Comm100

DECEMBER 8, 2020

If you’re reading this blog, then you probably already know that live chat is the most popular digital customer service channel – and it keeps on growing. If you were a customer, wouldn’t you like the choice to connect with an agent in the way that best suits you and your question? Audio and video c hat. Get Comm100 Free.

Software 130

Software Video eBook Interaction 130

Lithium

JULY 5, 2023

Some blog areas are limited to Khoros customers only. However, once re-authenticated, Pinterest accounts will connect to an API providing new metrics like impressions , clicks and video views as well as proper categorization of video and multi-photo content. Here’s the Atlas content you do not want to miss!

Video 52

Video Trends Analytics Report 52

Kustomer

JUNE 30, 2022

In this blog, we’ll examine the difference between reactionary and proactive support styles and walk through five of our favorite proactive customer support examples from major brands like Airbnb and Netflix. Taking a proactive support approach fosters a sense of loyalty and allows customers to build a personal connection with your brand.

Examples 95

Examples Self Service e-support Chatbots 95

Comm100

NOVEMBER 10, 2021

In this blog we’ll walk you through the four key steps you need to consider for a highly effective customer service chatbot. Comm100 AI Chatbot can help customers to book meetings and make payments through connections to other business systems. Watch this 10-min video to discover what Comm100’s chatbot could do for you.

Chatbots 192

Chatbots Customer Service Social Media CRM 192

Beyond Philosophy

NOVEMBER 19, 2014

Great ads create a great emotional connection, and many times, don’t even involve a product or service. Sainsbury executives wanted to tell this story with as much historical accuracy as possible as they explain in their “ Making of our Christmas Ad ” video. It’s great!”. Sainsbury’s Christmas Ad.

Net Promoter Score 125

Net Promoter Score Social Media Conference Customer Centricity 125

Call Experts

MARCH 18, 2020

Each video includes an activity guide with lessons for K-5 students to do at home. . 50 States Tour for Kids: Two Minute YouTube Videos Touring our 50 States. . Every day includes four separate learning experiences, each built around a thrilling, meaningful story or video. More Blogs Menu.

Contact Center 75

Contact Center Call Center Customer Journeys Conference 75

BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. Include engaging visuals like photos and videos that showcase your office and team. Use this data to refine your email content and targeting.

Marketing 59

Marketing Social Media How To Healthcare 59

Gainsight

JULY 31, 2023

In this blog post, we’ll take you on a VIP tour through the Sonos Community with Ditte Solsø Korsgård, Community Manager at Sonos in a special webinar hosted by Remco de Vries, VP of Global Demand Generation at Gainsight, to uncover how the Digital Hub has become a cornerstone of Sonos’ community and Customer Success strategy.

Self Service 52

Self Service Customer Centricity Innovation Resources 52

SurveySparrow

AUGUST 28, 2023

In this blog, we’ll understand its impact, and equip you with a step-by-step guide to crafting experiences that leave an indelible mark. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached #2 Seamless Onboarding Guided Tours : Provide new users with guided tours of your SaaS platform.

Customer Journeys 52

Customer Journeys Customer Experience Self Service Net Promoter Score 52

Gainsight

MARCH 19, 2020

Turn On Video. But we also know that once one or a few people turn on video, everyone does it. But we also know that once one or a few people turn on video, everyone does it. Several commenters in the LinkedIn thread noted studies of increased Sales and CS performance with video on versus not. Video works.

Customer Success 85

Customer Success Tips Video Roadmap 85

Bold360

MARCH 25, 2020

Employees are searching for how to connect to their company’s network from home. Check out our video to get a tour of how the Bold360 Coronavirus FAQ Web Widget can start helping your people get the answers they need. It can sometimes feel like we are in a world where the questions outweigh the answers.

Policies 76

Policies Technology Video Customers 76

Comm100

NOVEMBER 27, 2017

That’s what one of two rogue Domino’s employees said giggling back in 2009, on a YouTube video that described their tampering with food products. The video, which caused national disgust, showed the pair farting on salami, putting cheese up their nose – then using those ingredients to prepare the food. Source: YouTube.

Social Media 290

Social Media Video Effort Score Brands 290

Bold360

SEPTEMBER 21, 2020

Employees are searching for how to connect to their company’s network from home in order to support remote work and their own productivity. Check out our video to get a tour of how the Bold360 Smart FAQ can start helping your people get the answers they need. What exactly does Smart FAQ include?

Entertainment 59

Entertainment Technology Policies Employee Experience 59

Beyond Philosophy

JANUARY 19, 2022

There is also the Van Gogh immersive experience currently touring the US. . So, they’re creating a solid connection with customers via an interaction with the products they bought and enhancing the experience with technology. . Examples could be Disneyland Theme Parks or London’s War of the World’s VR experiences.

Examples 89

Examples Entertainment Technology Interaction 89

SurveySensum

SEPTEMBER 5, 2023

Dive into this blog to explore 11 actionable insights and uncover the full potential. It’s not just about their first impression, but the entire customer journey — from the initial interaction to the lasting emotional connection. by building real connections with them. Why does this matter? – It is a lot, right?

Customer Experience 52

Customer Experience Self Service Effort Score Metrics 52

Optimove

DECEMBER 18, 2018

Another year (almost) behind us, another Optimove Connect in the relationship marketer’s books. And as we begin wrapping up 2018, we reflect on our 4 th Optimove Connect, hoping we accomplished just that. Now, let’s go on tour and revive the conference’s main day, with all the videos (in order of presentation) : .

Connections 40

Connections Conference CRM Consumers 40

BirdEye

NOVEMBER 7, 2023

This blog guides you through the steps needed to close more deals for your car business. The primary purpose of these car sales email templates is not just to sell; it’s to connect, engage, and ultimately guide the customer through their buying journey. Personalized recipient address: To connect personally.

Sales 115

Sales Automotive Tips Advertising 115

SurveySparrow

OCTOBER 8, 2021

That is exactly what we are going to explore in this blog that highlights some unique and creative ideas for engaging employees. Moreover, it will ensure that employees stay connected even in the absence of in-person interactions. There is a plethora of virtual teams games like Ice Breaker, Video Charades etcetera to choose from.

Engagement 52

Engagement Social Media Employee Engagement Financial 52

Qualtrics

SEPTEMBER 24, 2020

On the other hand, introverts face unique challenges in group video calls. Any representation of your company values, such as presentations, blog posts, or news articles. Pictures, videos, and anecdotes from prior company meetings and events. #2 Connect a new employee with a member of your IT team for training and support.

Handbook 20

Handbook Culture Tips Employee Experience 20

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. Use the shutter button to click a photo or record a video to share on your Instagram story. Or, you can upload images and videos from your gallery. Click on “Your story” to post the story on Instagram.

Social Media 109

Social Media Video Guidelines Feedback 109

Gainsight

JULY 7, 2021

And in the fall we took Pulse on the road as Pulse World Tour visited New York, Boston, Atlanta, and Seattle. We also created a suite of parody videos with the help of an amazing team over at Hed Hi. How are sponsors successfully connecting with attendees? With SlackConnect, we could instantly connect with our external vendors.

Social Media 45

Social Media Conference NPS Customer Success 45

LiveChat

JUNE 19, 2018

Click around the website, go through the product tour, and maybe watch one or two videos on YouTube to see how the app works inside. Some companies have really nice blogs with the tips of using the software and providing excellent customer service. Compare the features you were looking for with the one they offer.

Software 44

Software Case Study Self Service Social Media 44

Comm100

JUNE 4, 2020

Because when you offer audio and video chat within your live chat offering, its popularity rises even further. Audio and video chat give agents the ability to speak directly with the customer, seamlessly switching from typing to talking. But first, here’s a quick video on what audio and video chat is and how you can use it: 1.

Video 147

Video Ecommerce Customer Satisfaction Sales 147

BirdEye

NOVEMBER 16, 2023

Fear not, because this blog is different. Offering valuable insights during webinars can generate leads and connections within the commercial real estate market. What you can do now: Use only high-quality property images, videos, and infographics to enhance property listings.

Chatbots 111

Chatbots Social Media Consulting Financial 111

Lithium

OCTOBER 4, 2022

Some blog areas are limited to Khoros customers only. In an age when everyone can be a video journalist or digital columnist, a brand’s simple mistake can end up costing hundreds of thousands, if not millions of dollars. Google Connect | Google Office | San Francisco | Nov 10. Talkwalker Connect | LondonHouse | Chicago | Nov 15.

Roadmap 52

Roadmap Travel Hospitality Social Media 52

BirdEye

MARCH 26, 2024

In this blog post, we delve into the ins and outs of the Instagram highlight viewer feature, covering all you need to know. Company/team introduction The deeper an Instagram user understands your brand, the more robust your connection becomes. This is a great way to grow your affiliate marketing program for creators.

Social Media 59

Social Media Video Tools Management 59

Totango

SEPTEMBER 22, 2022

First, we’ll define SaaS tools and explain how they connect with your customer lifecycle. Key Features : Hubspot’s platform includes tools for managing all major marketing channels, including blogging, SEO, ads, social media, videos, and live chat. Its product tours help reduce support issues.

Tools 71

Tools CRM Analytics Advertising 71

SurveySparrow

MARCH 19, 2021

Choosing the right tools, though, can do wonders, and this is exactly why we’ve come up with this blog. This mobile-friendly customer support tool even provides guided product tours to help your customers get a deeper understanding of the product. 9 Whereby’s Video Conferencing Tool. Doing all that manually is a big no-no.

Tools 52

Tools Social Media CRM Customers 52

Grade.us

JANUARY 12, 2021

I’ve added a video below along with step-by-step instruction to guide you through the process of claiming, creating and optimizing your own Yelp listing. Virtual Tours. Note: If you’re just getting started, their blog , Yelp for business owners has lots of tips you can use to build your campaigns properly. .

Advertising 35

Advertising How To Social Media Connections 35

ChurnZero

MARCH 27, 2020

Blog Author: Bri Adams, Customer Success Manager, ChurnZero. Their primary use is during onboarding to teach new users how to navigate the features that are most relevant to achieving their business goals This is important since we know that your churn rate is deeply connected to the quality of the onboarding journey your users go through.

Tips 52

Tips Self Service Effort Score Customer Success 52

ProProfs Chat

SEPTEMBER 13, 2019

We can talk a lot about user onboarding, but in short, the era of long product tours, that lead trial users across the entire product, is gone. It means you need to avoid lengthy and annoying product tours that start immediately after the user signs up. As you can see, Venngage’s product tours are short and straight-to-the-point.

Customer Service 55

Customer Service Omni-Channel Net Promoter Score Knowledge Base 55

SmartKarrot

JUNE 10, 2022

They go ahead and do a video talking about the value it brings. The video then circulates among their circles, and boom – you have new customers! It gave out new Roadsters, a tour for two in the SpaceX headquarters in Los Angeles, an invitation to Tesla events, and many more such rewards. Shot on iPhone” campaign by Apple.

Examples 10

Examples Company Marketing Advertising 10

BirdEye

DECEMBER 14, 2022

Video stories 5. Live videos 6. Some examples of helpful educational content include blogs, guides, and other written content. Connecting: This type of content encourages connection and creates a sense of community around your brand. Although images and videos get more engagement, text-based posts still have value.

Social Media 98

Social Media eBook Infographics Entertainment 98

AWS Machine Learning

NOVEMBER 30, 2023

Powered by up to 12 Inferentia2 chips, Inf2 are the only inference-optimized EC2 instances that have high-speed connectivity between accelerators so customers can run inference faster and more efficiently (at lower cost) without sacrificing performance or latency by distributing ultra-large models across multiple accelerators.

Training 127

Training e-support Innovation System 127

Beyond Philosophy

FEBRUARY 1, 2021

Clearly, this is very important and we’ll talk about what it means below, but this is just another way to make an emotional connection with customers. Research from Motista shows that emotionally connected customers: have a 306% higher lifetime value; stay with a brand an average of 5.1 Aim for an emotional connection.

Marketing 147

Marketing Hospitality Hotels Consumers 147

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Dolphin CRM : Travel technology that encompasses CRM, reservations, and booking engines for businesses, travel agents and tour operators. WordPress blogs. The question is a loaded one. Travel and Tourism. Instagram profiles.

Software 104

Software Customer Engagement Engagement Omni-Channel 104