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10DLC Explained & how to get registered ASAP

BirdEye

As per new regulations, businesses must be 10DLC registered to send text messages. Picture this: You plan to send your customers a new product announcement text. 10DLC Registration types and what applies for your business How can you register for 10DLC? So what is this 10DLC exactly? Why is 10DLC registration a must?

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How to Upgrade to an Advanced Customer Experience Strategy

Lumoa

From lead conversion rates (CVR), click-through rates (CTR), and Net Promoter Scores (NPS), companies use multiple metrics to analyze the effectiveness of their CX strategy. That’s why it’s essential to continuously iterate new approaches to see what works best and integrate those into your CX strategy.

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All about the new Google Business Profile reinstatement steps

BirdEye

Transparency: The new process offers more transparency about policy violations. Evidence submission: Evidence can be submitted via an online form, and businesses can check the status of their reinstatement application. The new Google Business Profile reinstatement process.

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How Axfood enables accelerated machine learning throughout the organization using Amazon SageMaker

AWS Machine Learning

However, even though the pace of innovation is high, the different teams had developed their own ways of working and were in search of a new MLOps best practice. Our solution: A new ML template on Amazon SageMaker Studio Building a full ML pipeline that is designed for an actual business case can be challenging.

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The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.

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30-Minute EPM Webinar Series

Circular Edge

Join our six-part webinar series to explore Oracle EPM how-to’s and exciting new enhancements that help you connect financial, operational, and line-of-business planning to streamline and automate planning, budgeting & forecasting. Register for All. EPM Overview & What’s New. Register Now.

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10 Types of social media content to grow your business

BirdEye

Polls, infographics, webinars, and contests are all forms of interactive content that can drive engagement. Social media has completely changed the way businesses can grow. With a single post, you can catch the eye of millions and make your brand a household name overnight. 10 Types of social media content to grow your brand on social media.