CSM Magazine

JUNE 27, 2023

Businesses and groups may now use events to interact with their target audience, build brand recognition, and leave a lasting impression. By utilising the expertise of event management services , businesses can make sure that their essence is seamlessly woven into every aspect of the day, from the first invitation to the follow-up.

Brands 52

Brands Management Social Media Gamification 52

Forrester's Customer Insights

SEPTEMBER 26, 2023

I attended the first day of the Intel Innovation 2023 developer’s conference to see how this venerable Silicon Valley giant was responding to AI and competitive pressure. What I found was a comeback story in progress, wrapped in a very heavy dose of AI, led by its dynamic CEO Pat Gelsinger. Intel hopes that AI […]

Innovation 53

Innovation Conference 53

Uplight

JANUARY 22, 2024

After speaking, sponsoring, and connecting with industry colleagues at 11 events in 2023, Uplight is excited to announce its conference line up for the first quarter of 2024. We’ll be discussing AI’s role in customer engagement, how our strategic partnerships are helping accelerate the clean energy transformation, and more!

Conference 59

Conference Innovation Connections Customer Engagement 59

Lithium

JUNE 27, 2023

What you can expect from this event: Get actionable techniques to drive community growth, member engagement and business impact Learn new ways and best practices to innovate with your community Discover Aurora, the next generation of community experience Check out these resources to get ahead!

Innovation 52

Innovation Roadmap Resources Connections 52

Circular Edge

MARCH 4, 2024

During BLUEPRINT 4D, Circular Edge and its co-sponsors Medius and ALLOut Security will engage Oracle JD Edwards customers with a unique networking dinner, TopGolf & DJ After Party event. To further highlight the benefits of adopting the latest EnterpriseOne 9.2

Innovation 52

Innovation Engagement Conference Entertainment 52

Uplight

APRIL 24, 2023

Every quarter Uplight holds space for two events centered around planning and innovation. Big Room Planning is a multi-day event bringing engineers and engineering leadership, product managers, designers, and others together to align on goals, business objectives, and expectations.

Innovation 52

Innovation Leadership Management 52

ECXO

JULY 21, 2023

This webinar will discuss the following points and will answer your questions that you can post upfront below on our LinkedIn main event page. How to develop the so-needed emotional connection in your early engagement How to deliver and generate a great experience from the first digital and human interactions.

B2B 40

B2B Video Culture Consulting 40

CSM Magazine

JANUARY 18, 2024

“We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. We couldn’t have asked for a better keynote to round off what is set to be another thought-provoking event.”

Case Study 52

Case Study Groups Conference CRM 52

Circular Edge

MARCH 4, 2024

Circular Edge’s annual VIP Customer Appreciation Event will feature delicious Tex-Mex catered from a local restaurant, live music and entertainment to celebrate #GoodTimesWithJDE and the continued success of the JD Edwards ecosystem.

Innovation 40

Innovation Entertainment Customers Technology 40

Forrester's Customer Insights

OCTOBER 29, 2020

Marketing leaders should embrace the new reality and look for ways to adapt their current approach to in-person events, while exploring ways to innovate their virtual event experience. They also need to pay attention to the underpinning infrastructure and integrate teams, processes, and technology.

Innovation 60

Innovation B2B How To Technology 60

Oracle

JANUARY 28, 2021

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

Customer Experience 76

Customer Experience B2B Conference Advertising 76

AWS Machine Learning

SEPTEMBER 6, 2022

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.

Training 76

Training Examples Data Measurement 76

ECXO

SEPTEMBER 15, 2022

The European Customer Experience Organization – Upcoming Events, Research, and Activities for You. Subscribe to the Open Access CX Professional Business Network hand for this fantastic event. Do you want more events with partners or sponsored? Update Public Newsletter for future ECXO.org Members. How are you? Stay tuned!

Customer Experience 69

Customer Experience Leadership Feedback Innovation 69

Totango

APRIL 18, 2023

The combination of people, experimentation, and intentional learning are essential for us to benefit from a smarter ecosystem and ensure we create something truly innovative to maximize impact—responsibly and safely. Register for the May 4th event here.

Innovation 98

Innovation Customer Success Customer Journeys System 98

Forrester's Customer Insights

SEPTEMBER 11, 2023

Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively.

Technology 56

Technology Innovation Study Data 56

Calabrio

FEBRUARY 26, 2021

As a result, Calabrio has been recognized as the winner of the 5th annual Workforce Optimization Innovation Awards. The Workforce Optimization Innovation Awards recognizes vendors that are using data-driven analysis to advance the call center, CRM and teleservice industries one solution at a time. Continued Momentum into 2021.

Analytics 130

Analytics Innovation Contact Center Analysis 130

CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

Customer Success 52

Customer Success Conference Case Study Study 52

CSM Magazine

SEPTEMBER 11, 2023

So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event. It’s no secret that workforce management (WFM) is at the core of effective business operations. And at our WFM Community Day we talked about both,” Paul McCluskey concluded.

Management 52

Management Return on Investment Entertainment Resources 52

Talkdesk

APRIL 2, 2020

We recognize it is now more important than ever to connect with your peers, innovators and industry experts. That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. The event will include breakouts on how to keep business moving forward even in times of uncertainty. Register now!

Contact Center 75

Contact Center Innovation Industry Connections 75

TechSee

JANUARY 2, 2019

A gathering place for the world’s top business leaders and pioneering thinkers, this year’s event focuses on n an important theme: resilience. CTA sits down with Whirlpool Corporation to discuss the results of their latest global survey and the state of smart home innovation. Voice-First Experience: Innovation and Disruption.

Innovation 174

Innovation Entertainment Knowledge Base Technology 174

Uplight

MARCH 6, 2024

Read More The post Six Takeaways from Distributech: From AI to Innovation appeared first on Uplight. This year the combined Uplight and AutoGrid team had a great time at Distributech in Orlando, Florida, presenting on VPPs, showcasing our solutions in the booth, and talking with clients––many meeting each other for the first time.

Innovation 52

Innovation Meeting 52

Beyond the Arc

OCTOBER 12, 2022

Fintech innovation is one of our passions at Beyond the Arc. We also immerse in industry events like Finovate, where our CEO Steven Ramirez interviews industry leaders to explore the latest [.]. We also immerse in industry events like Finovate, where our CEO Steven Ramirez interviews industry leaders to explore the latest [.].

Innovation 59

Innovation Industry Strategy Marketing 59

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Integrated Insights : Delivering both leading innovative technology and strategic expertise to deliver ROI.

Conference 260

Conference ROI Banking Customer Voice 260

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

Conference 52

Conference Customer Journeys Roadmap Innovation 52

Clarivate

APRIL 21, 2022

Ukraine has a rich history when it comes to scientific innovation, from physics to life sciences, chemistry and engineering. Scientific innovation in Ukraine, by the numbers. Next, we examined innovation in Ukraine by analyzing the country’s contributions to the global Research Fronts. Source: InCites.

Innovation 98

Innovation Technology Analysis Banking 98

Cyara

SEPTEMBER 20, 2022

To spark innovation and help you unleash the power that flawless CX can have on the success of your business, we’re hosting Xchange, Cyara’s customer-focused CX event in Pittsburgh this Fall. Right now is the best time to reimagine CX!

Customer Focused 52

Customer Focused Innovation Customers Customer Experience 52

InMoment XI

OCTOBER 18, 2023

After a successful XI Forum Europe featuring 9 EMEA customer experience experts , 200+ engaged delegates, 8 insightful workshops, and plenty of networking, it’s safe to say that the event was a hit! If you couldn’t attend the event, fear not! Staying ahead means being willing to evolve and innovate.

Customer Experience 260

Customer Experience ROI Return on Investment Financial 260

CSM Magazine

JULY 10, 2023

As the sun set on London’s iconic River Thames, attendees of our ‘Disrupt on the River’ event found themselves not just on a boat, but at the helm of the future of customer engagement. “Dare to disrupt and innovative,” Sabio’s Stuart Dorman urged attendees, setting the tone for the evening.

Innovation 52

Innovation Groups Travel Technology 52

Qualtrics

OCTOBER 21, 2021

Couldn’t attend our XM Innovation Event? From innovations to ideas and insights, here are 10 key takeaways you should know about. During our recent XM Innovation Event, we heard from two very special guests, Adam Grant and Venus Williams, about the work they’ve done to innovate, rethink, and break through.

Innovation 26

Innovation Sports Leadership Culture 26

TechSee

NOVEMBER 20, 2018

Truck rolls cost anywhere from $150 – $500 per event, with that amount easily doubling when considering indirect costs. Utilizing both advanced data analytics and innovative AR remote assistance technology yields a highly efficient solution for customer service operations that directly reduces the need for truck rolls.

Innovation 153

Innovation Technology Self Service Call Center 153

Gainsight

AUGUST 3, 2022

Product innovations will be revealed. On day two, we have a special keynote focusing on new innovative features and capabilities that will enable businesses with customer-, product-, and community-led growth at the center. Pulse is more than your average conference; it is the best community event of the year.

Conference 59

Conference Innovation Video Industry 59

AWS Machine Learning

OCTOBER 1, 2022

Be our guest as we celebrate 20 years of AI/ML innovation on October 25, 2022, 9:00 AM – 10:30 AM PT. During the virtual AI/ML innovation event on October 25, we take time to reflect on what’s been done at Amazon and how we have packaged this innovation into a wide breadth and depth of AI/ML services. Happy innovating!

Innovation 80

Innovation Automotive Healthcare Transportation 80

BlueOcean

APRIL 16, 2024

Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. Winners were announced during a gala event attended by more than 400 professionals from around the world at the Bellagio in Las Vegas, Nevada on Friday, April 12. Another judge wrote, “Wow!

Contact Center 177

Contact Center Sports Effort Score Customer Care 177

C Space

DECEMBER 2, 2021

Driving Innovation. Evolving our progressive brand Mercedes-EQ, a holistic brand that offers a comprehensive range of all-electric products and smart services, equipped with cutting-edge technologies, advanced design and sustainable innovations. How have these events affected your brand strategy??.

Innovation 52

Innovation Automotive Fashion Social Media 52

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

Engagement 52

Engagement Conference Multi-Channel Touchpoint 52

TechSee

FEBRUARY 21, 2022

It can also help with inventory management by learning from past data – such as the sales fluctuations due to weather, local events, and competitor promotions – to predict inventory requirements and avoid shortages. The post 10 Innovative Ways Companies are Winning with AI Today appeared first on TechSee. Boost Staffing.

Innovation 109

Innovation Company Self Service Insurance 109

My Customer

JULY 3, 2023

As the sun set on London's iconic River Thames, attendees of our 'Disrupt on the River' event found themselves not just on a boat, but at. 3rd Jul 2023 By Joe O'Brien Global Corporate Communications and PR.

Innovation 52

Innovation Communication 52