Top Customer Care Trends to Consider as You Plan for the New Year
BlueOcean
NOVEMBER 13, 2023
“Most customers are willing to pay more for great customer service and an overall convenient, positive experience with a brand. Enter VoC analytics, which can be used to build positive experiences between your company and your customers while enhancing your brand.” says Alan Masarek, Avaya CEO. Wise words from CallMiner.
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