AWS Machine Learning

NOVEMBER 3, 2022

The goal of intelligent document processing (IDP) is to help your organization make faster and more accurate decisions by applying AI to process your paperwork. Insurance customers can automate this process using AWS AI services to automate the document processing pipeline for claims processing. Part 2: Data enrichment and insights.

Insurance 84

Insurance Industry Analytics Data 84

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Extract and analyze data from documents.

Metrics 73

Metrics Training Data Healthcare 73

Ecrion

FEBRUARY 28, 2019

The last thing your company needs, if it prints a ton of documents, are dynamic document production challenges. This is due largely because many document automation systems won’t allow you to do what your company requires. Your company needs a certain number of templates in order to create dynamic documents.

Software 62

Software Fashion eBook System 62

AWS Machine Learning

APRIL 8, 2024

When building LLM applications, it is often necessary to connect and query external data sources to provide relevant context to the model. In this post, we explore how to harness the power of LlamaIndex , Llama 2-70B-Chat , and LangChain to build powerful Q&A applications. For more information, refer to Documents / Nodes.

Knowledge Base 102

Knowledge Base Tools Data Training 102

Method:CRM

APRIL 11, 2023

You’ll also get a step-by-step walk-through on how to create a Xero customer portal. Customers can also connect with Xero support via their customer portal if they have any inquiries. Uploading documents. It allows your customers to: Access financial documents securely anytime. Here’s how you can do it: 1.

How To 94

How To Self Service Wait Times Banking 94

Experience Investigators by 360Connext

SEPTEMBER 5, 2023

Many dashboards and reports don’t mention or track anything connected to customers. That sense of purpose is what allows each person on their team – from the park greeter to the sous chef to the cleaning crew – to connect their role with the bigger experience. It’s all about operations, processes, and financials.

Customer Centricity 271

Customer Centricity Customer Journeys Connections Feedback 271

BirdEye

DECEMBER 25, 2023

We will show you step-by-step instructions on how to claim unofficial Facebook pages. 7 easy steps on how to claim an unofficial Facebook Page How do I claim an unofficial Facebook page when the ‘Is this your business’ button is missing? If you’re a Birdeye customer, here’s how to claim your Business Facebook page.

How To 59

How To Social Media Report Management 59

CSM Magazine

OCTOBER 12, 2022

Peter Doveren, Chief Strategy Officer, Sigma Connected. Business outsourcing provider Sigma Connected has announced the appointment of a new chief strategy officer as the company continues its global expansion. Peter’s role will focus on identifying opportunities for Sigma Connected to enter new markets and territories.

Connections 52

Connections Strategy Leadership Culture 52

AWS Machine Learning

APRIL 8, 2024

With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data using a fully managed Retrieval Augmented Generation (RAG) model. However, in many situations, you may need to retrieve documents created in a defined period or tagged with certain categories.

Knowledge Base 108

Knowledge Base Strategy Examples Meeting 108

GetFeedback

JANUARY 12, 2020

Got helpful tips on how to install and use the pump via vendor videos. Create a business case to connect CX improvements with key business outcomes. There are lots of ways to document a journey map. The key thing is to document what happens at each touchpoint and how customers (or personas, ideally) perceive their experience.

Customer Journeys 221

Customer Journeys How To Touchpoint Airlines 221

Experience Investigators by 360Connext

OCTOBER 13, 2020

Examples of Reactive Customer Experience… And How to be Proactive Instead. Those insights are what can provide us with how to create better experiences for our customers. How can we turn number-watching into something more proactive? Is your organization guilty of reactive customer experience? They go up, we get a thrill!

Customer Journeys 143

Customer Journeys Customer Experience Net Promoter Score How To 143

Comm100

SEPTEMBER 25, 2021

The video calling feature enables users to have face-to-face communication by connecting them across the board virtually. With a white label chat platform, users can easily share all kinds of media files, links, images, contacts, and documentation. File sharing. appeared first on Comm100.

How To 221

How To Software Video Customer Satisfaction 221

BirdEye

JUNE 20, 2023

Let us take a look at how it works and explore the top 10 tips to improve Google Shopping ranking. How to rank higher on Google Shopping Here are 10 ways to improve your Google Shopping ranking. The comprehensive documentation helps you get into the platform’s good books and improve your chances of success.

How To 98

How To Guidelines Advertising Ecommerce 98

AWS Machine Learning

JULY 25, 2023

With recent advancements in generative AI , there are lot of discussions happening on how to use generative AI across different industries to solve specific business problems. In this post, we demonstrate how to use JumpStart to deploy a Flan-T5 XXL model in a VPC with no internet connectivity.

Connections 80

Connections Resources Financial Groups 80

BirdEye

SEPTEMBER 22, 2022

Plus, how to select the right team chat software for your business. How to use a team communication app effectively. Now that we’ve talked about some of the reasons why businesses need team chat, let’s talk about how to use it effectively. Table of contents What is team chat? Legal services. Microsoft Teams.

Software 98

Software How To Healthcare Video 98

Beyond Philosophy

AUGUST 13, 2020

After all, how much joy do you need to buy paper towels? There is a significant connection between successful Customer Experiences and the amount of effort they require from customers. Organizations train customers on how to do things. The post How to Make Your Experience Easy and Gain Growth appeared first on CX Consulting.

Effort Score 183

Effort Score How To Net Promoter Score Policies 183

AWS Machine Learning

APRIL 22, 2024

In this post, we introduce a solution to integrate HyperPod clusters with AWS Managed Microsoft AD, and explain how to achieve a seamless multi-user login environment with a centrally maintained directory. In this solution, HyperPod cluster instances use the LDAPS protocol to connect to the AWS Managed Microsoft AD via an NLB.

Groups 89

Groups Software System Policies 89

GetFeedback

JULY 19, 2019

And yet, it’s not surprising to know companies categorized as customer-centric reported much higher revenue than their counterparts, as documented in Hotjar’s 2019 State of Customer Experience Report. How to set up your Voice of the Customer (VoC) program for success. FREE GUIDE: How to Run a Successful VoC Program .

Customer Journeys 230

Customer Journeys Effort Score Net Promoter Score How To 230

Method:CRM

MARCH 13, 2023

How to create a customer portal If you’re wondering how to build a customer portal, you have three options. Some examples of how portals increase your customer engagement include: Knowledge repositories, like help resources and guides for your products or services. Access to bills and other relevant documents.

Self Service 90

Self Service Customer Experience How To e-support 90

ShepHyken

NOVEMBER 2, 2023

Think of your vision as a living and breathing document: for it to make sense and to spur change, you’ll need to share it with the right people. Keep Your Teams Connected Ensuring that your customer service and sales team work in synergy also means helping them to communicate and interact easily and seamlessly.

Sales 58

Sales Customer Service How To Customer Satisfaction 58

AWS Machine Learning

APRIL 18, 2023

Amazon Kendra uses ML algorithms to enable users to use natural language queries to search for information scattered across multiple data souces in an enterprise, including commonly used document storage systems like Microsoft OneDrive. For example, we have added support to search OneNote documents. Choose Next.

Policies 71

Policies Groups Examples Data 71

CSM Magazine

JULY 8, 2020

Following the advancement in technology, there are changes in the way of storing documents. People are now switching to digital methods of storing their documents. Digital documentation offers flexibility to people by providing easy access. When in the device, you can quickly check your documents from anywhere.

How To 52

How To Travel Transportation Software 52

TechSee

NOVEMBER 22, 2021

Visual assistance is an up-and-coming technology that allows users to instantly stream their mobile device camera or screen via web connection, for real-time, interactive visual engagement. . print the document they need. . Can Visual Assistance Reduce Remote IT Support Costs? What is visual assistance? access the company network .

How To 109

How To Self Service Telecommunications Software 109

AWS Machine Learning

FEBRUARY 2, 2024

Overview of RAG The RAG pattern lets you retrieve knowledge from external sources, such as PDF documents, wiki articles, or call transcripts, and then use that knowledge to augment the instruction prompt sent to the LLM. For example, if you ask an LLM how to make chocolate chip cookies, it can include information from your own recipe library.

Analysis 94

Analysis Data System Examples 94

Comm100

JUNE 10, 2021

To make sure you keep up with the times, today’s guide will walk you through the benefits of adding an online chatbox to your website and how to add it to your website – all for free. Since the entire chat history is automatically documented, management can also understand the logistical aspects of serving its customers’ needs better.

How To 130

How To Knowledge Base Social Media Customer Satisfaction 130

AWS Machine Learning

MARCH 2, 2023

The Amazon Kendra’s S3 connector supports indexing documents and their associated metadata stored in an S3 bucket. It’s often the case that you want to make sure that applications running inside a VPC have access only to specific S3 buckets and in many cases the connection must not traverse the internet to reach public endpoints.

Travel 88

Travel Data Connections Groups 88

AWS Machine Learning

FEBRUARY 14, 2023

It indexes the documents stored in a wide range of repositories and finds the most relevant document based on the keywords or natural language questions the user has searched for. Additional refinement is needed to find the documents specific to that user or user group as the top search result.

Chatbots 81

Chatbots How To Course Groups 81

Clarivate

APRIL 6, 2022

Learning how to write a constructive peer review is an essential step in helping to safeguard the quality and integrity of published literature. How to write a peer review. Peer reviewers and editors are gatekeepers of the research literature used to document and communicate human discovery. Why learn to peer review?

Course 98

Course Examples Training How To 98

Kustomer

JANUARY 12, 2022

You can build a Workflow to automate just about any process you see fit, from eliminating tedious manual tasks, to integrating with another connected app outside of Kustomer. This can become quite difficult when you’re not entirely sure what data you are passing down and how to sift through the long payload. How To Get To View Logs.

Data 98

Data How To Knowledge Base Examples 98

Inbenta

JUNE 19, 2020

As a consequence of connecting to external systems, answers provided by transactional chatbots are dynamic, meaning that they can vary depending on the data contained in those external platforms. To learn more about how to build a transactional chatbot, watch our webinar and our CEO Jordi Torras do a live demo of how our technology works.

Chatbots 96

Chatbots How To Insurance Banking 96

ReviewTrackers

JUNE 24, 2020

Learning how to claim a Facebook business Page is crucial for any business. If need be, you can also use FBM to remove a page , but be warned that a Page won’t be removed from FBM if it’s connected to other assets that exist within FBM. How to Claim a Facebook Business Page with a Personal Facebook Account. There are 2.23

Management 132

Management How To Social Media Video 132

AWS Machine Learning

OCTOBER 11, 2023

In this post, we show how to index information stored in websites and use the intelligent search in Amazon Kendra to search for answers from content stored in internal and external websites. For our solution, we demonstrate how to index a crawled website using the Amazon Kendra Web Crawler. About the Authors Jiten Dedhia is a Sr.

Policies 97

Policies Exercises Examples Data 97

Gainsight

MAY 4, 2023

Robin van Lieshout, Chief Strategy Officer and Remco de Vries, VP of Global Demand Generation at Gainsight, share the laws of Community and how to build a durable business through Community. We get professionals together to connect people without the need to travel – it’s a great way to start your community” he says.

Self Service 52

Self Service How To Effort Score B2C 52

Experience Investigators by 360Connext

JULY 6, 2021

A customer experience charter is a brief document outlining the agreements the CX governing team needs to align with their decisions. The charter is a brief document to align the vision, purpose, responsibilities and roles for achieving customer experience success. The charter, however, is not a magical document.

Effort Score 358

Effort Score Customer Journeys Net Promoter Score Government 358

Help Scout

JUNE 30, 2021

How to build an effective, time zone-agnostic team. Make sure your leaders are recording meetings and updating shared documents for everyone. Rotate key meetings through different time zones to allow convenient and real-time connection for everyone. Make time for real-time connection. Protect time buffers.

How To 134

How To Meeting Video Culture 134

Forcivity Salesforce

AUGUST 10, 2021

Shared Files Through cloud applications such Google Drive, OneDrive, or DocSend, teams have the opportunity to instantly share presentations, documents, and sheets with one another enabling multiple people to edit and work on the same files at once. The main goal of businesses is to improve the lives of its customers.

Communication 52

Communication How To Video Conference 52

AWS Machine Learning

MAY 18, 2023

In this post, we demonstrate how to index content from SharePoint using the Amazon Kendra SharePoint connector V2.0. For AWS Secrets Manager secret , pick the secret that has SharePoint Online application credentials or create a new secret and add the connection details (for example, AmazonKendra-SharePoint-my-sharepoint-online-secret ).

Groups 77

Groups Knowledge Base Policies Examples 77