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Get Inspired at the Experience Management Event of the Year

InMoment XI

EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event. This one-day free event is hosted in New York, designed to deliver best practices, inspiring idea exchanges, case studies, and expertise from top thought leaders and practitioners of experience management programs.

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Top 10 Tips for Gathering Event Attendee Feedback


Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys.

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Golden Ticket to Customer Experience Event

Doing CX Right

Get Golden Ticket To invite-only Customer Experience Event covering airfare, hotel and event costs. The post Golden Ticket to Customer Experience Event appeared first on Doing CX Right. Only for DoingCXRight subscribers this week. Learn details and register for drawing by Feb 9.

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The CX Event You Don’t Want to Miss

Heart of the Customer

The post The CX Event You Don’t Want to Miss appeared first on Heart of the Customer. Back then, I had no idea my curiosity would lead to a massive two-year research undertaking involving hundreds of hours of interviews with CX professionals and hundreds more survey […].

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CMSWire CONNECT - Elevate Your Customer Experiences | May 10-12, 2023, Austin, TX

Speaker: Scott Galloway, Professor of Marketing at NYU Stern; Tope Sadiku, Strategic Planning Lead - Strategy, Transformation, Agile and Digital Revolution at The Kraft Heinz Company

CMSWire CONNECT Conference is a must-attend event for customer experience professionals looking to stay up-to-date with the latest industry trends and connect with colleagues. Calling all CX experts! Join experts from various industries to discuss strategies for providing exceptional customer experiences.

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Join me at Medallia’s Experience 21 Event

Kerry Bodine

On Wednesday, May 19, I’ll be joining forces with my friend and former Forrester colleague Megan Burns at Medallia’s Experience 21 event. Register now for this free event ! The post Join me at Medallia’s Experience 21 Event appeared first on Bodine & Co.

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5 Overlooked Tips for Hosting a Great Online Event

Zonka Feedback

Virtual events provide an excellent opportunity for global networking and engagement, but they also come with unique challenges. To make your online event a success, it is important to create unforgettable experiences while harnessing the true potential of technology. Let us explore some tips to help you achieve this.

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How Great Organizations Empower Customer Experience Teams

Speaker: Conference Speakers

Lunch is on us for qualified attendees when you attend our event! Operationalizing Voice of the Customer and Empowering the Frontline. The Human Factor: Blending AI, Insights, and Conversations to Solve Customer Pains. Save your spot.

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Promoting Customer Success with Diverse Learning Channels

Speaker: Chrissy Irvine, VP Customer Success, SmashFly, and Hannah Leary, Customer Success Operations Specialist, SmashFly

Skilljar will send out the recording after the event! Why customer success and scaled education programs go hand-in-hand. Register now to reserve your spot on October 22nd. Can't make it?

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Building Your Customer Education Brand: Using Customer Champions to Drive Widespread Program Adoption

Speaker: Natasha Husein, Product Marketing Manager, Clever

Skilljar will send out the recording after the event. Creating customer champions for your education program. Tips and tricks for branding your customer education. Register now to reserve your spot on September 25th! Can't make it?

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[Live Webinar] Creating Delightful Customer Education Programs that Drive Business Outcomes

Speaker: Daniel Quick, Head of Customer Education, Asana

Register anyways and Skilljar will send a recording out after the event. How to marry learner engagement and learning outcomes when designing content. Register now to reserve your spot! Can't make it? January 22nd, 2020 10:00 AM PST, 1:00 PM EST, 6:00 PM GMT

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Cold Calling Tips and Tricks

However, there is also strong evidence which points to the contrary - 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. In fact, less than 2% of today’s cold calls actually result in meetings, and 63% of sales professionals say it’s what they dislike most about their jobs. What’s the verdict?

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Future-Proof Your L&D With New Tech and Gamification

Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology

Between new technologies and unpredictable events worldwide, it can be difficult to know what challenges we should be ready for. We all know that L&D organizations need to be ready for the future, but what does being future-proof actually look like?

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The Better Way to Onboard Customers

Speaker: Skilljar Experts

Register anyways and we'll send a recording out after the event. Trends and opportunities we see among our customer base. How digital resources can support your onboarding program. Register now to reserve your spot! Can't make it? April 14th, 2020 10:00 AM PDT, 1:00 PM EDT, 5:00 PM GMT

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Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

Your customer’s expectation — whether reaching out about an issue via chat, completing an online form for an event, phoning a call center, or browsing your website’s resources — is an effortless and efficient information transfer, so they can get back to focusing on their bottom line. So much of today’s customer experience happens online.