INDUSTRY INSIGHTS YOUR PEERS ARE READING
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver. MORE
There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement. MORE
To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events. MORE
There were several speakers present for the event, covering topics from incorporating storytelling in CX programs to proving change across the business and showcasing success through action. You can read about the highlights from last year’s event here to get you in the mood. MORE
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers. MORE
The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food? MORE
Event Recap - The 2018 Q4 Experience Meetup co-hosted by Chattermill and Usabilla. Events. Were you unable to make the event? We’ve put together our favourite highlights from our recent event. MORE
A packed hall is a good sign for an event hosting provider, because spectators constitute a major revenue opportunity for them. The firm works in tandem with a slew of ticket sales companies and serves as a central hub of information about different types of events. MORE
Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. At any event? MORE
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. MORE
WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee. MORE
Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events? MORE
Infographic Thought Leadership Mobility Meetings Events Employee Engagement DigitizationFive Best and Worst CX Practices. MORE
South by Southwest (SXSW) will take place from March 10 through March 19, 2017 in Austin – and we here at ReviewTrackers are thrilled to be taking part in this epic event with an event of our own, The Customer Social. Attend our biggest event yet. This is an interactive event. MORE
Chicago, Illinois, May 10-12. I’ll be a presenter at Document Strategy Forum ‘16 in Chicago, Illinois, at 3:00 p.m. on Tuesday, May 10, 2016. MORE
More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again! MORE
There are two major reasons why people come to an event. Blog CX Events Features Integrated Tech Mobility Thought LeadershipThe first is to learn something or grow their experience and knowledge. The second is to network and connect with peers. MORE
Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83 MORE
Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. May 2018 CX Events and Conferences. MORE
While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” She fell in love with events and experiences during that time. MORE
Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Austin Texas: Sheila McGee-Smith – Founder and Principal Analyst, McGee-Smith Analytics. The final stop on our 2017 Talkdesk Road Show is Austin, Texas on Sept 13th! MORE
WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee. MORE
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? Event Producers. MORE
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver MORE
There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement. MORE
Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences?Maybe Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?If MORE
Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in New York City: Shep Hyken – Chief Amazement Officer, Shepard Presentations. The 2017 Talkdesk Road Show is off to NYC ! MORE
Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Global Events Calendar appeared first on COPC Inc. CX17, Indianapolis, IN. Kathleen Jezierski, chief operating officer, COPC Inc., MORE
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send. MORE
Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Other Events: May 25, 2017. This customer experience event offers educational classes, partner events, technical demos, and breakout sessions. CX17, Indianapolis, IN. MORE
Featured Event: February 6 – 8, 2017. will be participating at the the Customer Response Summit, an exclusive three-day event for customer experience executives hosted by Execs In The Know. At the event, COPC Inc. For more information about this event, go to [link]. Future Events: February 23, 2017. will be attending the CXMB Series Workshop , a one-day event hosted by Execs In The Know at Scotiabank, Canada’s international bank. MORE
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. MORE
If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016. MORE
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet. MORE
During the last ten years, I have attended many Customer Experience (CX) events around the globe. For the last 8 years, their annual event in the US has received rave reviews from practitioners – it is now coming to Europe! MORE
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel MORE
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers. MORE
Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83 MORE
Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand. MORE
Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona! MORE
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver MORE
Three Unique Professional Development Events for Customer Service Professionals. Created and Facilitated by Myra Golden. How to Handle Difficult Customers Using Verbal Aikido. 5 Aikido Principles for Creating Calm, Defusing Anger and Moving to Closure with Difficult Customers. MORE
Events Related Topics GetFeedback
NOVEMBER 20, 2018
Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.
360Connext
MARCH 16, 2015
More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!
CXApp
OCTOBER 31, 2018
Infographic Thought Leadership Mobility Meetings Events Employee Engagement DigitizationFive Best and Worst CX Practices.
CXApp
JULY 26, 2018
WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.
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forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. calabrio.com 1 Forecast accuracy is one of the most important. metrics by which workforce management (WFM).
CXApp
JULY 26, 2018
WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.
Totango
AUGUST 27, 2018
Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona!
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Kerry Bodine
JANUARY 4, 2017
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? Event Producers.
QuestionPro Audience
APRIL 16, 2018
Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. At any event?
Kerry Bodine
JANUARY 13, 2016
I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers.
Customer Bliss
MAY 23, 2017
While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” She fell in love with events and experiences during that time.
Smarter CX
APRIL 19, 2018
Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. May 2018 CX Events and Conferences.
Brand Watch
OCTOBER 16, 2018
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Topdown
MARCH 4, 2016
If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016.
CXApp
JULY 17, 2018
There are two major reasons why people come to an event. Blog CX Events Features Integrated Tech Mobility Thought LeadershipThe first is to learn something or grow their experience and knowledge. The second is to network and connect with peers.
COPC
AUGUST 10, 2016
Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand.
COPC
APRIL 14, 2016
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel
Michel Falcon Experience
MARCH 28, 2016
Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences?Maybe Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?If
MaritzCX
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.
MaritzCX
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver
MaritzCX
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver
Talkdesk
SEPTEMBER 11, 2017
Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Austin Texas: Sheila McGee-Smith – Founder and Principal Analyst, McGee-Smith Analytics. The final stop on our 2017 Talkdesk Road Show is Austin, Texas on Sept 13th!
Talkdesk
SEPTEMBER 7, 2017
Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in New York City: Shep Hyken – Chief Amazement Officer, Shepard Presentations. The 2017 Talkdesk Road Show is off to NYC !
MaritzCX
NOVEMBER 9, 2012
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.
MaritzCX
NOVEMBER 9, 2012
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.
MaritzCX
NOVEMBER 9, 2012
I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.
COPC
MARCH 31, 2017
Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Global Events Calendar appeared first on COPC Inc. CX17, Indianapolis, IN. Kathleen Jezierski, chief operating officer, COPC Inc.,
CSM Magazine
SEPTEMBER 18, 2018
A packed hall is a good sign for an event hosting provider, because spectators constitute a major revenue opportunity for them. The firm works in tandem with a slew of ticket sales companies and serves as a central hub of information about different types of events.
COPC
FEBRUARY 2, 2017
Featured Event: February 6 – 8, 2017. will be participating at the the Customer Response Summit, an exclusive three-day event for customer experience executives hosted by Execs In The Know. At the event, COPC Inc. For more information about this event, go to [link]. Future Events: February 23, 2017. will be attending the CXMB Series Workshop , a one-day event hosted by Execs In The Know at Scotiabank, Canada’s international bank.
ReviewTrackers
FEBRUARY 22, 2017
South by Southwest (SXSW) will take place from March 10 through March 19, 2017 in Austin – and we here at ReviewTrackers are thrilled to be taking part in this epic event with an event of our own, The Customer Social. Attend our biggest event yet. This is an interactive event.
ForeSee
MARCH 17, 2016
The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?
Topdown
MARCH 22, 2016
Chicago, Illinois, May 10-12. I’ll be a presenter at Document Strategy Forum ‘16 in Chicago, Illinois, at 3:00 p.m. on Tuesday, May 10, 2016.
Confirmit
OCTOBER 3, 2018
There were several speakers present for the event, covering topics from incorporating storytelling in CX programs to proving change across the business and showcasing success through action. You can read about the highlights from last year’s event here to get you in the mood.
ReviewTrackers
MAY 8, 2017
To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events.
Chattermill
DECEMBER 2, 2018
Event Recap - The 2018 Q4 Experience Meetup co-hosted by Chattermill and Usabilla. Events. Were you unable to make the event? We’ve put together our favourite highlights from our recent event.
CXApp
JUNE 26, 2018
Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83
CXApp
JUNE 26, 2018
Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83
Michel Falcon Experience
MARCH 28, 2016
Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?
COPC
MAY 11, 2017
Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Other Events: May 25, 2017. This customer experience event offers educational classes, partner events, technical demos, and breakout sessions. CX17, Indianapolis, IN.
CXApp
JULY 17, 2018
There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement.
CXApp
JULY 17, 2018
There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement.
ijgolding
JULY 18, 2018
During the last ten years, I have attended many Customer Experience (CX) events around the globe. For the last 8 years, their annual event in the US has received rave reviews from practitioners – it is now coming to Europe!
Myra Golden
JUNE 2, 2016
Three Unique Professional Development Events for Customer Service Professionals. Created and Facilitated by Myra Golden. How to Handle Difficult Customers Using Verbal Aikido. 5 Aikido Principles for Creating Calm, Defusing Anger and Moving to Closure with Difficult Customers.
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