AWS Machine Learning

FEBRUARY 6, 2024

A key part of the submission process is authoring regulatory documents like the Common Technical Document (CTD), a comprehensive standard formatted document for submitting applications, amendments, supplements, and reports to the FDA. This post is co-written with Ilan Geller, Shuyu Yang and Richa Gupta from Accenture.

Government 101

Government Report System Guidelines 101

SurveySensum

FEBRUARY 13, 2024

User Experience means how people get and engage with a service or a product. Startups must dedicate resources and time to comprehensive user research. Creating detailed customer profiles is key; it allows you to tailor your services and products to meet user expectations. So, what’s this User Experience thing?

User Experience 52

User Experience Strategy Feedback Social Media 52

SmartMessage Blog

MAY 16, 2023

ChatGPT is an artificial intelligence product that gained over a million members in a week, breaking the popularization record of previous web-based platforms into history. AI products for content creation started to take their place in the market gradually.

Marketing 52

Marketing Chatbots e-support Social Media 52

Circular Edge

APRIL 22, 2020

and 58 new Applications enhancements for digital process automation and ERP optimization including Orchestration Debugger, User Experience & Extensibility Improvements, Project Status Inquiry , Work Order Ledger and so much more. JD Edwards Re-Imagined. First, Lyle announced an extension of Premier Support for 9.2

Resources 52

Resources Innovation Roadmap Self Service 52

AWS Machine Learning

APRIL 12, 2023

Globally, many organizations have critical business data dispersed among various content repositories, making it difficult to access this information in a streamlined and cohesive manner. Amazon Kendra is an intelligent enterprise search service that allows users to search across different content repositories.

Case Study 88

Case Study Groups Study Policies 88

SmartMessage Blog

JANUARY 12, 2023

ChatGPT is an artificial intelligence product that gained over a million members in a week, breaking the popularization record of previous web-based platforms into history. AI products for content creation started to take their place in the market gradually.

Marketing 52

Marketing Chatbots e-support Social Media 52

Magellan Solutions

AUGUST 23, 2023

It includes customer segmentation, content optimization, social media marketing, and chatbots. It includes customer segmentation, content optimization, social media marketing, and chatbots. 85% of marketers use AI and claim it improves content personalization. AI has transformed marketing strategies and is a powerful tool.

Tools 98

Tools Marketing Social Media Advertising 98

Circular Edge

APRIL 17, 2019

Lyle Ekdahl first reinforced JD Edwards as the digital platform that enables transformation and encouraged the JDE community to move beyond traditional ERP and adopt components of digital transformation including 9.2, platform by next year and will have at least 10 years of premier support remaining (Source: Quest Oracle Community).

Resources 40

Resources Customer Journeys Roadmap Innovation 40

Circular Edge

APRIL 17, 2019

Lyle Ekdahl first reinforced JD Edwards as the digital platform that enables transformation and encouraged the JDE community to move beyond traditional ERP and adopt components of digital transformation including 9.2, platform by next year and will have at least 10 years of premier support remaining (Source: Quest Oracle Community).

Resources 40

Resources Customer Journeys Roadmap Innovation 40

Totango

AUGUST 25, 2022

For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Six Customer Engagement SaaS Strategies That Work. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue.

Customer Engagement 97

Customer Engagement Engagement Tips Strategy 97

SmartMessage Blog

FEBRUARY 25, 2024

Cross marketing definition is an innovative and collaborative marketing strategy where brands join forces to promote each other’s products or services. By combining resources, expertise, and audiences, cross marketing creates a powerful platform for brands to expand their reach and visibility.

Examples 52

Examples Marketing Automotive Fashion 52

AWS Machine Learning

SEPTEMBER 22, 2023

Reinforcement Learning from Human Feedback (RLHF) is recognized as the industry standard technique for ensuring large language models (LLMs) produce content that is truthful, harmless, and helpful. In this blog post, we ask annotators to rank model outputs based on specific parameters, such as helpfulness, truthfulness, and harmlessness.

Training 96

Training Policies e-support Data 96

Uniphore

JANUARY 25, 2022

A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. Applications considered early in their hype cycle reached maturity at breakneck speed, and our tech predictions became a reality even faster than we anticipated. What was once an optional add-on service is now a staple of virtually every online purchase.

Healthcare 130

Healthcare Video Banking Contact Center 130

AWS Machine Learning

MAY 25, 2023

One of the most common applications of generative AI and large language models (LLMs) in an enterprise environment is answering questions based on the enterprise’s knowledge corpus. In this post we provide a step-by-step guide with all the building blocks for creating an enterprise ready RAG application such as a question answering bot.

Chatbots 76

Chatbots Data Training How To 76

Russel Lolacher

DECEMBER 20, 2021

Between TranBC (safety and education) and DriveBC (travel information), and various web applications and customer-centric content, all operating daily, we’ve been connecting with our audience enough to have a good sense of what is expected of us from the public, and what works and what doesn’t. this work is important!

Customer Care 98

Customer Care Transportation Social Media Government 98

AWS Machine Learning

MAY 5, 2023

Amazon Kendra is an intelligent search service powered by ML, and Amazon Rekognition is an ML service that can identify objects, people, text, scenes, and activities from images or videos. However, generic search queries would span a wide range of services and across different content creation dates.

Training 101

Training Examples How To Data 101

SurveySparrow

NOVEMBER 1, 2021

Googling hr influencers on the internet will give you boatloads of advice and tips from experienced HR professionals in blogs, social media posts, videos, carousal, and whatnot. 2020 was a tough year for everyone. People lost jobs, companies lost incredible talents, and everything came to a standstill. Why Follow HR Influencers?

Social Media 98

Social Media Tips Conference Leadership 98

SmartKarrot

FEBRUARY 12, 2021

Finding the right information and content is important. The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. SaaS (software as a service) companies have seen an exponential growth in the business sphere. The 20 Best SaaS Blogs You Must Follow. All That SaaS. SaaSMetrics.

B2B 23

B2B eBook Social Media Metrics 23

AWS Machine Learning

AUGUST 22, 2022

Amazon Kendra is an intelligent search service powered by machine learning (ML). With Amazon Kendra, you can easily aggregate content from a variety of content repositories into a centralized index that lets you quickly search all your enterprise data and find the most accurate answer. Then complete the following steps.

Policies 70

Policies Data Travel Management 70

AWS Machine Learning

OCTOBER 2, 2023

We show you how to use AWS IoT Greengrass to manage model inference at the edge and how to automate the process using AWS Step Functions and other AWS services. ONNX also provides optimized runtimes for the most common edge hardware platforms. In Part 2 , we showed how to automate the labeling and model training parts of the pipeline.

Training 89

Training Software System Effort Score 89

BirdEye

JULY 10, 2023

In this blog, you’ll learn how to leverage competitive intelligence effectively keeping you one step ahead in your market. Table of contents Defining competitive intelligence Why is competitive intelligence important? It’s the practice of collecting and examining data about your industry, rivals, and products or services.

Social Media 94

Social Media Competitive Advantage Analysis Financial 94

Comm100

APRIL 30, 2020

Almost every customer service team is going to be receiving queries they haven’t had to field before and may not even know the answers to. And with a simplified interface and rich content support, you can add new Q&As into your Knowledge Base with minimal effort and maximum effectiveness.

Knowledge Base 131

Knowledge Base Omni-Channel Self Service Social Media 131

Beyond Philosophy

SEPTEMBER 14, 2023

Task Automation: This type of AI is heavily used for software applications where tasks route from one party to another. This AI category also automates internal processes and generates personalized content for that customer along their journey. To be counted among them requires preparation. It didn’t.

Self Service 88

Self Service Software Analytics Examples 88

Lithium

MAY 3, 2022

Join us as the Khoros product team shares recent innovations to the Khoros platform and walks through upcoming releases on our roadmap. In this webinar you’ll: Learn about key innovations and investments across the Khoros platform. Understand how Khoros is progressing across our platform, including: Marketing, Care, Community, and AI.

Multi-Channel 52

Multi-Channel Social Media Roadmap Metrics 52

Russel Lolacher

DECEMBER 20, 2021

Between TranBC (safety and education) and DriveBC (travel information), and various web applications and customer-centric content, all operating daily, we’ve been connecting with our audience enough to have a good sense of what is expected of us from the public, and what works and what doesn’t. this work is important!

Customer Care 59

Customer Care Transportation Social Media Government 59

CSM Magazine

MARCH 3, 2022

Software as a Service (SaaS) has become the new normal of the 2020s. Whether a company is advanced or not, they’re required to adapt to the new normal and are becoming firmly dependent on SaaS applications. You may be asking yourself, why are SaaS applications becoming a must to use in the modern era?

Tools 52

Tools Management Travel Transportation 52

SurveySparrow

DECEMBER 8, 2023

Here’s a sneak peek at the topics we will cover in this blog: All That You Need to Know About Forms 8 Types of Forms Best Practices Off we go! Tailoring Services: Businesses use forms to understand what you like, what you don’t, and how they can make your experience better. What is a Form? Did you get the gist?

Engagement 52

Engagement Survey Feedback Healthcare 52

datastax

FEBRUARY 12, 2019

I found their term ‘Context Economy’ particularly insightful and the content on why it’s important to be spot on. RDBMSs do indeed store and enforce relationships between data elements, however they are crippled in supporting today’s modern cloud-style applications in several ways. I like the analysts at the 451 Research Group.

Fashion 78

Fashion Trends Conference Groups 78

SurveySparrow

JUNE 27, 2023

This blog is about the ten best tools you can use in 2023 to improve your customer experiences. Robust Integration Capabilities : SurveySparrow integrates seamlessly with various tools and platforms, offering a unified view of the customer journey. They show you how customers interact with your business.

Customer Journeys 52

Customer Journeys Analytics Tools Analysis 52

Totango

MARCH 26, 2021

Build a reputation as a thought leader by sharing content that meets your audience’s needs. Some information is out-of-date, while some presentations give a partial perspective on the customer lifecycle. What is a Customer Lifecycle? Tactical goals: Making prospects aware of your brand and value proposition. Generating web traffic.

Customer Journeys 66

Customer Journeys Net Promoter Score Social Media Sales 66

ChurnZero

JANUARY 20, 2021

This is a guest blog post by Justine Dennis, Manager, Customer Success & Support at Fusebill. . If you take care of your customers from day one, you create a kind of kick-start for new customers,” Meyns said on the business’s blog. PieSync is a SaaS business that offers solutions to synchronize cloud applications.

Customer Success 98

Customer Success B2B Metrics Strategy 98

AWS Machine Learning

AUGUST 25, 2022

Enterprise and government customers are migrating their manual translation workloads to take advantage of automated ML translation services. Enterprise and government customers are migrating their manual translation workloads to take advantage of automated ML translation services. Solution overview.

Insurance 64

Insurance Policies Data Resources 64

SurveySparrow

OCTOBER 13, 2023

In this blog, we will explore the concept of feedback looping, including its significance, real-world examples, and the transformative impact it can have on businesses. After collecting feedback, it is carefully analyzed to identify areas for improvement, such as website user interface, product offerings, and customer service protocols.

Feedback 52

Feedback Examples Social Media e-support 52

AWS Machine Learning

APRIL 18, 2023

In his own words, “ RallyPoint is an online social and professional network for veterans, service members, family members, caregivers, and other civilian supporters of the US armed forces. All those who serve – and those who support them – often face a variety of employment challenges when a servicemember transitions back into civilian life.

Metrics 72

Metrics Healthcare Groups Automotive 72

NobelBiz

FEBRUARY 13, 2024

In 2024, businesses have the crucial responsibility of understanding and adopting the latest technology trends in customer service. Table of Contents The importance of keeping up with technology trends in customer service? Software solutions offer a world of features that cater to various aspects of call center operations.

Call Center 59

Call Center Self Service Software Contact Center 59

AWS Machine Learning

SEPTEMBER 9, 2022

In an environment where content is plentiful and diverse, it’s important to tailor the user experience to each user’s individual taste, so they can easily find shows they like and discover new content they would enjoy. Refer to Part 1 to learn how behavioral data was collected and processed using the data and analytics systems.

Customer Engagement 72

Customer Engagement Data Engagement Metrics 72

Magellan Solutions

APRIL 3, 2020

Content moderation outsourcing is the best technique you can take. . If you are a business owner, especially if you run your business online, you should have the primary goal of making sure that all the contents on your website, social media, and other platforms work for your brand and never against you. . Ready to know more?

Social Media 52

Social Media Guidelines Video Brands 52