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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Human beings are complex communicators. Not so fast. Emotion is the Next AI Frontier.

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Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots (2022)

Inbenta

Million by 2030 , growing at a CAGR of 19.16% from 2022 to 2030. In many cases, these self-service tools are also a more personal way of interacting with healthcare services than browsing a website or communicating with an outsourced call center. Million in 2021 and is projected to reach USD 943.64 Schedule appointments.

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2022 Energy & Utilities Outlook

West Monroe

An increasingly connected energy-and-utilities ecosystem. Utilities are working to increase electrification in emissions-intensive economic sectors such as transportation and buildings. More devices connected to the electric grid—and more data being collected—significantly increases exposure to cybersecurity threats.

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How to make a city more liveable [Podcast]

Clarivate

Yunex Traffic is a global leader in the digitalization of traffic management and was recently recognized in the Top 100 New Brands 2022 report from Clarivate. In our recent podcast episode, the future of sustainable mobility, we spoke with Ingrid Gogl, the vice president of marketing and communications at Yunex Traffic.

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2022 Healthcare & Life Sciences Outlook

West Monroe

This dynamic makes the connecting sides between those points sometimes hard to identify and define, and the space inside the triangle difficult to traverse. Much work has been done, especially in recent years, to create a sturdier, more tightly connected, and more navigable healthcare ecosystem. The industry at a glance.

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The Reasons Behind Tesla’s High Net Promoter Score

Retently

He said that electric cars are the future of sustainable transportation. Driver-assistance system : From mid-February 2022, all North American Tesla vehicles have Tesla Vision – 8 cameras and a neural net processing system that provides Autopilot features. They attach a deep emotional connection to the brand.

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4 Smart Reasons To Offer Remote Work In Your Contact Center

Playvox

Our 2022 research study of contact center agents and managers revealed a big conflict between these groups: Despite most agents’ appetite for remote work, almost half of contact centers plan to bring employees back to the office this year. New Approaches Can Keep You Connected To Your Team. Lindsey J.,