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Contact Centers to Show Staggering $6 Billion Growth by 2024


The post Contact Centers to Show Staggering $6 Billion Growth by 2024 appeared first on NobelBiz®. We took a close look at the findings and at what we're seeing on our end at NobelBiz. Stay up to date with the latest industry reports here.

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How to Achieve Your 2023 CX Vision

Seaton CX

Ok, at the top of the paper, write “Tuesday, January 2, 2024.” (Yes, Yes, 2024—not a typo.). In 2024, New Year’s Day will be a Monday. On your paper, you will write what it feels like to be you on this day at the start of 2024. What small thing can you accomplish today to build toward the vision of yourself in 2024?

How To 68

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Federal Budget 2023 – Summary of key points for businesses

Pretium Solutions

As previously legislated, from 1 July 2024, the 32.5%

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Why Relationships Matter in Retail Media


The retail media network space is growing rapidly, with ad investments expected to top $60 billion by 2024. And it’s no surprise considering the benefits that retail media offers for all parties involved.

Retail 52
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Indian Tech Outlook Looks Very Positive For 2023–2024

Forrester's Customer Insights

All major economies have been under distress due to the Ukraine war, stress in supply chains, post-COVID pressures, and banking crises in the US and Europe. Notwithstanding these challenges, the Indian economy will grow between 6.5–7.0% in the next 12 months.

Banking 26
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Nearly half of CMOs are not ready for a cookieless future

Adrian Swinscoe

On July 27th, Google announced via a blog that it was delaying the removal of third-party cookies in Chrome through into the latter part of 2024. […]. The post Nearly half of CMOs are not ready for a cookieless future first appeared on Adrian Swinscoe.

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Low-code platforms drive enterprise innovation


Gartner estimates that by 2024 nearly 65% of all app development will occur on low-code platforms. The future of software is low-code. There are many reasons for this: software of […]. The post Low-code platforms drive enterprise innovation appeared first on PK.