Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us?

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Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys

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The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.

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3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched.

The Top 3 Ways to Forecast for Your Contact Center

forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. calabrio.com 1 Forecast accuracy is one of the most important. metrics by which workforce management (WFM).

Post-Event Surveys: What is the Best Time to Send Them Out?

GetFeedback

The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .

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March Madness! Events for Customer Experience Excellence

360Connext

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!

5 Tips to Help You Host the Perfect Event

ProProfs Chat

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate.

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Top 100 Events: March 2019

Gravy Analytics Lead Intelligence Blog

Events are great indicators of consumer interests and trends. We looked at event attendance data for March 2019 to see which events are the most popular with US consumers right now.

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Top 100 Events: January 2019

Gravy Analytics Lead Intelligence Blog

Events are great indicators of consumer interests and trends. We looked at event attendance data for January 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Indianapolis

Top 100 Events: February 2019

Gravy Analytics Lead Intelligence Blog

Events are great indicators of consumer interests and trends. We looked at event attendance data for February 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Daytona

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers.

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Don’t Spook Your Event Attendees

CXApp

Infographic Thought Leadership Mobility Meetings Events Employee Engagement DigitizationFive Best and Worst CX Practices.

Don’t Miss the CRM Event of the Year

Totango

Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona!

Launching and Running Local SEO Events

Grade.us

If you don't live in one of the major cities running the big SEO and digital marketing events like SMX or MozCon, you might just want to start one of your own. Better yet, subscribe to the email list so you can get the heads-up about each new event right away. it's a free event.

CX University Joins The Focus Group for Upcoming Conference Events

CX University

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The Focus Group for upcoming conference events for Customer Experience World (CEW). CXU’s founder and CEO, Mohamed Latib, will be presenting and participating in several of the CEW events in 2019.

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? Event Producers.

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Debunking Natural Language Processing: Detecting Events

Clarabridge

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. but by the events for which those items were purchased. How are these event attributes best leveraged?

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers.

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2019 Quirk's Event Brooklyn: Behavior, Identity, and Agile

Chadwick Martin Bailey

If you’ve just returned from The Quirk’s Event Brooklyn, summarizing the most inspiring content can help prove the ROI for attending. From event-focused metrics (e.g., to sub-events (e.g., Agile was another hot topic at The Quirk’s Event.

Don’t Exhibit at Your Next Event Before Using this Research Hack

QuestionPro Audience

Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. At any event?

Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

Top 5 Benefits of Post-Event Surveys You Need to Know

ProProfs Chat

After all the hard work, money, and time; you finally packed up your long-awaited event, and it was probably the best moment of your life but was it the same for your audience or attendees? It’s a well-structured, simple, and striking ‘post-event survey.’. What is a Post-Event Survey?

Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” She fell in love with events and experiences during that time.

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Customer Experience Conference and Events Calendar 2018 – 2019

Smarter CX

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. May 2018 CX Events and Conferences.

Customer Experience Event: Xploration 16

Topdown

If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016.

CX Event Next Week | NGCX Conference

ForeSee

The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?

SaaS Events You Can’t Miss in 2019

Gainsight

Event Website. Event Website. Event Website. Event Website. Event Website. Event Website. Pulse, hosted by Gainsight, is the definitive learning and networking event for customer-driven professionals looking to grow their business and career.

How Liquid Advertising Measures Live Events through Social Listening

NetBase

The post How <strong>Liquid Advertising</strong> Measures Live Events through Social Listening appeared first on NetBase. Evan Wenger (Analyst, Liquid Advertising) talks about how NetBase helps them influence strategy throughout the video game world.

6 Fresh Ways To Make Your Event Special For Your Advocates

Influitive

There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base

The Customer Service and Experience Summit – a pan-European event focused solely on the changing face of customer experience and customer service

ijgolding

During the last ten years, I have attended many Customer Experience (CX) events around the globe. For the last 8 years, their annual event in the US has received rave reviews from practitioners – it is now coming to Europe!

COPC Inc. Global Events Calendar

COPC

Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand.

How a Keynote Speaker Prepares for an Event

Michel Falcon Experience

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences?Maybe Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?If

COPC Inc. Global Events Calendar

COPC

This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel