Currency Alliance
OCTOBER 31, 2022
Some of them were matters of procedure and staff training – which are clearly important – but many were technological vulnerabilities which can be avoided by using modern tools and systems. A hacker who has access to either of the two connected systems, therefore, can exploit the API logic in order to steal or manipulate data.
InMoment XI
FEBRUARY 7, 2024
Out of nowhere, citizens were flocking in droves to distant lands, as travel by plane, sea, and car surged. The coming year is no exception, as consumers across the globe plan to make travel a priority, despite ongoing economic uncertainty. Each traveler is different, with unique needs, preferences, and motivations for travel.
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ChurnZero
MARCH 14, 2023
If you spend any time on that app, and you’re connected with CS professionals, it’s probably impossible to escape such commentary in your feed. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”
ChurnZero
MARCH 14, 2023
If you spend any time on that app, and you’re connected with CS professionals, it’s probably impossible to escape such commentary in your feed. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”
Experience Investigators by 360Connext
MAY 19, 2020
Here are five ways to create a cohesive employee experience by connecting learning to your employee’s journey overall. How does it connect to the overall mission and purpose of your organization? How does this learning opportunity connect to the customer experience? Understand those key, critical touchpoints. Click To Tweet.
Customer Bliss
JANUARY 17, 2019
Connect Employees to the Customer. How do you connect employees to each other? How do you connect employees to the customer? And how do you connect employees to your mission? #CX #CustomerExperience Click To Tweet.
TechSee
AUGUST 17, 2023
Here are eight ways a remote video platform can achieve this: Real-time remote assistance: Field service technicians can connect with experts or senior colleagues in real time through the video platform. This assists technicians in identifying components, understanding complex systems, and following procedures more accurately.
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