And the Customers Tweeted Happily Ever After
Storyminers
AUGUST 20, 2020
Thanks to social media, you no longer own your story—or your brand. The Apple sales support staff knows the store’s products inside and out, and if a customer wants more training, it’s for sale: $100 for 50 hours, or $2 per hour. Data for Kroger’s revenue per square foot is from 2008. But there’s a problem.
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