Guest Post: Understanding Digital Customer Experience in Retail Industry
ShepHyken
APRIL 8, 2022
Gartner analysts predict that by 2027, a quarter of Fortune 20 companies will be displaced by companies that neuromine and influence subconscious consumer behavior at scale. . Nikhil Pereira is a Contact Center expert with 20 years of end-to-end contact center expertise. Imperatives for New Age Retail.
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