Expert insights. Personalized for you.
I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched. MORE
That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. More about Opentalk 2020 Virtual Opentalk 2020 Virtual will be a simulive event where you will have access to four on-demand keynotes on Business Continuity, CX Innovation and Best Practices. MORE
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers. MORE
As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. MORE
Looking for customer experience virtual events information for the rest of the summer? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this summer. Bookmark this page and check back as we update event information for the remainder of the summer. May 2020 CX Virtual Events. B2B Online Virtual Event. Toronto Network: Virtual Event – CX Strategies for Challenging Times. MORE
Building the perfect event requires careful planning and research. To do so, you must engage your participants with well-thought-out event survey questions. Articles MORE
As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected. MORE
Do you know about John Paul Events? John Paul has its own events agency! We can develop event concepts from A to Z and open secret doors for your clients. L’article [#PitchMyJob] John Paul Events est apparu en premier sur John Paul. MORE
In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement MORE
Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us? MORE
More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again! MORE
GetFeedback seamlessly connects with Salesforce so you can easily manage your data and build an integrated feedback program. Guides MORE
There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys MORE
The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events MORE
79 I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched. MORE
Events are great indicators of consumer interests and trends. We looked at event attendance data for January 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Indianapolis MORE
EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event. MORE
Planning and executing an event takes major time and money. The right conference and event survey questions help you deliver. Articles MORE
Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid-event. MORE
Events are great indicators of consumer interests and trends. We looked at event attendance data for February 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Daytona MORE
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send. MORE
The Food & Wine Classic is just one of the millions of events that Gravy analyzes each month to deliver its real-world consumer intelligence. Leave the kids at home, though – all events are strictly aged 21 and up. Food & Wine Classic in Aspen. MORE
“Optimove provides data and analytics-based services for planning, executing, measuring, and optimizing customer marketing plans” The post Optimove Acquires Event Streaming Startup Axonite appeared first on Optimove. MORE
These activities can include schedule elements that provide the agent with additional information on upcoming events. Agents can view all notes attached to exceptions and projects in My Schedule, so they have relevant information about all events (agendas, instructions, etc.). MORE
How to create and distribute post-even surveys that'll help you measure the success of your event and learn how to improve future events. Articles MORE
The 10-day event in the beginning of August boasts an average of over 500,000 attendees each year, and generates more than $800 million in revenue for the town of Sturgis, SD. Sturgis earned almost $270,000 in 2011 from selling event guides and sponsorships alone. MORE
Event and conference surveys are a great way to capture attendee feedback after the big day is over. Here are 10 quick tips on sending post-event surveys. Articles MORE
CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers. MORE
Events are great indicators of consumer interests and trends. We looked at event attendance data for April 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index. Blog Top 100 Events 2019 April MORE
The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. . MORE
Localz believe this is the first event focused on how Uber is impacting service communication. ‘Uberization’ is now listed in the Cambridge dictionary. MORE
Events are great indicators of consumer interests and trends. We looked at event attendance data for May 2019 to see which events are the most popular with US consumers right now. The post Top 100 Events: May 2019 appeared first on Gravy Analytics. MORE
If an event is cancelled in this country then you should receive a full refund, whether you paid to participate or to watch. If events start to be cancelled your contract is with the company to which you paid the money. MORE
Events are great indicators of consumer interests and trends. We looked at event attendance data for March 2019 to see which events are the most popular with US consumers right now. MORE
Events Related Topics GetFeedback
FEBRUARY 6, 2019
Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us?
GetFeedback
APRIL 15, 2019
There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys
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GetFeedback
NOVEMBER 20, 2018
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.
MaritzCX
SEPTEMBER 26, 2019
EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event.
Advertiser: ZoomInfo
In recent years, cold calling has become synonymous with rejection and failure. But the numbers aren't that clear; while less than 2% of today’s cold calls actually result in meetings, 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. What’s the verdict?
GetFeedback
JANUARY 2, 2020
Planning and executing an event takes major time and money. The right conference and event survey questions help you deliver. Articles
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GetFeedback
JANUARY 6, 2020
Event and conference surveys are a great way to capture attendee feedback after the big day is over. Here are 10 quick tips on sending post-event surveys. Articles
Influitive
APRIL 24, 2020
The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events
GetFeedback
MAY 13, 2019
The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .
GetFeedback
APRIL 15, 2019
Building the perfect event requires careful planning and research. To do so, you must engage your participants with well-thought-out event survey questions. Articles
Speaker: Skilljar Experts
The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.
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Calabrio
MAY 21, 2020
These activities can include schedule elements that provide the agent with additional information on upcoming events. Agents can view all notes attached to exceptions and projects in My Schedule, so they have relevant information about all events (agendas, instructions, etc.).
Kerry Bodine
APRIL 30, 2019
I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched.
GetFeedback
MAY 13, 2019
How to create and distribute post-even surveys that'll help you measure the success of your event and learn how to improve future events. Articles
Experience Investigators by 360Connext
MARCH 16, 2015
More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!
Speaker: Daniel Quick, Head of Customer Education, Asana
Every day, customers are faced with a multitude of different, often competing, priorities and your training program is no exception. It’s critical that both your content and your learning experience are highly engaging. In this Skilljar webinar, Daniel Quick, the Head of Customer Education at Asana, will share how he brings his background in game design into Customer Education, and help you do the same.
Kerry Bodine
APRIL 30, 2019
I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched.
Influitive
MARCH 17, 2020
The post Help: Virtual Event Options for Influitive Customers appeared first on Influitive. Events
John Paul
MARCH 27, 2019
Do you know about John Paul Events? John Paul has its own events agency! We can develop event concepts from A to Z and open secret doors for your clients. L’article [#PitchMyJob] John Paul Events est apparu en premier sur John Paul.
Gravy Analytics
JULY 29, 2019
The 10-day event in the beginning of August boasts an average of over 500,000 attendees each year, and generates more than $800 million in revenue for the town of Sturgis, SD. Sturgis earned almost $270,000 in 2011 from selling event guides and sponsorships alone.
Speaker: Chrissy Irvine, VP Customer Success, SmashFly, and Hannah Leary, Customer Success Operations Specialist, SmashFly
Whether it’s standing in line at the grocery store or in their Customer Education program, it’s no secret that today’s customers often seek out self-service options. Tune in to learn how (and when) to blend on-demand and instructor-led training, and discover why customer success and scaled education programs go hand-in-hand.
Kerry Bodine
JUNE 20, 2015
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers.
Gravy Analytics
JULY 11, 2019
Events are great indicators of consumer interests and trends. We looked at event attendance data for May 2019 to see which events are the most popular with US consumers right now. The post Top 100 Events: May 2019 appeared first on Gravy Analytics.
Talkdesk
APRIL 2, 2020
That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. More about Opentalk 2020 Virtual Opentalk 2020 Virtual will be a simulive event where you will have access to four on-demand keynotes on Business Continuity, CX Innovation and Best Practices.
inSided
MARCH 18, 2020
As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected.
Speaker: Natasha Husein, Product Marketing Manager, Clever
When you’re building a Customer Education program, your efforts will largely focus on content creation and strategy. In the midst of that development, it’s easy to overlook another core component of your program: marketing. In this webinar, Natasha Husein, Product Marketing Manager at classroom learning technology company, Clever, will present her strategy for branding Clever Academy, and creating customer champions that drive widespread program adoption across its broad user base.
inSided
MARCH 18, 2020
As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected.
Optimove
MAY 17, 2020
“Optimove provides data and analytics-based services for planning, executing, measuring, and optimizing customer marketing plans” The post Optimove Acquires Event Streaming Startup Axonite appeared first on Optimove.
CSM Magazine
SEPTEMBER 18, 2019
Localz believe this is the first event focused on how Uber is impacting service communication. ‘Uberization’ is now listed in the Cambridge dictionary.
Gravy Analytics
MAY 24, 2019
Events are great indicators of consumer interests and trends. We looked at event attendance data for April 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index. Blog Top 100 Events 2019 April
Speaker: Hillary Curran, Head of Customer Experience, Guru
So much of today’s customer experience happens online. Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. The digital communication experiences you provide your customers can have a make-or-break impact on their opinions of your product and services, as well as your brand. So, what things must you consider when crafting an ideal digital communication experience? Hillary Curran, Head of Customer Experience at Guru, will share several tools to help you create thoughtful, delightful, and engaging experiences for your customers as you scale.
Gravy Analytics
APRIL 26, 2019
Events are great indicators of consumer interests and trends. We looked at event attendance data for March 2019 to see which events are the most popular with US consumers right now.
Smarter CX
MAY 19, 2020
Looking for customer experience virtual events information for the rest of the summer? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this summer. Bookmark this page and check back as we update event information for the remainder of the summer. May 2020 CX Virtual Events. B2B Online Virtual Event. Toronto Network: Virtual Event – CX Strategies for Challenging Times.
Gravy Analytics
APRIL 15, 2019
Events are great indicators of consumer interests and trends. We looked at event attendance data for January 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Indianapolis
Gravy Analytics
APRIL 15, 2019
Events are great indicators of consumer interests and trends. We looked at event attendance data for February 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index Daytona
Bold360
MARCH 12, 2020
CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers.
Gravy Analytics
JUNE 12, 2019
The Food & Wine Classic is just one of the millions of events that Gravy analyzes each month to deliver its real-world consumer intelligence. Leave the kids at home, though – all events are strictly aged 21 and up. Food & Wine Classic in Aspen.
Helen Dewdney
APRIL 11, 2020
If an event is cancelled in this country then you should receive a full refund, whether you paid to participate or to watch. If events start to be cancelled your contract is with the company to which you paid the money.
Influitive
JANUARY 11, 2019
In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement
ProProfs Chat
APRIL 17, 2020
Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid-event.
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