Guest blog: 5 Customer Experience Trends for Financial Institutions in 2023
Comm100
FEBRUARY 6, 2023
According to research compiled by CXINDEX , 86% of customers are willing to pay extra for a better customer experience, and 64% will recommend your brand if you offer an amazing experience. It requires that you digitize your banking services to be convenient, easy to use, personalized, and secure. A good CX is customer-centered.
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