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Global IT Services Spend Will Reach $2 Trillion By 2028

Forrester's Customer Insights

Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion. The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment.

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Global Retail E-Commerce Sales Will Reach $6.8 Trillion By 2028

Forrester's Customer Insights

Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.

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US Offline Retail Sales Will Reach $4.2 Trillion By 2028

Forrester's Customer Insights

Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”

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The Low-Code Market Could Approach $50 Billion By 2028

Forrester's Customer Insights

According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work. Find out what's driving the growth in the low-code market in this preview of a new report and forecast.

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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on SaleMove Blog. SUPER SMART.

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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on Glia Blog. SUPER SMART.

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What Is an Example of B2B SaaS?

DemandJump

According to Fortune Business Insights , by 2028 the market is predicted to reach $716.52 As businesses start to put a focus on digital technology, there has been a growth in demand for business-to-business (B2B) Software as a Service (SaaS) solutions.

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