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Guest Blog: Connect With Your Customers & Watch Your Business Grow

ShepHyken

Phone calls are ripe with opportunities and the faster a caller connects with a friendly voice on the other end, the better. Consumers want to connect with your business. Consumers Demand Immediate Connection. How to Connect the Right Way. Connection and empathy is everything. Make it personal.

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Optimove Connect 2024: Highlights in Pictures

Optimove

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

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Guest blog: The Top 3 Chatbot Features your Business Needs to Succeed

Comm100

It connects to the Google Cloud Platform and enables chatbot integration for performing linguistic analysis. Connect the chatbot to your customer relationship management (CRM) system to keep track of customer queries and complaints. There are, however, some technologies that may be used to implement NLP in your Chatbot.

Chatbots 157
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Stepping Into The Future of Retail With Foot Locker

InMoment XI

In this blog, we dive into the details of how Foot Locker is revolutionising retail through its CX initiatives. Foot Locker’s CX programme is not just about collecting data; it’s about making meaningful connections and driving actionable insights across departments.

Retail 260
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Hyper-connected workplaces: how wearable devices could transform sales and service

Vonage

The technology blurs the line between people and their devices, creating a truly connected experience. What sets wearable technology apart from the laptops, tablets, desktops and mobiles which fill most offices today, is the fact that it allows people to be more connected to the digital world, while still being more present in the real world.

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#GetCloser … With Sales and Service CTI at Dreamforce

Vonage

Also, follow-us on Twitter , join our conversations with #GetCloser and keep an eye out for our continuing blogs series. It’s an issue that impacts both sales and service professionals; how do you create stronger relationships with customers without appearing invasive, desperate, or just plain creepy. Want to take part?

Sales 215
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Interviews Aren’t Dead: How B2B Companies Can Learn More from Their Buyers

InMoment XI

While B2B firms have more systems in place than ever to predict sales outcomes, they’re still blindsided when prospects choose another vendor. Building Human Connections. Interviews can either supplement or replace a post-sales survey. B2B purchasing decisions are complex. They’re financial. They’re political.

B2B 493