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September Event and Webinar Recap

Blueshift

For those of us at Blueshift, it also means a ton of valuable marketing insights from the events and webinars we hosted, attended, or participated in over the past month. The post September Event and Webinar Recap appeared first on Blueshift. For many of us, that means colorful leaves, pumpkins, corn mazes, and s'mores.

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The Definitive Guide to ONLINE Customer Experience Events

Kerry Bodine

While some in-person customer experience conferences in parts of the world less affected by the pandemic seem to be moving forward for fall 2020, there’s no clear indication of when the global events industry will get back to some kind of new normal. Use this list of online CX events to get started — no matter where you are in the world!

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Check Out These Upcoming Centercode Events!

Centercode

We’ve got some exciting events coming up in the next few months. From networking events to webinars and conferences, we’re hitting the ground running to spread the word and teach product teams about Customer Validation. Join us at one of our webinars and let us know if you’ll be at any of these events.

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Product News – November 2022

Lumoa

Events marked “Done” now highlighted on Impact page! For a while now, Lumoa has offered a way to close the loop with your customers by using the Events page. Otherwise, there will be no major webinar for December, with it being the holiday season. Check it out now !

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The Truth About Customer Journey Mapping

Speaker: Dave Seaton, CEO of Seaton CX

Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.

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Cultural Spotlight: What Women’s History Month Looks Like at InMoment

InMoment XI

For our Women’s History Month celebrations, our Women of InMoment council took the reins and scheduled events across the globe to get our team involved. Next up on our list of scheduled events was a live fireside chat with Founder and CEO of Motherly , Jill Kozoil. Here’s a quick snapshot of what WHM looks like at InMoment!

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20+ Pre-Event Survey Questions to Help You Crush Your Next Event

SurveySparrow

So, you’re planning this killer event, and you need to know what your audience is thinking. Well, pre-event survey questions are a great place to start. In this article, we will: Learn what a pre-event survey actually does. Types of pre-event survey questions + a pre-event survey template you can steal. Having fun.

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Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys. Register today to save your seat!

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. Don't miss this exclusive event! Register today and receive FREE GIFTS from Steve after the webinar!

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Promoting Customer Success with Diverse Learning Channels

Speaker: Chrissy Irvine, VP Customer Success, SmashFly, and Hannah Leary, Customer Success Operations Specialist, SmashFly

In this webinar, SmashFly’s Vice President, Customer Success, Chrissy Irvine, and Hannah Leary, SmashFly’s Customer Success Operations Specialist, will share how their team created a world-class training program that blends self-service and instructor-led training. Skilljar will send out the recording after the event! Can't make it?

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Building Your Customer Education Brand: Using Customer Champions to Drive Widespread Program Adoption

Speaker: Natasha Husein, Product Marketing Manager, Clever

In this webinar, Natasha Husein, Product Marketing Manager at classroom learning technology company, Clever, will present her strategy for branding Clever Academy, and creating customer champions that drive widespread program adoption across its broad user base. Skilljar will send out the recording after the event. Can't make it?

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[Live Webinar] Creating Delightful Customer Education Programs that Drive Business Outcomes

Speaker: Daniel Quick, Head of Customer Education, Asana

In this webinar, Daniel Quick, the Head of Customer Education at Asana, will share how he brings his background in game design into the Customer Education experience at Asana, and help you do the same. Register anyways and Skilljar will send a recording out after the event. Register now to reserve your spot! Can't make it?

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Future-Proof Your L&D With New Tech and Gamification

Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology

Between new technologies and unpredictable events worldwide, it can be difficult to know what challenges we should be ready for. In this exclusive webinar with Dr. Karl Kapp, you'll learn how to make intelligent, informed decisions for your organization's future by looking to the convergence of technology, learning, and business needs.

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The Better Way to Onboard Customers

Speaker: Skilljar Experts

In our upcoming webinar, we’re going to share these learnings with you. Join Skilljar's all-star team of onboarding pros for this next webinar featuring: Sara Robba, Director, Customer Success. Register anyways and we'll send a recording out after the event. Alex Calvert, Manager, Implementation. Can't make it?

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Is Training the Right Solution?

Speaker: Tim Buteyn

In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model. A colleague suggests training, but you suspect there’s something going on that training can’t address. Save your seat and register today! August 17th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST