Lithium

FEBRUARY 6, 2024

Some blog areas are limited to Khoros customers only. Celebrating CMAD 2024 with a thank you This month, we recognize and celebrate the efforts of community managers around the world using different platforms and tools to build stronger communities, along with better customer experiences. Sign up today ! We made it through January!

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Lithium

MARCH 5, 2024

Some blog areas are limited to Khoros customers only. Strategic Services Global Trend Round Up: 29th February 2024: Congrats everyone, we made it to March! Care Fresh Features Ep 3, January 2024 Launch | Khoros Service : Our team is excited to share the latest features of our customer service software. Sign up today !

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Optimove

APRIL 23, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: The 2024 Optimove Insights Report on Marketing Fatigue provides crucial insights for marketers. Data and Methodology: The 2024 Optimove Insights Report on Marketing Fatigue, Consumer Perspectives queried 305 U.S. citizens in January 2024.

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Marketing Survey Report Consumers 75

Lithium

APRIL 2, 2024

Some blog areas are limited to Khoros customers only. Khoros Academy: Early Access Program : If you are interested in joining our early access program to help give feedback and shape future content, please reach out to your Khoros Customer Success Manager by April 30, 2024. Sign up today !

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Forrester's Customer Insights

MAY 15, 2024

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. This blog contains some of the key themes we […]

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kommunicate

JANUARY 15, 2024

Last Updated on January 15, 2024 Here are our major updates for the month of January 2024: Features We have fixed the bugs related to Sunshine Integration and Rich Messages support in it. The post Here’s What’s New From January 2024 || Kommunicate Product Updates appeared first on Kommunicate Blog.

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Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

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Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. The post Optimove ICE 2024: Highlights in Pictures appeared first on Optimove.

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Sports CRM Conference Groups 59

kommunicate

DECEMBER 22, 2023

Last Updated on January 2, 2024 Since the launch of ChatGPT last year, Generative AI has heralded the dawn of a new era. The post Top Generative AI Practical Applications For Business in 2024 appeared first on Kommunicate Blog. But we here at Kommunicate are hopeful optimists. We know that Generative AI is [.]

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Clarivate

JANUARY 19, 2024

While the unknowns of AI are top of mind, there are many variables in the IP legal industry projected to influence 2024. Establishing a strategic plan for 2024 requires IP leaders to place their bets on which of these trends will most likely impact patents and trademarks this year. This will be a game-changer.”

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Industry Wireless Trends Financial 59

kommunicate

JANUARY 19, 2024

Last Updated on January 19, 2024 To generalize or to specialize? The post GitHub Copilot vs. ChatGPT: Best AI Tool for Developers in 2024 appeared first on Kommunicate Blog. ChatGPT: Best AI Tool for Developers in 2024 appeared first on Kommunicate Blog. Jack of all trades or master of One?

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Clarivate

MARCH 6, 2024

As the pace of innovation continues to accelerate and competition intensifies, we introduce the Top 100 Global Innovators 2024. 2024 report key findings Samsung Electronics ranks first in the Top 100 Global Innovators 2024. See more analysis from the 2024 report here. This year, ranked.

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Optimove

FEBRUARY 1, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Due to popular demand, Optimove’s much-anticipated Lightning Talks are making a return at ICE 2024 between February 6th and February 8 th ! The post ICE 2024: The CRM Lightning Talks Are Back in Action appeared first on Optimove.

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Optimove

APRIL 2, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Euro 2024, June 14th to July 14th, 2024, in Germany, represents a major opportunity for brands to attract and retain new players. Like every sporting mega event, Euro 2024 will attract a wave of new players.

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BirdEye

MARCH 11, 2024

In this blog post, you’ll learn how to create amazing Facebook event cover photos with the correct dimensions and some of the best practices. Want a quick answer to what is the Facebook event cover photo size 2024? In 2024, the Facebook event photo size is 1920 pixels wide by 1005 pixels tall, with an aspect ratio of 1.91:1.

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Social Media Engagement Guidelines Tips 57

ChurnZero

JANUARY 25, 2024

How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.

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kommunicate

DECEMBER 22, 2023

The post Top Generative AI Practical Applications For Business in 2024 appeared first on Kommunicate Blog. Some were skeptical that Generative AI would take their jobs, and, in some cases, it proved them right. But we here at Kommunicate are hopeful optimists. We know that Generative AI is [.]

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DemandJump

DECEMBER 5, 2023

Whether you are new to search engine optimization (SEO) or a seasoned veteran in the field, you’re probably reading this blog because you’ve heard having an SEO strategy is important to boost organic traffic to your website.

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Trends Meeting Strategy 52

Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

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Tips Marketing Sports Gamification 52

SurveySparrow

APRIL 30, 2024

This guide will walk you through a 7-step process to monitor online reviews in 2024. top 10 restaurants in Los Angeles” or “best invoicing software of 2024”. Showcase them in blogs, on your website, and at your place of business. Wrapping Up In short, mastering the process to monitor online reviews is essential in 2024.

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Management How To Tips Guidelines 52

Feedbackly

MAY 15, 2024

Leadership in CX programs: Who leads them and how this ownership impacts results Challenges and Opportunities: What are the main challenges and opportunities in CX today that you should be aware of Industry Trends: What trends industry leaders in CX are investing in right now Learn more and save your free seat here : The post Free Webinar: What Actions (..)

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Trends Leadership Feedback Industry 52

Lithium

JANUARY 2, 2024

Some blog areas are limited to Khoros customers only. Complimentary analyst report: Gartner’s Top Strategic Predictions for 2024 and Beyond “AI” was the biggest buzzword of 2023. Sign up today ! Here’s the Atlas content you do not want to miss! So how does it now fit into our future, and should executives be taking a closer look?

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Social Media CRM Video Contact Center 52

BirdEye

MARCH 15, 2024

In this blog, we’ll guide you through how to do this within minutes. Table of contents How to delete a YouTube account channel in 2024 within 3 minutes? FAQs on how to delete a YouTube channel Streamline your social media presence with Birdeye How to delete a YouTube account channel in 2024 within 3 minutes?

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Social Media How To Video Data 57

BirdEye

FEBRUARY 15, 2024

In this blog, we’ll delve into the latest online review trends, insights, and strategies to help you paint a detailed picture of consumer behavior and use it to your advantage. The post State of online reviews 2024: Embracing automation for growth appeared first on Birdeye Customer Experience Management.

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Beyond Philosophy

JANUARY 4, 2024

So, without further ado, here are the six learnings from 2023 that I hope help you as we head into 2024, starting with: Learning #1: Accomplishments in your personal and professional life require preparation and luck. The post Unlocking Success in 2024 With These 6 Essential Learnings From 2023 appeared first on Beyond Philosophy.

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Net Promoter Score Effort Score NPS Conference 97

2020 Research

FEBRUARY 29, 2024

The researcher skillset is expected to undergo significant changes by 2024, with a focus on strategic thinking, creative development, and data quality management. Evolving Research Skillsets Fact or Fiction: The researcher skillset in 2034 will bear little resemblance to the researcher skillset of 2024. appeared first on Sago.

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Trends Innovation Leadership Data 59

Feedbackly

MARCH 1, 2024

There’s no doubt that Customer Experience (CX) in 2024 is going to be ripe with some new changes and challenges, especially within the digital retail space. Get the replay here >> The post Top CX Trend in 2024: Emotional Experience as the Change Maker appeared first on Feedbackly. Let’s look at it from the beginning.

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Trends Metrics Policies Brands 59

Clarivate

JANUARY 8, 2024

The annual Clarivate Drugs to Watch report for 2024 features 13 new therapeutics with standout commercial and/or clinical potential. The year 2024 is shaping up to be the best of times and the worst of times for the pharma industry,” said Henry Levy, President, Life Sciences & Healthcare at Clarivate.

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Healthcare Government Trends Report 59

ShepHyken

FEBRUARY 18, 2024

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. 6 Ways Businesses Will Be Leveraging Tech For Customer Experience In 2024 by Africa.com (Africa.com) Customer experience has fundamentally changed. Shameless plug!)

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Customer Service Net Promoter Score Loyalty Programs Gamification 62

SurveySensum

MARCH 15, 2024

In this blog, I will list down the top 9 market research tools of 2024 that you can implement within your organization and achieve your market research goals. So, let’s scroll down and get a sneak peek into these must-know market research tools of 2024. List of the Top 9 Market Research Tools and Software in 2024 1.

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Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas. If you have not, join us for the marketing event of 2024! 

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Conference Connections Case Study CRM 52

Beyond Philosophy

NOVEMBER 4, 2023

The post Discover the 14 game-changing opportunities and risks awaiting you in 2024 appeared first on Beyond Philosophy. . __ Did you know we have a YouTube Channel too? Check it out here. Follow Colin on LinkedIn HERE.

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Customer Satisfaction Sales Customer Experience Examples 78

5CA

APRIL 25, 2024

The post The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024 appeared first on 5CA.

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SaleMove

DECEMBER 22, 2023

See 3 top trends for financial institutions in 2024 including delivering value with technology, generative AI, and the value of a unified interaction platform. The post Delivering Value and Efficiency Through Interactions appeared first on Glia Blog | Digital Customer Service Explained.

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Interaction Financial Trends Technology 108

SurveySensum

NOVEMBER 3, 2023

In this blog, we’ll explore seven customer service trends for 2024. Here are the 7 trends in customer service of 2024 that are shaping the future of customer service. However, as we venture into 2024, it’s evident that AI isn’t here to replace humans but to work alongside them.

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Trends Self Service Customer Service Chatbots 52

BirdEye

JANUARY 25, 2024

As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. In this blog, we’ll unwrap the latest trends, insights, and strategies, providing a comprehensive look into the transformative power of Google Business Profiles for businesses of all sizes.

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Automotive Hospitality Healthcare Retail 57

Beyond Philosophy

DECEMBER 7, 2023

The post Which Is The Better Customer Experience in 2024? Colin has conducted numerous educational workshops, on how to improve your Customer Experience, to inspire and motivate your team. He prides himself on making this fun, humorous, and practical. Speak to Colin and find out more. Click here ! AI or People?

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