COPC Inc. Shanghai Client Seminar a Huge Success
JUNE 11, 2019
seminar series in China brought us to Shanghai. This seminar took place on May 17 and was a great success with participants from industries spanning technology, internet, finance, automobile, outsourcing and more. Artificial intelligence (AI), which has become a trend in customer experience operations, was the theme of the Shanghai seminar. Making the most of AI and setting up metrics to measure its performance was a hot topic during the seminar.