Optimove

SEPTEMBER 5, 2019

Fill in your details to watch a four-minute product tour video. The post Product Tour appeared first on Optimove. Discover Optimove. Want to see Optimove in action? Learn about what makes Optimove unique, and see it in action!

Video 53

Video 53

CSM Magazine

JUNE 27, 2023

Sabio Group and its specialist Salesforce CRM consultancy, makepositive , are to tackle the AI evolution sweeping across the customer service industry as part of their participation at the forthcoming Salesforce World Tour 2023. The event is set to be a testament to the power of connection and the promise of a digitised, AI-driven future.

Consulting 52

Consulting Groups CRM Multi-Channel 52

SAP Customer Experience

NOVEMBER 4, 2022

The SAP Guided Experience gives users a hands-on, guided tour of SAP Cloud products and guides you through key capabilities and core features.The Guided Experience is designed for Business & IT Leaders, Digital/Innovation Officers and Business Users that want to experience and learn. Guided Experience What is a Guided experience?

Innovation 58

Innovation Customer Experience Customers 58

NetBase

MARCH 2, 2020

After kicking things off in San Francisco , the NetBase Quid World Tour hit its next stops in Charlotte, Dallas and Austin. We have more World Tour dates scheduled – check them out and register now ! Why a World Tour? Austin is quite the food town these days and the NetBase World Tour didn’t disappoint! Day Three: Austin.

Social Media 60

Social Media Multi-Channel Leadership Entertainment 60

Optimove

NOVEMBER 25, 2018

One of our gurus would be happy to give you a personal tour of Optimove. The post Product Tour appeared first on Optimove. But most of all, we are thrilled with the outstanding results Optimove is generating for our business.”. Want to dive deeper? REQUEST DEMO. contact-form-7]. Connect with us. Copyright © 2018, Mobius Solutions.

CRM 52

CRM Customer Centricity Customer Retention Culture 52

NetBase

FEBRUARY 3, 2020

Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. The NetBase Quid World Tour is just getting started, so check out where we’re headed and set aside time to connect. Odds are, there’s one near you! We hope to see you soon!

Social Media 64

Social Media Analytics Consumers Resources 64

NetBase

MARCH 6, 2020

Our highly anticipated World Tour continued in Amsterdam and Washington D.C. About These World Tour Events. London World Tour Speakers Demand Attention. The post NetBase Quid World Tour: Amsterdam, D.C., on 3/3; Berlin on 3/4; and in London and Denver on 3/5! Here’s why! We hope to see you at one soon.

Social Media 60

Social Media Entertainment Case Study Consumers 60

Centercode

JANUARY 26, 2023

We’ve just posted a video overview of our beta test management software, which provides a ~10 minute introduction to a beta/project manager perspective of using our beta management software. Centercode is an enormous product that was extremely difficult to summarize in such a short time, but we worked hard to pack as much information into […]

Video 52

Video Software Management 52

Forrester's Customer Insights

MARCH 24, 2024

In this blog, Forrester's VP, Principal Analyst, Jinan Budge, shares her learnings of the cybersecurity trends, key challenges and opportunities for CISOs in Southeast Asia.

Trends 58

Trends Government Management 58

Optimove

SEPTEMBER 11, 2018

The post Tour appeared first on Optimove. “It is a pleasure working with Optimove’s first-rate Strategic Services team and the Optimove software is incredible. But most of all, we are thrilled with the outstanding results Optimove is generating for our business.”. contact-form-7].

Multi-Channel 40

Multi-Channel CRM Customer Centricity Customer Retention 40

Up Your Service

FEBRUARY 24, 2019

I am traveling soon to Sydney Australia for the Salesforce World Tour 2019. Whether you come to World Tour in Sydney , or follow me there online, I look forward to bringing you more about the breakthroughs and best practices that are making our world of service better every day. I look forward to seeing you there.

B2C 40

B2C Travel B2B Report 40

InMoment XI

JANUARY 17, 2024

This is provided, for example, by the receptionist at the front desk checking in hotel guests upon arrival; the tour operator explaining the historical or cultural significance of landmarks in a local area; or the sommelier giving detailed advice about which wines pair best with which dishes.

Guest Experience 260

Guest Experience Trends Hospitality Customer Journeys 260

Up Your Service

MARCH 7, 2019

Huge gathering of customers, partners, developers, and vendors at Salesforce World Tour in Sydney. “Salespeople need to be reborn” says author and thought leader Cian McLoughlin at Salesforce World Tour in Sydney. Thank you for joining me on this World Tour journey to Sydney, Australia. Welcome to Sydney! Learn more.

Video 40

Video Case Study Innovation Groups 40

CX Accelerator

JANUARY 11, 2021

Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas. While on the tour, Tony was entering the office. He walked right past our tour group, said hi, then sat down at his cube.

Return on Investment 266

Return on Investment Culture Customer Centricity Ecommerce 266

Up Your Service

MARCH 7, 2019

Huge gathering of customers, partners, developers, and vendors at Salesforce World Tour in Sydney. “Salespeople need to be reborn” says author and thought leader Cian McLoughlin at Salesforce World Tour in Sydney. You can get all the details online, but let me tell you some of the highlights. See additional details here.

Video 40

Video Case Study Innovation Groups 40

Vonage

MAY 11, 2016

The Salesforce World Tour London is on May 19 th and we are delighted to have been selected as one of the Salesforce 2016 Customer Success stories. Find out more about Salesforce World Tour London. I am excited to be sharing our story and talking about how Vax has transformed its customer service as a key part of the customer journey.

Multi-Channel 60

Multi-Channel Customer Experience Competitive Advantage Effort Score 60

Myra Golden

JULY 7, 2016

We took a tram up to the top of Mount Sandia, we toured Sedona, went off road in a Jeep to hike the White Mesas; we visited a museum, spent a full day at the Grand Canyon and we had some amazing food. Out of all of our experiences out west, my single favorite experience was the White Mesa Jeep Tour with New Mexico Jeep Tours.

Customer Experience 45

Customer Experience Travel Engagement Customers 45

Myra Golden

JULY 7, 2016

We took a tram up to the top of Mount Sandia, we toured Sedona, went off road in a Jeep to hike the White Mesas; we visited a museum, spent a full day at the Grand Canyon and we had some amazing food. Out of all of our experiences out west, my single favorite experience was the White Mesa Jeep Tour with New Mexico Jeep Tours.

Customer Experience 45

Customer Experience Travel Engagement Customers 45

CSM Magazine

APRIL 11, 2024

To effectively use video in your real estate marketing efforts, consider the following: Showcase property features : Highlight critical aspects of the property through engaging video tours. Provide virtual tours : Virtual walkthroughs give viewers a realistic sense of the property.

Strategy 52

Strategy Social Media Video Transportation 52

AWS Machine Learning

JANUARY 11, 2024

The PGA TOUR continues to enhance the golf experience with real-time data that brings fans closer to the game. The TOUR currently uses ShotLink powered by CDW, a premier scoring system that uses a complex camera system with on-site compute, to closely track the start and end position of every shot.

Video 108

Video Sports Training Innovation 108

Talkdesk

MAY 23, 2019

Martin’s the founder of Brainfood Consulting and in a couple of weeks, Martin is going to be on the CX tour in London! Martin, I’m so glad that you could have this conversation with me today. .”

Contact Center 44

Contact Center Consulting Groups Brands 44

CX Accelerator

JANUARY 11, 2021

Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas. While on the tour, Tony was entering the office. He walked right past our tour group, said hi, then sat down at his cube.

Return on Investment 182

Return on Investment Culture Customer Centricity Ecommerce 182

Service Untitled

OCTOBER 11, 2011

Zappos is a company we’ve talked about a lot on Service Untitled (including an interview with the founder and CEO Tony Hsieh ), so earlier this week when I was in Las Vegas for the first time, I made sure I got a tour of the Zappos.com Headquarters in nearby Henderson, Nevada. The tour was really interesting.

Call Center 48

Call Center Conference Training Loyalty 48

Qualtrics

SEPTEMBER 6, 2019

The post The Qualtrics University Recruiting Team is on Tour! You can find the whole series here. Want to chat? You can get in touch by checking out Qualtrics Life on Twitter , Facebook , and Instagram. appeared first on Qualtrics.

Sales 40

Sales Travel Meeting Connections 40

Team Support

APRIL 12, 2024

Take a product tour or book a demo with us today. Take a product tour or book a demo with us today. Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier?

Self Service 52

Self Service Knowledge Base Resources Technology 52

ChurnZero

APRIL 1, 2024

Whether it is through product tours, onboarding plans, customer nurtures, or more face time with their CSMs – the more people getting value the better. 2: Increase product adoption. Customer success teams play a strategic role in driving product adoption. End users can be your biggest champions and often change jobs for promotions.

B2B 92

B2B Customer Success Customers Sales 92

Keste

AUGUST 24, 2018

Date/Time Date(s) - November 28, 2018 8:00 AM – 5:30 PM Location Dallas Convention Center 650 S Griffin Street, Dallas, TX 75202 Innovation and new technologies are changing the world around us, blazing a new trail. We are so excited to be a part of this changing world. Join us and let's blaze trails [ ]

Innovation 40

Innovation Technology 40

BirdEye

MARCH 29, 2024

Use Facebook’s live video feature to conduct virtual tours of your listings or to host Q&A sessions about the real estate market. Virtual tours and live viewings Social media enables agents to conduct live property tours or share pre-recorded virtual tours.

Social Media 59

Social Media Tips Sales Advertising 59

Bill Quiseng

MARCH 26, 2022

Mr. Marriott came through on a tour of the property. Since The Henry was a franchise, he did not have to do that during his two-day tour as there are many Marriott-managed properties in Detroit. But what I remember was that on our tour of the property, he made it a point to acknowledge every associate as he had done in Maui.

Hospitality 78

Hospitality Hotels Leadership Examples 78

Gainsight

AUGUST 2, 2022

The grueling 21 stages of the Tour de France are not unlike the digital transformation efforts being undertaken in the financial services industry today. . One of the most notable team tactics employed by the peloton during the Tour de France may serve as inspiration here. So, what is to be done? The same matters for the customers.

Customer Expectations 64

Customer Expectations Customer Experience Effort Score Financial 64

NICE inContact

JUNE 3, 2019

Salesforce World Tour London 2019 is over, and we at NICE inContact in UK and Ireland already are planning and looking forward to next year’s event. From the moment the doors opened at 8am until the closing, there was a vibrancy and buzz about the place which I have not seen for some time at an industry event.

CRM 136

CRM Culture Software Meeting 136

Who's Your Gladys?

MAY 22, 2015

After ten amazing days in Italy my passion for customer service is stronger than ever. During the trip, my husband had one request, “No work on vacation!” I tried… really …but I kept finding myself taking notes. After all, I was on buses, trains and planes, in restaurants and hotels, and at museums, shops and markets.

Hotels 100

Hotels Training Customer Service Marketing 100

ShepHyken

AUGUST 28, 2023

5 Customer Experience Lessons You Can Learn From the Eras Tour by Brittany Hodak (Brittany Hodak) Beyond the spectacle of the show-stopping performances, the unique celebrations, and the staggering economic impact, the Eras Tour is a testament to Taylor’s fan-centric philosophy and serves as a masterclass in customer experience.

Customer Service 62

Customer Service Customer Journeys Customer Satisfaction Social Media 62

2020 Research

AUGUST 29, 2023

Using the participant’s rear-facing camera, you can get a personalized tour of their daily routine and learn about what matters most to them. Are you looking to get a unique perspective on your participants’ lives and lifestyles? The QualMobile app’s Show & Tell style video is just what you need.

Video 85

Video Study Meeting Communication 85

BirdEye

NOVEMBER 30, 2023

Travelers are increasingly seeking off-beat destinations with guided tours. Some video marketing ideas that travel businesses can leverage are: Video itinerary of popular tour packages. Instagram Reels and YouTube Shorts for launching new discounts or tour packages. Offer exclusive tour packages and improve customer delight.

Travel 110

Travel Marketing Social Media Hotels 110

2020 Research

AUGUST 29, 2023

The entire team showed up on Sunday before the work week started to join me on a guided tour of their beautiful city. It was great to meet people in person that I had been working with so closely for over a year. The following week included building up already strong relationships to bonds that will last forever.

Healthcare 92

Healthcare Culture Employee Experience Meeting 92

MyCustomer

JUNE 7, 2023

Saudi Arabia-backed LIV Golf are merging with the PGA Tour, but how will this affect fans and customers who expect strong ethical stances from their brands?

Brands 52

Brands Customers 52