Remove us environment
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A Winning Combination: Unstructured & Structured Data Analytics in Today’s Customer Experience Environment

InMoment XI

I thought I’d spend a moment explaining what these announcements mean for those of us who are VoC, CX and Customer Insights professionals. We ran into the problem of survey fatigue, which plagues many of us. We also ask questions we should know the answer to, like “did you travel with us in the last 30 days?”

Analytics 493
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Introducing the Clarivate Academic AI Platform

Clarivate

At Clarivate TM , we understand the transformative power of artificial intelligence (AI) in the academic realm and the imperative to introduce AI thoughtfully and responsibly into research, teaching and learning environments. Coupling semantic search and keyword search allows us to provide accurate and relevant results.

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Reimagining the IT Help Desk with Tech Mahindra’s Lawrence Sathiaraj

Uniphore

According to a recent prediction by Forrester, as much as 70 percent of US and European companies will likely make that change permanent. “Our partners are telling us is that volumes have gone up post-pandemic because of the change of work environment,” Nair explains. ” And Sathiaraj would know.

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Feedbackly Helps Research the Influence of Music on Emotional Experiences of Shopping Center Visitors in Finland

Feedbackly

The study aims to determine how business is affected when a store environment plays a playlist tailored to the brand compared to a randomly selected playlist. At the heart of it all is the experience of both customers and staff with music in the retail environment. “We’re excited to be part of this research.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.

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4 “Global Gurus” Share Their Advice for Customer Experience Leaders

Customer Bliss

Bell tells us why truth is vital to trust. What you find in environments where there’s a lot of innovation and ingenuity is an element of–absolutely–a truthful environment. And so it’s creating an environment where you say, ‘Let’s put it all out there, no holds barred.’ My friend Chip R.

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How LotteON built a personalized recommendation system using Amazon SageMaker and MLOps

AWS Machine Learning

With Amazon EMR, which provides fully managed environments like Apache Hadoop and Spark, we were able to process data faster. The Project Build tab on the CodeBuild console allowed us to review the build’s success and failure history, along with a real-time log of the SageMaker pipeline’s performance.

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Lunch On Us at Digital Workplace Experience––The Best Conference for Digital Workplace Leaders

Speaker: Carla Harris - Vice Chairman, Managing Director | Morgan Stanley

You’re invited to join us on February 2-3, 2022 to reimagine your digital workplace and empower your employees to more productive and engaging ways of working. The human element of EX: supporting employee wellbeing, diversity and inclusion and balance across geographies and changing work environments.

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The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.