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Top 9 Questions: ESG & the Contact Center RFP

BlueOcean

If you’re outsourcing to an offshore, or even nearshore, location, you can’t take for granted your bidders are adhering to the same legal and ethical standards you find in most, if not all, onshore workplaces. Please describe what elements of social responsibility this policy covers.

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Five Things To Know Before Purchasing a Private Proxy Server For Web Scraping

CSM Magazine

In this case, the privacy of a proxy server is defined in terms of access. Due to this fact and the commercial internet used by datacenters, websites can rather easily detect such IPs and impose restrictions. Every website your scraper connects with such a proxy will see you as another visitor from a residential area.

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How to Find the Right Address for Your Business Site

CSM Magazine

The process involves meticulous research, careful consideration of various factors such as cost, accessibility, and customer base, as well as long-term strategic planning. Purchasing a Domain Name for Your Business Website In today’s digital age, having a strong online presence is crucial for any business.

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How to check business name availability and why it matters 

BirdEye

A business name refers to the official, legal name under which your company operates. It is more than just a branding decision — registering your business name establishes your company as a recognized legal entity. Your business name also carries legal protections. It shapes brand perception and builds brand recognition.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Why engaging HR, Finance, Legal, and IT to embrace the customer is vital!

Beyond Philosophy

One of the best things I ever did in my corporate role, where I oversaw the experience program, was to get somebody from the finance team to sit in on my meeting to qualify everything we did in financial terms. The Legal Team Is Essential, Too. If you leave it up to Legal, they will likely have a strict policy. Click here.

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What you need to know about vehicle insurance

Helen Dewdney

In this post Tim Kelly of Motor Claim Guru tells you what you need to know about the cover you should take out and what the insurance company legally can and cannot do. If it was not your fault, you would need to use your “Uninsured Loss Recovery” (ULR), more commonly known as “legal assistance” or a claims / accident management company.