Making Your Business Case For SAP S/4 HANA

Forrester's Customer Insights

Clients continue to ask about the business case for SAP S/4 HANA — even more so now that SAP has pushed back the maintenance/support window for the predecessor product SAP ERP Central Component (ECC) to 2027 (with extended maintenance options also available beyond that date).

Video 31

Customer Experience 2017 Reality Check – Evolution or Revolution?

ijgolding

If CX continues to evolve at the same pace it currently is, I fear that we will still be living in a world of the largely RANDOM and UNINTENTIONAL in 2027. This post is part of the Customer Experience Professionals Association’s Blog Carnival celebrating customer experience.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Carrot and The Stick – Recent Advertising Policy Changes by Google Are A Mixed Bag

Optimove

In 2017, I stood on stage at Optimove’s flagship customer event and forecasted that by 2027, all marketing would become relationship marketing.

By the Numbers: Benefits of Getting Customer Experience Right

CustomersFirst

By 2027, 75% percent of today’s S&P 500 companies will be replaced by new companies which are providing the best customer experience to their customers.

Detecting Tomorrow’s Patterns at TMRE Las Vegas

Chadwick Martin Bailey

Because that’s the reality we will be living in by 2027. At TMRE, we were immersed in a world of abundance, showmanship, cacophony, laughter, and glamour.

How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

Billion by 2027. Customers run any business today. They have the power to evangelize and grow your brand organically to the next level.