article thumbnail

[Experience Action Podcast] Event Planning and CX

Experience Investigators by 360Connext

The magic of attending a truly exceptional event stays with us long after we’ve returned home. What makes some events so memorable while others fade quickly from memory? In this episode, we tackle a listener question about customer experience best practices for event planners seeking to create standout experiences.

article thumbnail

Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest

eglobalis

Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest Last week, we had the amazing event in Atlanta, CRM Playaz IRL 2025 , hosted by the venerable “Godfather of CRM” Paul Greenberg and Brent Leary , an incredible team working together. As I found only one since I arrived late to take it.

CRM 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ultimate Guide to Google My Business Posts

InMoment XI

Google Posts are an invaluable tool for businesses to communicate updates, offers, and events directly to their audience. These posts appear on your business listing, providing a direct channel to communicate updates, promotions, and events. Events: Share details of upcoming events to increase registrations and drive foot traffic.

article thumbnail

How Infosys improved accessibility for Event Knowledge using Amazon Nova Pro, Amazon Bedrock and Amazon Elemental Media Services

AWS Machine Learning

Infosys , a leading global IT services and consulting organization, used its digital expertise to tackle this challenge by pioneering, Infosys Event AI, an innovative AI-based event assistant. The absence of such a system hinders effective knowledge sharing and utilization, limiting the overall impact of events and workshops.

article thumbnail

Making the Moment: The Art of Creating Events That Drive Results

Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective

In a world where every brand is vying for attention, how do you make your events stand out? Whether you're planning a large-scale conference or an exclusive executive gathering, this session will explore how to elevate event engagement, strengthen brand perception, and maximize ROI.

article thumbnail

Six Reasons to Attend XI Forum Sydney 2022

InMoment XI

The InMoment Team is so excited for this year’s event, which will be in-person for the first time since the pandemic hit—and we know that this is an incredible opportunity for anyone, whether you’re just starting out on your CX journey or you’re ready to shake things up. 6 Reasons to Attend APAC’s Next CX Event, XI Forum Sydney.

article thumbnail

May the Customer Experience (CX) Force be with you!

ECXO

Community Building : Create spaces where customers can connect, such as online forums, social media groups, or live events. Whether it’s through online forums, social media groups, or customer events, building a community can transform your customers into a loyal tribe.

article thumbnail

Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

📈 Don't miss out on this exclusive event! . 🗺 Practical Use Case: Learn practical strategies and techniques for implementing CX orchestration to enhance your customer journeys. This will include a real-world example and actionable steps that you can take to apply orchestration in your own organization.

article thumbnail

Promoting Customer Success with Diverse Learning Channels

Speaker: Chrissy Irvine, VP Customer Success, SmashFly, and Hannah Leary, Customer Success Operations Specialist, SmashFly

Skilljar will send out the recording after the event! Why customer success and scaled education programs go hand-in-hand. Register now to reserve your spot on October 22nd. Can't make it?

article thumbnail

Building Your Customer Education Brand: Using Customer Champions to Drive Widespread Program Adoption

Speaker: Natasha Husein, Product Marketing Manager, Clever

Skilljar will send out the recording after the event. Creating customer champions for your education program. Tips and tricks for branding your customer education. Register now to reserve your spot on September 25th! Can't make it?

article thumbnail

[Live Webinar] Creating Delightful Customer Education Programs that Drive Business Outcomes

Speaker: Daniel Quick, Head of Customer Education, Asana

Register anyways and Skilljar will send a recording out after the event. How to marry learner engagement and learning outcomes when designing content. Register now to reserve your spot! Can't make it? January 22nd, 2020 10:00 AM PST, 1:00 PM EST, 6:00 PM GMT

article thumbnail

Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

Don't miss this exclusive event! Register today and receive FREE GIFTS from Steve after the webinar! 🗓 Thursday, January 11th, 2024 at 9:30am PST, 12:30pm EST, 5:30pm GMT

article thumbnail

Engage Better, Gift Smarter, Win Big: Events That Deliver ROI

Speaker: Hanan Polinovski, Events Manager and David Brown, Sr. Marketing & Events Lead

Are your events living up to expectations? Get ready to transform your event strategy! Join event marketing pros Hanan Polinovski from Printfection and David Brown from Bonusly for a fast-paced webinar about turning your event efforts into serious ROI. Are you getting quality leads from your sponsorships?

article thumbnail

The Best Ideas From CS Experts Worldwide – All in One Place

Propel23, the world’s first and best online event for CS professionals, had 30+ sessions focused on distinct aspects of post-sale operations.

article thumbnail

Cold Calling Tips and Tricks

However, there is also strong evidence which points to the contrary - 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. In fact, less than 2% of today’s cold calls actually result in meetings, and 63% of sales professionals say it’s what they dislike most about their jobs. What’s the verdict?