a first-hand look at the Alliance Enterprise Spring release, visit Astea representatives at Booth #201 and Kiosk #W3.
QuestionPro Audience
MARCH 14, 2018
Spring has sprung! QuestionPro Audience provides our clients with access to more than 20 million active respondents, including our General Contractor panel. Sadly, we’re still waiting on actual confirmation from Mother Nature here in Chicago). After the long winter, homeowners are always eager to tackle home improvement projects.
Kitewheel
MARCH 25, 2019
With the first days of spring underway, the year is already in full swing! This blog highlights ten simple ways that your business can clean up your CX this spring. How you can identify customer pain points more quickly this spring is by bringing journey analytics in house. Connect channel activities and customer experiences.
Customer Bliss
OCTOBER 28, 2021
But day after day this can become numbing…it is why you may not hear energy when you call a call center, or notice a spring in the step of someone working in a building. Get more impactful brand examples, activities, and insights in the book. People are given targets, process and rules that they dutifully perform.
Daniel Group
APRIL 13, 2022
We hope everyone is enjoying this spring weather. At The Daniel Group, we are learning more and more about referral activity in the B2B world, and we now have three tips to help you increase your referral activity and fire up your customers to become your best sales force. Lynn Daniel. 704.749.5018.
Beyond Philosophy
DECEMBER 21, 2023
Now, in the instance of an AI wave over the market research field, it could be that some jobs go away in traditional customer market research but new ones spring up in the new industry boom. This type of activity is what they do best, and, most times, better than humans. So, does anyone know where the area of customer insights going?
Oracle
MAY 20, 2021
Trend of the week: Spring is the new holiday shopping season. An exciting and optimistic headline caught my attention in AdAge : “ Spring is the New Christmas as Brands Prep for the Return of Roaring ’20s Consumerism. Wedding industry activity is surging as couples begin to plan their spring and summer nuptials.
NICE inContact
AUGUST 27, 2018
billion monthly active users (globally). Just an example: in a spring 2018 survey, it was Snapchat that was called out as the most important social network for 45% of US teens. In July 2018, Facebook had 2.2 74% of Facebook users say they visit the site daily, with around half (51%) saying they do several times a day.
Myra Golden
MAY 7, 2020
The activity took less than ten minutes, and it set the tone for a fun, upbeat virtual meeting. Have everybody wear fun pajamas Let everyone order lunch to be delivered around the same time (Company picking up the tab) Everyone check-in with how they’re feeing using a season, “Today I’m spring,” or “I feel like winter.”
Call Experts
MARCH 18, 2020
Each video includes an activity guide with lessons for K-5 students to do at home. . Earth Day Activities: Resources going into Spring for Earth Day - activities you can do at home using recycled materials. 15 Activities To Do with Your Kids While Schools Are Closed. More Blogs Menu.
Oracle
MAY 1, 2020
Pick a date that works for your team to host various virtual activities throughout the day. The Oracle Data Cloud team typically hosts a hackathon every spring and fall where members come from offices all over the world to work on various projects. This spring, we’re hosting it online. Virtual hackathon.
AWS Machine Learning
JANUARY 12, 2023
Part of how The Very Group secures and tracks business operations is through activity logging between business systems (for example, across the stages of a customer order). At The Very Group , which operates digital retailer Very, security is a top priority in handling data for millions of customers.
Retently
MARCH 16, 2022
As SaaS companies spring up, the essential Customer Success role is being rolled into Customer Service. CSMs must be actively seeking ways to help their customers make the most of a company’s SaaS offering. But there’s still one area that’s neglected all too often – Customer Success.
Thematic
OCTOBER 4, 2022
These teams were responsible for organizing the schedule: one for work and one for fun activities. ” Work activities We’ve read other people’s retreat write ups and knew that it’s important not to overdo work activities. One person created a meal roster, and assigned groups of three to each meal.
Gainsight
MARCH 15, 2022
Active User Rates. And if users’ activity slows down, it could signal it’s time for you to step in before they churn. That’s why your active user rate metrics are so important. By working to improve active user rates, you’re simultaneously slimming down churn, speeding up TTV, and driving long-term growth.
Clarivate
DECEMBER 14, 2021
Patients are most active searching for online health information when preparing for a doctor visit, when 19% do so; after a doctor’s appointment (20%); and after receiving a prescription but before getting it filled (19%).More Meanwhile, 37% of patients say they spend a lot more time researching health information because of the pandemic.
Totango
APRIL 1, 2021
We also recently received the following badges: G2 Leader Spring 2021 recognizes vendors who have high customer satisfaction ratings and dominating market presences. . G2 Momentum Leader recognizes the fastest-growing software companies in their category. .
datastax
MARCH 20, 2019
To qualify, customers must be active users of DataStax Enterprise, DataStax Distribution of Apache Cassandra, and/or DataStax Managed Cloud. We look forward to seeing you in our nation’s capital later this spring! If your organization meets these criteria, apply here by April 30, 2019 to get in on the fun. READ NOW.
Chadwick Martin Bailey
OCTOBER 7, 2020
New account openings were at an all-time high this past spring for traditional financial services brands and the plethora of born-online digital platforms. They were determined not to miss the market sale, as many of them did for one reason or another back in ‘08/’09. Who Will Young Investors Turn To?
ECXO
APRIL 18, 2024
Every day, Jose would come to work with a twinkle in his eye and a spring in his step, ready to tackle any customer quibbles with his trademark cheerful demeanor. He understood that customers were the lifeblood of any business and treated them with the respect, empathy, and kindness they deserved.
Oracle
MAY 24, 2021
Some tools, like a smart screwdriver, even allow for one-touch activation to complete its assigned job. More articles like this: Spring and Summer Garden Tech Blossoms for the 2021 Growing Season. 3 Ways Artificial Intelligence Boosts the Spring Cleaning Experience. No more worrying about stripped screws!
Experience Matters
MAY 6, 2015
During the Spring of 2010, my wife Karen & I had a “crazy” idea… let’s create a non-profit professional association for the people who call themselves customer experience professionals. Karl Sharicz is a CXPA board member and one of the most active volunteers that I have ever met.
Lithium
MAY 1, 2018
This month we had loads of activity! Spring has sprung everyone into action around here. This isn't his first go around at being a top contributor though- we love your consistent activity! We appreciate your constant activity. The community is buzzing with new topics. With that, we have our top contributors for April!
Lithium
MAY 1, 2018
This month we had loads of activity! Spring has sprung everyone into action around here. This isn't his first go around at being a top contributor though- we love your consistent activity! We appreciate your constant activity. The community is buzzing with new topics. With that, we have our top contributors for April!
Lithium
MAY 1, 2018
This month we had loads of activity! Spring has sprung everyone into action around here. This isn't his first go around at being a top contributor though- we love your consistent activity! We appreciate your constant activity. The community is buzzing with new topics. With that, we have our top contributors for April!
Lumoa
JULY 10, 2018
It is a simple excel tool for assessing the return on investment for your customer experience management activities. If you think understanding the ROI of the customer experience is difficult, you are not alone Surprisingly few companies understand the ROI of customer experience activities. 5) How much does fixing this issue cost?
West Monroe
OCTOBER 23, 2023
It’s an active process that requires constant reinforcement to get it right, particularly like a process from going analog to digital. Tyson: The first thing that comes to mind is during COVID, all automotive retailers and dealers had to put in place digital resources to sell cars.
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