Uniphore
JANUARY 25, 2022
Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Human beings are complex communicators. 1 tech trend for 2022. Not so fast.
Interactions
JUNE 2, 2022
Summer 2022 is upon us and, as the Washington Post covers, all indications suggest travel will be back to the pre-pandemic era. Communicating travel and safety updates. An optimal IVA will integrate into backend systems for a personalized customer communication experience. Maintaining loyalty and rewards programs .
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Inbenta
NOVEMBER 3, 2022
Million by 2030 , growing at a CAGR of 19.16% from 2022 to 2030. In many cases, these self-service tools are also a more personal way of interacting with healthcare services than browsing a website or communicating with an outsourced call center. Million in 2021 and is projected to reach USD 943.64 Schedule appointments.
West Monroe
AUGUST 22, 2023
During the pandemic, changes in consumer demand, supply shortages and transportation delays drove supply chain disruption. However, a variety of pandemic-related factors persist, still causing inflated costs for companies – including persistently high transportation and storage costs, rising costs of goods and labor challenges.
West Monroe
JANUARY 23, 2022
In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic. The challenge.
Clarivate
SEPTEMBER 8, 2022
Yunex Traffic is a global leader in the digitalization of traffic management and was recently recognized in the Top 100 New Brands 2022 report from Clarivate. In our recent podcast episode, the future of sustainable mobility, we spoke with Ingrid Gogl, the vice president of marketing and communications at Yunex Traffic.
Playvox
OCTOBER 18, 2022
In our 2022 study of customer support agents and managers, 68% of agent respondents said they didn’t want to return to an office. But only 40% of support center managers we talked to said they were planning to continue remote work in 2022. We focus on regular contact and communication.” “We Leanne Y.,
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