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4 Sales Trends That Reshaped the Way We Worked in 2020

Oracle

Sales trends changed quickly—and in unexpected ways—throughout 2020. Here’s a closer look at four sales trends that reshaped the way we worked in 2020 and a preview of what to expect in the year ahead. In the wake of the pandemic, a significant amount of sales moved online.

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June 2020

SurveyGizmo

Welcome to the June 2020 edition of the SurveyGizmo Monthly Insider newsletter. Each month, we will share product and solution news, use cases, and other helpful information. Announcing the Sales Motion Optimizer Solution: Close More and Bigger Deals. 80% of buyers say the sales experience is as important as the actual product.

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April 2020

SurveyGizmo

Welcome to the April 2020 edition of the SurveyGizmo Monthly Insider newsletter. Each month, we’ll share product and solution news, use cases, and other helpful information. As of Monday, March 16, 2020, all SurveyGizmo employees are working from home. Responses automatically trigger your marketing, sales and support actions.

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9 Customer Experience Conferences that You shouldn’t miss in 2020

SurveySparrow

2020’s right around the corner. Here are the much-awaited customer experience conferences of 2020. When: 14th January – 15th January 2020. If 2019 had Barack Obama and Oprah Winfrey to boast of, then 2020 has the former first lady Michelle Obama and the very famous Ellen Degeneres. Well, then dive in!

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4 Ways to Provide Personalized Customer Service

Kayako

The lockdowns and aftermath of the 2020 global pandemic spiked growth in e-commerce sales as brick-and-mortar stores and restaurants closed their doors. eMarketer estimates that by 2024 almost 20% of total retail sales will be via eCommerce, and that estimate does not include travel and event ticketing or restaurant food delivery.

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5 Top Customer Service Articles For the Week of November 30, 2020

ShepHyken

(Digital Commerce 360) Determined to transition from manual sales processes to eCommerce, construction equipment supplier Coates Hire discovered its eCommerce engine could do more—and also make its sales representatives more efficient. Here’s how a B2B construction equipment made the move. Follow on Twitter: @Hyken.

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20 Customer Success Predictions for 2020

ChurnZero

20 Customer Success Predictions for 2020 . Fast forward to 2020 and Wi-Fi has become the lifeline to our (digital) existence—with almost half of the 7.7 T hat’s why we asked some of the top Customer Success (CS) leaders to share their industry predictions for 2020. C S and Sales strengthen their bond. .