How to Build an Awesome Blog Survey

GetFeedback

A blog survey is simple but powerful way to learn more about your audience. With just a few questions, you can measure reader satisfaction, promote new content, and convert more blog traffic. Here are step-by-step instructions on launching an awesome blog survey in under 30 minutes. Building a Blog Survey. Keep in mind, readers will see it against the backdrop of your blog (example below), so be sure to stay within your brand guidelines.

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Guest Blog: The Customer Experience’s Impact on Customer Churn

ShepHyken

The post Guest Blog: The Customer Experience’s Impact on Customer Churn appeared first on Shep Hyken. This week we feature an article by Nick Glimsdahl who writes about how customer retention should be a priority and how to avoid losing customers.

Planning for 2018? These Blogs and Reports Should Help

NICE Systems

NICE inContact’s blog keeps you up to date on the hottest contact center trends – but with 3-4 posts a week, it may be hard to get to it all! These Blogs and Reports Should Help appeared first on inContact Blog.

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Guest Blogging for Amity!

Amity

Let me start by saying that we love a great guest post! Sharing the ideas of other Customer Success Professionals can help give our community a whole new perspective on the Customer Success world!

Some kudos for our customer experience blog

Customer Bliss

RSS reader FeedSpot just voted our blog the No. 1 customer experience blog on the Internet, via a few of the following factors: Google reputation. 1 on their customer experience blog list. Who works on my customer experience blog? The other tools that help out our blog.

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5 Most Popular Customer Experience Blog Posts of 2017

Customer Bliss

As we all take the time to think about improving strategies for focusing on customer-driven growth, join me as we revisit 5 of my most popular blog posts of the year. The year is almost over, and I’m sure many of you are setting goals for 2018 if you haven’t done so already.

Guest Blog: “Zhuzhing Up” Humans in the Contact Center

ShepHyken

The post Guest Blog: “Zhuzhing Up” Humans in the Contact Center appeared first on Shep Hyken. This week we feature an article by Chris Connolly that discusses h ow assistive AI blends with human-only qualities to create a new category of “superagents.”. Technology replacing humans.

Guest Blog: Connect With Your Customers & Watch Your Business Grow

ShepHyken

The post Guest Blog: Connect With Your Customers & Watch Your Business Grow appeared first on Shep Hyken. This week we feature an article by Molly Moore about why phone calls and online chat can make the difference between customer-centric brands and everybody else.

Guest Blog: Ways to Improve Your Customer Experience Online

ShepHyken

The post Guest Blog: Ways to Improve Your Customer Experience Online appeared first on Shep Hyken. This week we feature an article by Abdul Babar who explains why your customer experience strategy must be a priority for any customer-facing organization.

Guest Blog: How Live Chat Can Improve Conversion Rate For Your Business

ShepHyken

The post Guest Blog: How Live Chat Can Improve Conversion Rate For Your Business appeared first on Shep Hyken. This week we feature an article by David Olson who shares tips on how to use live chat software correctly. – Shep Hyken.

Guest Blog: Thank Your Customer With Actions Not Words

ShepHyken

The post Guest Blog: Thank Your Customer With Actions Not Words appeared first on Shep Hyken. This week we feature an article by Ashwini Dave who writes about how important it is to show your customer’s appreciation in order to retain their loyalty.

Guest Blog: Why Convenience is a Key Differentiator in CX

ShepHyken

The post Guest Blog: Why Convenience is a Key Differentiator in CX appeared first on Shep Hyken.

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

What? Another Blog?

MaritzCX

Just when you thought it was safe to venture online again, another research company has launched (re-launched) a marketing research blog. Maritz Research launched its first blog, CoreCustomerMetric back in 2006. We’re not new to this. In fact, we’re way ahead of the pack. Led by Randy Brandt, our VP of Customer Experience and Loyalty, View Article

The Best B2B Marketing Blogs to Follow

Genroe

The post The Best B2B Marketing Blogs to Follow appeared first on Genroe. It’s been a pretty good year for us so far. Our clients are happy because they’re websites are getting more traffic, their emails are getting more engagement and they’re getting more leads. Google’s search algorithm has been through an update and we’ve learned a lot from reading up on what other experts in the marketing […]. General PP: B2B Marketing

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6 Blog Posts on the Professional Value of Storytelling

One Millimeter Mindset

I offer these six blog posts on the professional value of storytelling for you today. Consider the overall relevance and importance of these six professional value of storytelling blog posts. Subscribe to my blog.

5 Blog Posts on Your Customer Retention Strategy Value

One Millimeter Mindset

I offer these five customer retention strategy value blog posts for your reading pleasure. Enjoy reading these blog posts on customer retention strategy value. Subscribe to my blog. Share your email address in the red box in the right column of this blog.

E3 2019 Live Blog: Social Media Reaction in Charts

Brandwatch CX

Guest Blog: Coloring Outside the Lines…Creating a NEW Customer Experience!

ServiceDock

This week we feature an article by Jeff Tobe who writes about Customer Experience and how you can apply CX thinking to your business. Customer Service Customer Experience CX Benchmarking retail Restaurant

Top Customer Support Blogs, Communities, Podcasts and Newsletters

Kayako

Customer support blogs, and publications. Check out and subscribe to her blog to learn about the latest best practices in the customer experience and success space. Tockeroo is a blog all about customer happiness by Ines van Essen. Help Scout Blog.

Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

ShepHyken

AIM will allow brands to dive deep the realm of keyword search, blogs, customer surveys, social media profiles and all sorts of other online data. The post Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

Guest Blog: The Rise of Chatbots in Customer Experience

ShepHyken

The post Guest Blog: The Rise of Chatbots in Customer Experience appeared first on Shep Hyken. This week we feature an article by Irina Kirnos who writes about how chatbots are customer experience tools that are changing the way that companies interact with their customers.

Guest Blog: 5 Surefire Ways to Improve Online Communication with Your Customers

ShepHyken

Alexandra Mederrick is a blog writer for Wix Answers , the help desk platform that gives you all the tools you need to deliver smooth customer support. The post Guest Blog: 5 Surefire Ways to Improve Online Communication with Your Customers appeared first on Shep Hyken.

Guest Blog: How to Use FM Machine Learning and AI to Improve the Customer Experience

ShepHyken

The post Guest Blog: How to Use FM Machine Learning and AI to Improve the Customer Experience appeared first on Shep Hyken.

Guest Blog: Stop Wasting Money!

ShepHyken

This week on our Friends on Friday guest blog post my colleague from Down Under, Warwick Merry, writes about an experience he had that demonstrates why a business must have the systems and processes in place to take care of new and existing customers. The post Guest Blog: Stop Wasting Money!

Guest Blog: [Infographic] How Artificial Intelligence Can Help Your Brand Deliver a Better Customer Experience

ShepHyken

The post Guest Blog: [Infographic] How Artificial Intelligence Can Help Your Brand Deliver a Better Customer Experience appeared first on Shep Hyken.

Guest Blog: What Time Does Amazon Close?

ShepHyken

The post Guest Blog: What Time Does Amazon Close? This week we feature an article by Chip Bell who writes about the importance of being easily accessible and convenient for your customers to do business with you. – Shep Hyken.

Guest Blog: Kaleidoscope Service

ShepHyken

This week on our Friends on Friday guest blog post my colleague, Chip Bell, shares his concept of kaleidoscope service with some great examples. The post Guest Blog: Kaleidoscope Service appeared first on Shep Hyken.

Guest Blog: Digitizing the Customer Experience Without Losing the Customer

ShepHyken

The post Guest Blog: Digitizing the Customer Experience Without Losing the Customer appeared first on Shep Hyken. This week we feature an article by John Boccuzzi Jr. who argues that digital transformation is bringing customer experience to an entirely different level. Shep Hyken.

Guest Blogging For Amity

Amity

Guest Blogging For Amity. Let me first start by saying that we love a great guest post! We have started to get many inquiries about writing a guest post for Amity, so we decided it's about time create a formal process.

Guest Blog: 3 Ridiculously Simple Ways to Generate Customer Delight

ShepHyken

The post Guest Blog: 3 Ridiculously Simple Ways to Generate Customer Delight appeared first on Shep Hyken. This week we feature an article by Jason Milleisen who shares three simple rules that will set you apart from your competition and help provide great customer service. Shep Hyken.

Guest Blog: Rhyme Your Way to Customer Satisfaction

ShepHyken

The post Guest Blog: Rhyme Your Way to Customer Satisfaction appeared first on Shep Hyken. This week we feature an article by Dr. Marlene Caroselli shares a rhyme that will help you to communicate with customers and provide customer satisfaction. – Shep Hyken.

Live Blog: QuickBooks Connect Toronto 2018

Method:CRM

The post Live Blog: QuickBooks Connect Toronto 2018 appeared first on Method:CRM

Guest Blog: How One Experience Started My CX Passion

ShepHyken

The post Guest Blog: How One Experience Started My CX Passion appeared first on Shep Hyken.

Guest Blog: Customer Service Trends for 2018

ShepHyken

The post Guest Blog: Customer Service Trends for 2018 appeared first on Shep Hyken. This week we feature an article by Rohit Prasanna who shares a great list of 10 customer service trends that will affect the customer experience this year. – Shep Hyken.

National Customer Service Week Blog: Twenty Five Ways to Show Your Loyalty to Your Customers

Wired and Dangerous

Greetings, Welcome to this special blog marking National Customer Service Week – October 3 – 7. We hope you are delivering special care and appreciation to your customers this week but also every other week. Most customer relationships don’t end in conflict. Most vanilla to death.