Remove 2022 Remove Communication Remove e-support Remove Transportation
article thumbnail

How organizations can shift to offense through inflation and uncertainty

West Monroe

During the pandemic, changes in consumer demand, supply shortages and transportation delays drove supply chain disruption. However, a variety of pandemic-related factors persist, still causing inflated costs for companies – including persistently high transportation and storage costs, rising costs of goods and labor challenges.

article thumbnail

What Makes Cape Town Attractive to the International BPO Industry

CSM Magazine

Cape Town CBD’s booming BPO industry remains an attractive support for UK, USA, Australian and some Western European companies wanting to streamline costs and manage risk in the face of rampant inflation and economic uncertainty. Secondly, there is excellent local and provincial governmental support for the city.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer service challenges of remote work

ViiBE Blog

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

article thumbnail

5 SaaS Tools for Office Managers to Use

CSM Magazine

In this article, we will show you the top five SaaS tools you should consider using in 2022 for your office. Only a few years ago, TravelPerk launched an innovation called “GreenPerk,” which allows you to track the number of carbon emissions you cause depending on what type of transport you choose to go with when traveling.

Tools 52
article thumbnail

What’s the Job Outlook for Customer Success Professionals?

ChurnZero

Online learning and smart transportation industries ramp up their workforce. Through 2022, Gartner projects the market size and growth of the cloud services industry at nearly three times the growth of overall IT services— Sid Nag , Gartner Research Vice President. The subscription shift is in full swing. billion dollar market.