By the Numbers: Benefits of Getting Customer Experience Right

CustomersFirst

By 2027, 75% percent of today’s S&P 500 companies will be replaced by new companies which are providing the best customer experience to their customers.

Customer Experience 2017 Reality Check – Evolution or Revolution?

ijgolding

If CX continues to evolve at the same pace it currently is, I fear that we will still be living in a world of the largely RANDOM and UNINTENTIONAL in 2027. This post is part of the Customer Experience Professionals Association’s Blog Carnival celebrating customer experience.

How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

Billion by 2027. Customers run any business today. They have the power to evangelize and grow your brand organically to the next level.