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Accenture creates a regulatory document authoring solution using AWS generative AI services

AWS Machine Learning

A key part of the submission process is authoring regulatory documents like the Common Technical Document (CTD), a comprehensive standard formatted document for submitting applications, amendments, supplements, and reports to the FDA. The tedious process of compiling hundreds of documents is also prone to errors.

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OL Connect Integrations

BlueVenn

OL Connect Integrations Webinar Series OL Connect Functions OL Connect helps users create, manage, distribute, and automate transactional and promotional documents while solving the challenge of integrating systems.

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Translate documents in real time with Amazon Translate

AWS Machine Learning

A critical component of business success is the ability to connect with customers. Businesses today want to connect with their customers by offering their content across multiple languages in real time. Now, Amazon Translate offers real-time document translation to seamlessly integrate and accelerate content creation and localization.

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Implement smart document search index with Amazon Textract and Amazon OpenSearch

AWS Machine Learning

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

Metrics 100
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The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.

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Top 8 types of messages to connect with customers 

BirdEye

The current digitally connected world makes that process very easy. This blog post covers the top 8 types of messages that customers can leverage to stay connected with their customers. Additionally, instant messaging supports multimedia transfers, from pictures to videos and even file documents.

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Connect 9.1 Released!

Centercode

We’re proud to announce that Connect 9.1 Participant contributed materials might include product documentation, support, marketing messaging, or whatever else you envision. The following is a summary of the release notes, as well as a link to the complete details, including detailed documentation for all new functionality.