The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.

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March Madness! Events for Customer Experience Excellence

360Connext

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!

Don’t Spook Your Event Attendees

CXApp

Infographic Thought Leadership Mobility Meetings Events Employee Engagement DigitizationFive Best and Worst CX Practices.

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

The Top 3 Ways to Forecast for Your Contact Center

forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. calabrio.com 1 Forecast accuracy is one of the most important. metrics by which workforce management (WFM).

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Don’t Miss the CRM Event of the Year

Totango

Join Totango at the CRM event of the year – SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain. Find more about the event here. Conference Customer Success EventJoin Totango at SAP Customer Experience LIVE in Barcelona!

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? Event Producers.

CEM 156

Don’t Exhibit at Your Next Event Before Using this Research Hack

QuestionPro Audience

Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. At any event?

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Event Producers.

CEM 156

Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” She fell in love with events and experiences during that time.

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Customer Experience Conference and Events Calendar 2018 – 2019

Smarter CX

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. April 2018 CX Events and Conferences. May 2018 CX Events and Conferences.

#RoyalWedding vs #RoyalBaby: Which Royal Event Generates More Excitement?

Brand Watch

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Customer Experience Event: Xploration 16

Topdown

If you’re planning to go to the event, we’d love to see you there! Orlando, Florida, April 5-7. I’ll be a presenter at Xploration® 16 in Orlando, Florida, at 8:30 a.m. on Tuesday, April 5, 2016.

Five Mobile App Features That Help Event Apps Stand Above the Competition

CXApp

There are two major reasons why people come to an event. Blog CX Events Features Integrated Tech Mobility Thought LeadershipThe first is to learn something or grow their experience and knowledge. The second is to network and connect with peers.

COPC Inc. Global Events Calendar

COPC

Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.” The event will be held on 25-26 October at the Intercontinental hotel in Sydney. Previous Events: August 19: Auckland, New Zealand.

COPC Inc. Global Events Calendar

COPC

This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events. Featured Event: April 26, 2016, Phoenix, AZ. Future Events: May 4, San Diego, CA. Global Events Calendar appeared first on COPC Inc. Customer Experience Customer Satisfaction Events Multichannel

How a Keynote Speaker Prepares for an Event

Michel Falcon Experience

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences?Maybe Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?If

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver

Austin Speakers for Designing Your Intelligent Contact Center Talkdesk Event

Talkdesk

Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Austin Texas: Sheila McGee-Smith – Founder and Principal Analyst, McGee-Smith Analytics. The final stop on our 2017 Talkdesk Road Show is Austin, Texas on Sept 13th!

NYC Speakers for Designing Your Intelligent Contact Center Talkdesk Event

Talkdesk

Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in New York City: Shep Hyken – Chief Amazement Officer, Shepard Presentations. The 2017 Talkdesk Road Show is off to NYC !

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.

The 2012 Market Research Event Will Focus on Social Media

MaritzCX

I have been attending The Market Research Event for at least 10 years, and have had the privilege of presenting research findings and points-of-view during most of those years. The Market Research Event has always been one of the best conferences of its type, but this year promises to be the most exciting yet.

COPC Inc. Global Events Calendar

COPC

Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Global Events Calendar appeared first on COPC Inc. CX17, Indianapolis, IN. Kathleen Jezierski, chief operating officer, COPC Inc.,

It’s High Time to Enhance Your Event Ticketing App With Advanced Functionality

CSM Magazine

A packed hall is a good sign for an event hosting provider, because spectators constitute a major revenue opportunity for them. The firm works in tandem with a slew of ticket sales companies and serves as a central hub of information about different types of events.

COPC Inc. Global Events Calendar

COPC

Featured Event: February 6 – 8, 2017. will be participating at the the Customer Response Summit, an exclusive three-day event for customer experience executives hosted by Execs In The Know. At the event, COPC Inc. For more information about this event, go to [link]. Future Events: February 23, 2017. will be attending the CXMB Series Workshop , a one-day event hosted by Execs In The Know at Scotiabank, Canada’s international bank.

SXSW Interactive Parties: Meet ReviewTrackers at These Events

ReviewTrackers

South by Southwest (SXSW) will take place from March 10 through March 19, 2017 in Austin – and we here at ReviewTrackers are thrilled to be taking part in this epic event with an event of our own, The Customer Social. Attend our biggest event yet. This is an interactive event.

CX Event Next Week | NGCX Conference

ForeSee

The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?

Customer Experience Event: Document Strategy Forum 16

Topdown

Chicago, Illinois, May 10-12. I’ll be a presenter at Document Strategy Forum ‘16 in Chicago, Illinois, at 3:00 p.m. on Tuesday, May 10, 2016.

Onto the Next Event – 5th Annual Insurance Summit

Confirmit

There were several speakers present for the event, covering topics from incorporating storytelling in CX programs to proving change across the business and showcasing success through action. You can read about the highlights from last year’s event here to get you in the mood.

Customer Experience Conferences and Events to Attend in 2017

ReviewTrackers

To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events.

Event Recap - The 2018 Q4 Experience Meetup co-hosted by Chattermill and Usabilla

Chattermill

Event Recap - The 2018 Q4 Experience Meetup co-hosted by Chattermill and Usabilla. Events. Were you unable to make the event? We’ve put together our favourite highlights from our recent event.

The Unprecedented Power of Embedded Events and How You Can Harness It

CXApp

Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83

The Unprecedented Power of Embedded Events and How You Can Harness It

CXApp

Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Expanding The Event Horizon There are 1.83

How a Keynote Speaker Prepares for an Event

Michel Falcon Experience

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?

New listings–COPC Inc. Global Events Calendar

COPC

Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Other Events: May 25, 2017. This customer experience event offers educational classes, partner events, technical demos, and breakout sessions. CX17, Indianapolis, IN.

Five Mobile App Features That Help Event Apps Stand Above the Competition

CXApp

There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement.

Five Mobile App Features That Help Event Apps Stand Above the Competition

CXApp

There are two major reasons why people come to an event. Naturally, this means as long as you are meeting those two needs via your event management program you’re doing just fine. That’s why mobile event apps — once nothing more than a “nice” opportunity — are now a requirement.

The Customer Service and Experience Summit – a pan-European event focused solely on the changing face of customer experience and customer service

ijgolding

During the last ten years, I have attended many Customer Experience (CX) events around the globe. For the last 8 years, their annual event in the US has received rave reviews from practitioners – it is now coming to Europe!

Contact Center Training Events with Myra Golden

Myra Golden

Three Unique Professional Development Events for Customer Service Professionals. Created and Facilitated by Myra Golden. How to Handle Difficult Customers Using Verbal Aikido. 5 Aikido Principles for Creating Calm, Defusing Anger and Moving to Closure with Difficult Customers.