How to Build an Awesome Blog Survey

GetFeedback

A blog survey is simple but powerful way to learn more about your audience. With just a few questions, you can measure reader satisfaction, promote new content, and convert more blog traffic. Here are step-by-step instructions on launching an awesome blog survey in under 30 minutes. Building a Blog Survey. Keep in mind, readers will see it against the backdrop of your blog (example below), so be sure to stay within your brand guidelines.

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Guest Blog: The Customer Experience’s Impact on Customer Churn

ShepHyken

The post Guest Blog: The Customer Experience’s Impact on Customer Churn appeared first on Shep Hyken. This week we feature an article by Nick Glimsdahl who writes about how customer retention should be a priority and how to avoid losing customers.

Planning for 2018? These Blogs and Reports Should Help

NICE inContact

NICE inContact’s blog keeps you up to date on the hottest contact center trends – but with 3-4 posts a week, it may be hard to get to it all! These Blogs and Reports Should Help appeared first on inContact Blog.

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Guest Blog: Converting Customers To Die Hard Fans

ShepHyken

The post Guest Blog: Converting Customers To Die Hard Fans appeared first on Shep Hyken. This week we feature an article by Yogesh Chabria who shares an article about how customers want to be wowed and how you can turn your customers into fans.

Guest Blogging for Amity!

Amity

Let me start by saying that we love a great guest post! Sharing the ideas of other Customer Success Professionals can help give our community a whole new perspective on the Customer Success world!

Some kudos for our customer experience blog

Customer Bliss

RSS reader FeedSpot just voted our blog the No. 1 customer experience blog on the Internet, via a few of the following factors: Google reputation. 1 on their customer experience blog list. Who works on my customer experience blog? The other tools that help out our blog.

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5 Blogging Tips to Fuel Up Your Content Machine

360Connext

Blogs are at the center of many content strategies. It’s challenging to write frequently around similar topics, but when I’m stuck for blog ideas I’ve found some invaluable resources. I hope these blogging tips will help you, too.

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Guest Blog: Mobile, Frictionless and Secure – The Experience Consumers Expect

ShepHyken

The post Guest Blog: Mobile, Frictionless and Secure – The Experience Consumers Expect appeared first on Shep Hyken. This week we feature an article by Christina Lutrell about understanding the shifting consumer experience while maintaining your customer’s trust.

Guest Blog: The Importance of First Impressions in Customer Service

ShepHyken

The post Guest Blog: The Importance of First Impressions in Customer Service appeared first on Shep Hyken. This week we feature an article by Ujebardha Bekolli who writes about the importance of the first impression.

Guest Blog: How Live Chat Can Improve Conversion Rate For Your Business

ShepHyken

The post Guest Blog: How Live Chat Can Improve Conversion Rate For Your Business appeared first on Shep Hyken. This week we feature an article by David Olson who shares tips on how to use live chat software correctly. – Shep Hyken.

Guest Blog: Ways to Improve Your Customer Experience Online

ShepHyken

The post Guest Blog: Ways to Improve Your Customer Experience Online appeared first on Shep Hyken. This week we feature an article by Abdul Babar who explains why your customer experience strategy must be a priority for any customer-facing organization.

Guest Blog: Connect With Your Customers & Watch Your Business Grow

ShepHyken

The post Guest Blog: Connect With Your Customers & Watch Your Business Grow appeared first on Shep Hyken. This week we feature an article by Molly Moore about why phone calls and online chat can make the difference between customer-centric brands and everybody else.

Guest Blog: “Zhuzhing Up” Humans in the Contact Center

ShepHyken

The post Guest Blog: “Zhuzhing Up” Humans in the Contact Center appeared first on Shep Hyken. This week we feature an article by Chris Connolly that discusses h ow assistive AI blends with human-only qualities to create a new category of “superagents.”. Technology replacing humans.

Guest Blog: Why Convenience is a Key Differentiator in CX

ShepHyken

The post Guest Blog: Why Convenience is a Key Differentiator in CX appeared first on Shep Hyken.

Guest Blog: Thank Your Customer With Actions Not Words

ShepHyken

The post Guest Blog: Thank Your Customer With Actions Not Words appeared first on Shep Hyken. This week we feature an article by Ashwini Dave who writes about how important it is to show your customer’s appreciation in order to retain their loyalty.

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

Guest Blog: 7 Ways to Enhance Your Customer Experience with Live Chat

ShepHyken

The post Guest Blog: 7 Ways to Enhance Your Customer Experience with Live Chat appeared first on Shep Hyken. This week we feature an article by Hamzah Tariq who shares seven ways to improve the overall live chat experience for your customers.

Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

ShepHyken

AIM will allow brands to dive deep the realm of keyword search, blogs, customer surveys, social media profiles and all sorts of other online data. The post Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

Guest Blog: Stop Wasting Money!

ShepHyken

This week on our Friends on Friday guest blog post my colleague from Down Under, Warwick Merry, writes about an experience he had that demonstrates why a business must have the systems and processes in place to take care of new and existing customers. The post Guest Blog: Stop Wasting Money!

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Guest Blog: The Rise of Chatbots in Customer Experience

ShepHyken

The post Guest Blog: The Rise of Chatbots in Customer Experience appeared first on Shep Hyken. This week we feature an article by Irina Kirnos who writes about how chatbots are customer experience tools that are changing the way that companies interact with their customers.

Guest Blog: Digitizing the Customer Experience Without Losing the Customer

ShepHyken

The post Guest Blog: Digitizing the Customer Experience Without Losing the Customer appeared first on Shep Hyken. This week we feature an article by John Boccuzzi Jr. who argues that digital transformation is bringing customer experience to an entirely different level. Shep Hyken.

Top Customer Support Blogs, Communities, Podcasts and Newsletters

Kayako

Customer support blogs, and publications. Check out and subscribe to her blog to learn about the latest best practices in the customer experience and success space. Tockeroo is a blog all about customer happiness by Ines van Essen. Help Scout Blog.

The Best B2B Marketing Blogs to Follow

Genroe

The post The Best B2B Marketing Blogs to Follow appeared first on Genroe. It’s been a pretty good year for us so far. Our clients are happy because they’re websites are getting more traffic, their emails are getting more engagement and they’re getting more leads. Google’s search algorithm has been through an update and we’ve learned a lot from reading up on what other experts in the marketing […]. General PP: B2B Marketing

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Guest Blog: What Time Does Amazon Close?

ShepHyken

The post Guest Blog: What Time Does Amazon Close? This week we feature an article by Chip Bell who writes about the importance of being easily accessible and convenient for your customers to do business with you. – Shep Hyken.

Guest Blog: Kaleidoscope Service

ShepHyken

This week on our Friends on Friday guest blog post my colleague, Chip Bell, shares his concept of kaleidoscope service with some great examples. The post Guest Blog: Kaleidoscope Service appeared first on Shep Hyken.

E3 2019 Live Blog: Social Media Reaction in Charts

Brandwatch CX

Guest Blog: Omnichannel Customer Service – Why should you implement it in your business?

ShepHyken

The post Guest Blog: Omnichannel Customer Service – Why should you implement it in your business? This week we feature an article by Martin Frascaroli who talks about why it is important to meet your customer needs using omnichannel customer service. .

Guest Blog: Customer Service Trends for 2018

ShepHyken

The post Guest Blog: Customer Service Trends for 2018 appeared first on Shep Hyken. This week we feature an article by Rohit Prasanna who shares a great list of 10 customer service trends that will affect the customer experience this year. – Shep Hyken.

Guest Blog: Rhyme Your Way to Customer Satisfaction

ShepHyken

The post Guest Blog: Rhyme Your Way to Customer Satisfaction appeared first on Shep Hyken. This week we feature an article by Dr. Marlene Caroselli shares a rhyme that will help you to communicate with customers and provide customer satisfaction. – Shep Hyken.

Guest Blog: How One Experience Started My CX Passion

ShepHyken

The post Guest Blog: How One Experience Started My CX Passion appeared first on Shep Hyken.

Guest Blog: How Should You Grow and Sustain Your Customer Lifetime Value?

ShepHyken

By producing valuable content and distributing it through channels like your blog, email, social media accounts, and even SMS, you’ll start to build engagement with your customers. The post Guest Blog: How Should You Grow and Sustain Your Customer Lifetime Value?

Guest Blog: How to Manage Customer Emotions

ShepHyken

This week on our Friends on Friday guest blog post my colleagues, Thomas A. The post Guest Blog: How to Manage Customer Emotions appeared first on Shep Hyken.

Guest Blog: 3 Ridiculously Simple Ways to Generate Customer Delight

ShepHyken

The post Guest Blog: 3 Ridiculously Simple Ways to Generate Customer Delight appeared first on Shep Hyken. This week we feature an article by Jason Milleisen who shares three simple rules that will set you apart from your competition and help provide great customer service. Shep Hyken.

6 Blog Posts on the Professional Value of Storytelling

One Millimeter Mindset

I offer these six blog posts on the professional value of storytelling for you today. Consider the overall relevance and importance of these six professional value of storytelling blog posts. Subscribe to my blog.

Guest Blogging For Amity

Amity

Guest Blogging For Amity. Let me first start by saying that we love a great guest post! We have started to get many inquiries about writing a guest post for Amity, so we decided it's about time create a formal process.