Customer Bliss

FEBRUARY 18, 2022

If you’re looking for resources to share with your team on experience leadership, I encourage you to take a look at the authors on this year’s Global Gurus list of customer experience leaders for inspiration (a sincere thank you to Global Gurus for including me in the list once again). Download resources here ».

Customer Experience 286

Customer Experience Chief Customer Officer Leadership Course 286

The DiJulius Group

JUNE 14, 2021

It acts as a human library of resources we can access anytime to gain or share information, knowledge, advice, and introductions. Social capital is a result of long-term, continuous relationship-building and one of the most powerful resources a person can have. Read Full Article.

Resources 144

Resources Groups Connections 144

AWS Machine Learning

DECEMBER 5, 2023

Training these LLMs requires significant compute resources and time as hundreds to thousands of graphics processing units (GPUs) must be used to handle today’s vast training datasets and model sizes. One bottleneck in distributed training can be GPU communication handled by the NVIDIA Collective Communication Library (NCCL).

Training 85

Training Data Travel Communication 85

AWS Machine Learning

SEPTEMBER 20, 2023

When model training is complete, we use the Open Neural Network Exchange (ONNX) runtime library to export the PyTorch model as an ONNX model. The SageMaker Python SDK is an open-source library for training and deploying ML models on SageMaker. We do that using the Azure CLI, a command line utility to create and manage Azure resources.

Training 102

Training e-support Resources Groups 102

Clarivate

NOVEMBER 16, 2023

Comprised of 15 leaders at top research institutions from across the globe, the council includes members from both research offices and libraries. By gleaning insights directly from those on the front lines of research, Clarivate will create ever more effective and relevant research resources. As a network, it’s hard to beat.”

Government 69

Government Exercises Meeting Culture 69

Optimove

NOVEMBER 23, 2023

Optimove is committed to growing your skills, which is why we’ve developed the learning resources below with you in mind. Optimove Academy Unleash the Power of Optimove! Here’s to your road to becoming an Optimove expert! Courses & Certifications Beginners and advanced courses, to elevate your Optimove expertise to new heights!

Knowledge Base 52

Knowledge Base Video Course Resources 52

Comm100

FEBRUARY 12, 2023

A survey found that 75% of Gen Z look to noncompany resources like Reddit or YouTube to solve their issues either all or most of the time, rather than contacting customer support. A university chatbot can be integrated with existing resources to guide students towards the information they need.

Chatbots 173

Chatbots Self Service Resources Social Media 173

Comm100

JULY 5, 2022

Questions about acceptance criteria Requests for registration deadlines Inquiries on library hours Students wanting to pay their fees. The best data to train your bot comes from the resources you’ve already built, including chat scripts, your knowledge base, and FAQs. For a university or college, for example, intents might include: .

Chatbots 197

Chatbots How To eBook Resources 197

Clarivate

MARCH 14, 2024

The success of a CRIS depends on a precise, sometimes lengthy implementation process which can be a hurdle for institutions with limited resources. For Southern Cross University , Esploro became a singular research portal, removing duplicative efforts between the Office of Research and Library.

Analytics 52

Analytics System Comparison Report 52

Centercode

JULY 6, 2023

We add a lot of new resources to our library and our blog throughout the year. Over time, some rise to the top, so we’ve put together the winners from 2013. If you’re new to our site (or just looking for the best advice we’ve shared so far) these popular pieces would be a great […]

Resources 52

Resources Management 52

AWS Machine Learning

FEBRUARY 6, 2024

The React application uses the Amplify authentication library to detect whether the user is authenticated. The application uses the Amplify libraries for Amazon Simple Storage Service (Amazon S3) and uploads documents provided by users to Amazon S3. He is the Global AWS Partner Lead for Data and AI and the Center for Advanced AI.

Government 104

Government Report System Guidelines 104

AWS Machine Learning

SEPTEMBER 28, 2022

In this post, we introduce a Python library that simplifies the process of deploying models to SageMaker for hosting on real-time or serverless endpoints. This Python library gives data scientists a simple interface to quickly get started on SageMaker without needing to know any of the low-level SageMaker functionality.

Training 75

Training Data Travel Examples 75

delighted

MARCH 28, 2024

As an enhancement to our ready-to-use templates on Surveys We recently added a full library of expert-vetted questionnaires for every stage of the customer and employee lifecycle to our survey builder. You can edit any of these templates to suit your specific use case. We look forward to seeing how you use AI Recommended Questions.

Survey 64

Survey Feedback Consumers Study 64

AWS Machine Learning

AUGUST 9, 2022

Processing data typically requires different packages and libraries than modeling, so it makes sense here to separate the two stages and use different containers. Create baseline R containers. For more details about using containers with SageMaker, refer to Using Docker containers with SageMaker. r-cran-tidyverse.

Resources 72

Resources Training Examples Transportation 72

AWS Machine Learning

AUGUST 1, 2023

Building custom models can offer greater flexibility and control over the summarization process, but also requires more time and resources compared to approaches that start from pre-trained models. With the Hugging Face Transformers library, you can easily fine-tune these pre-trained models on your domain-specific data using SageMaker.

Healthcare 75

Healthcare Training Resources Data 75

kommunicate

MAY 26, 2023

Last Updated on May 26, 2023 A Chatbot SDK (Software Development Kit) is a set of tools and resources that developers can use to build and deploy chatbots on various platforms. These kits typically include libraries, APIs, documentation, and sample code.

Chatbots 52

Chatbots Software Resources Tools 52

SurveyGizmo

DECEMBER 16, 2021

We will add images to our file library for use in a survey. Once we know the structure, lets add each image separately to our file library for later use. From the main dashboard, select Design Library > Files: On the files page, select Add Files: Next, select Choose Files that display in the popup window. Timing is everything.

Data 95

Data Survey Report Training 95

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Launching this stack creates the following resources: 3 Private subnets. 1 Public subnet. 1 NAT gateway. Conclusion.

Connections 107

Connections Analysis Resources Analytics 107

AWS Machine Learning

DECEMBER 12, 2023

We demonstrate the pre-training and fine-tuning of these models on AWS Trainium-based Trn1 instances using Neuron NeMo library. models on AWS Trn1 with Neuron NeMo library. A good resource to start fine-tuning of Llama model could be found here, Llama2 fine-tuning. neoX_20B_slurm.sh model with replacing neox_20B_slurm.sh

Training 99

Training Meeting Conference Financial 99

SurveyGizmo

FEBRUARY 16, 2022

Here we will create a custom theme in a survey and save it to our design library so that it is ready for all future data collection and feedback surveys that you will use now and for future projects. To create basic survey themes and utilize the themes library, users will need: · A Professional License level or higher.

Survey 94

Survey Brands Feedback Data 94

Clarivate

FEBRUARY 29, 2024

Currently in beta with top universities, ProQuest Research Assistant achieves a milestone in next generation content discovery by enabling students to use conversational inquiry to explore vast, vetted and authoritative content.

Government 75

Government Chatbots Resources Video 75

AWS Machine Learning

FEBRUARY 6, 2024

It provides a platform with tools and resources that enable developers to build, train, and deploy ML models focused on NLP tasks. Solution overview We used the Hugging Face Transformers library to fine-tune transformer models on SageMaker for the task of adverse event classification.

Healthcare 100

Healthcare Training Data Consulting 100

AWS Machine Learning

NOVEMBER 8, 2023

This post explores how Amazon CodeWhisperer can help with code optimization for sustainability through increased resource efficiency. Computationally resource-efficient coding is one technique that aims to reduce the amount of energy required to process a line of code and, as a result, aid companies in consuming less energy overall.

Resources 99

Resources Analytics Software Data 99

Clarivate

MAY 26, 2022

It’s important you utilize as many options available through your library as possible. You can share simultaneous access to one reference library, regardless of your colleague’s location or organization. They’ll also be able to see up to 500 of the team’s most recent changes to the reference library.

Tips 119

Tips Analysis Groups Examples 119

Quadient

MAY 23, 2022

. • Updating the customer relationship management (CRM) software. • Noting the outcome of the call and the next steps needed. • Notifying other individuals within the organization that may have to take an action. • Sending resources to the caller, such as instruction manuals and required disclosures. Resource libraries.

Contact Center 105

Contact Center Meeting Social Media Call Center 105

Quadient

JULY 18, 2022

Resource libraries. Customer Experience Resources. Resource Library. Alban holds a B.S in Computer Engineering from Boston University and an MBA from INSEAD. Customer Communications. Customer Experience. Experience. Featured Image. Social Media Image. Product line category.

Communication 52

Communication Customer Experience Social Media Software 52

AWS Machine Learning

MARCH 29, 2024

Deploy the Talkdesk Amazon Lex CloudFormation template The following AWS CloudFormation template creates all the resources of the solution architecture. To facilitate monitoring and debugging, a CloudWatch log group is created for each of the resources. The CloudFormation template provides additional details for each of the resources.

Contact Center 94

Contact Center Chatbots Self Service Touchpoint 94

AWS Machine Learning

SEPTEMBER 6, 2023

The React app built using Amplify libraries are hosted on Amplify and served to the user in the Amplify host URL. If you have not been authenticated, you will be authenticated against Amazon Cognito using the Amplify React UI library. Amplify provides the hosting environment for the React application.

Policies 97

Policies Insurance Advertising Resources 97

Quadient

SEPTEMBER 16, 2022

Resource libraries. Customer Experience Resources. Resource Library. He earned his EDP and M-EDP certification from Xplor and his MBA in 2007 from the Lake Forest Graduate School of Management. Customer Journey Mapping. Experience. Featured Image. Social Media Image. Product line category.

Customer Journeys 52

Customer Journeys Social Media Roadmap Software 52

Centercode

MARCH 18, 2021

Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done. This goes without saying. Accessible.

Data 98

Data Leadership Feedback ROI 98

ChurnZero

MARCH 3, 2022

That’s why its useful to look to others in the industry to provide advice and resources to guide you along the way. To help do just that, we have proudly built an expansive library of Customer Success Resources on our site. Top five Customer Success resources brought to you by ChurnZero.

Resources 98

Resources Customer Success Handbook eBook 98

SmartMessage Blog

FEBRUARY 25, 2024

By combining resources, expertise, and audiences, cross marketing creates a powerful platform for brands to expand their reach and visibility. Sharing marketing resources, channels, and even creative ideas can lead to substantial cost savings.

Examples 52

Examples Marketing Automotive Sports 52

Clarivate

MAY 18, 2023

26,000+ public and academic libraries rely on our solutions in relation to the Quality Education SDG. Here are some milestones in our commitment to support the United Nations SDGs thus far: 46% of Clarivate revenue in 2022 is aligned with the SDGs. 4m+ citations in the Web of Science are related to SDG research areas.

Report 98

Report Innovation Government Culture 98

AWS Machine Learning

MAY 25, 2023

With SageMaker, the OCX-Infogain team developed their solution using shared code libraries across individually maintained Jupyter notebooks in Amazon SageMaker Studio. For every new customer, the OCX-Infogain team spent 6 weeks per customer on model development time because libraries couldn’t be reused.

Analytics 66

Analytics Training Travel Software 66

Inbenta

FEBRUARY 1, 2024

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. From how to log in to how to manage their account, customers can either call for support or struggle to figure it out themselves.

Interaction 52

Interaction Banking ROI Policies 52

Blake Morgan

MARCH 31, 2023

As customers near retirement, USAA representatives share a library of information, as well as recommend insurance and banking changes for a new stage of life. Customers don’t have to wait until they have a baby or retire to get service because resources are automatically sent to them as the event nears.

Insurance 59

Insurance Financial Banking Resources 59

SurveySparrow

JANUARY 23, 2024

It covers various aspects, including teaching quality, resources, campus life, and overall satisfaction. Library Resources: Question Type: Rating Scale Rate the usefulness of library resources available to you. To understand how content and happy students are with their overall educational experience. Cafeteria d.

Survey 52

Survey Course Tips Feedback 52