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Microsoft Partner of the Year Awards 2022

inQuba

inQuba Scoops Microsoft ISV Partner of the Year Award (Financial Services Industry Solutions) for Second Year Running Announced on 28 September, the annual Awards are held annually to recognize and honour South African technology companies which have excelled in delivering Microsoft solutions over Microsoft’s financial year, ending 30 June 2022. “We

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December Atlas Highlights 2022

Lithium

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Khoros Marketing Release Notes, October 2022. Deep listening and insights lead the way this year. Publishing.

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Reputation Study Finds that Hospitality Consumer Journey is Centered on Digital Reputation

CSM Magazine

Now, as businesses reopen their doors and consumers engage in more leisure activities, we are seeing that those same platforms are providing a wealth of information that enhances the customer experience,” says Anthony Gaskell, Reputation’s EMEA Managing Director, “The hospitality industry is competitive. Acting on feedback.

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This is Digital, Episode 5: The road to Customer 360

West Monroe

Listen to Mike Treash, COO, and Patrick Stevenson, head of data & analytics, talk about the health plan’s pursuit of The Golden Record—a source of truth for all data related to their members. Vice President of Data and Analytics Strategy at Health Alliance Plan (HAP). 15, 2022 | Podcast | Be Digital. September 2022.

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3 Healthcare customer success strategies from Pulse 2022

Gainsight

That is exactly what is happening with Gainsight’s Pulse 2022. Pulse 2022 had a few incredible sessions specifically focused on how CS is increasing efficiency and driving revenue growth for those in the healthcare industry. Take Away #2 Customer Success, Data Analytics, and Biosciences work well together.

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2022 Healthcare & Life Sciences Outlook

West Monroe

As the industry looks ahead to 2022, three themes stand out above the rest: costs, consumerism, and growth. This digital movement is what connects our three themes of costs, consumerism, and growth—each of which will influence every facet of healthcare operations in 2022 (and beyond).

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Tailoring medtech sales strategies for the ASC market using a data-driven approach

Clarivate

To keep pace with the changing landscape of sites of service for surgical procedures, medical device companies are under pressure to evolve their sales and marketing strategies to the expanding non-hospital market. To illustrate the trends in procedural setting (in hospital versus out of the hospital), data from the Clarivate U.S.

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